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Crowne Plaza Anchorage-Midtown

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Crowne Plaza Anchorage-Midtown
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269 Reviews from our TripAdvisor Community

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Showing 260: English reviews
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Nome, Alaska
Reviewed 1 week ago

I travel a lot to Anchorage for business and this is my go-to hotel. Front desk staff Francois Washington, Edward Villarreal and Sayde Mahoney see me so often that I announce "I'm home!" when I get here. They provide the best customer service. This hotel treats you really well, down to the extra touch of aromatherapy products and amenities such...

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Helpful?
Thank Nomie2017
Tammy G, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you so much for "Great Customer Service" review from your recent visit at the Crowne Plaza Anchorage Midtown. We appreciate your loyalty and the staff will be thrilled to be pointed out as exceptional providers of Great Customer Service! We look forward to seeing you again very soon to "Welcome You Back Home".

Wasilla, Alaska
Reviewed 1 week ago

Amazing front desk service from Tamira and the evening guys! Friendliest hotel in Anchorage! Nice rooms, pool and good breakfast! The location of the hotel is very convenient and close to everything in Anchorage!

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Thank sm00thieshack
Tammy G, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you for the "Amazing Service" 5 star rating from your recent visit at the Crowne Plaza Anchorage Midtown, we appreciate you taking the time to provide feedback. Your comments will help travelers choose wisely when they are making plans to visit Anchorage. We look forward to seeing you again sometime soon.

Greencastle, Pennsylvania
Reviewed 2 weeks ago

Outstanding! Away from home for two weeks working for my organization conducting training and development I was thoroughly impressed with the service, professionalism and quality of this stay. The entire staff was personal, caring and dedicated to those who stay there. I can't remember all of the names but El Sombro, Edward, Ken and Avian were just a few of...

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Thank s0gp
Tammy G, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Love the "Outstanding" review!!! Thank you so much, we shared your review with our staff and they were thrilled. We appreciate your business and look forward to seeing you again when you have another training class here in Anchorage.

Reviewed 3 weeks ago via mobile

Crown Plaza is a Hotel of all Hotels here in Anchorage; I've stayed here so many nights and haven't ever had even one problem or concern about this place; Rooms are always clean and very nice with a great views. Crowne Plaza's staff is absolutely amazing, I'm very pleased with them all especially with worker by name Francois Washington; This...

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Thank Vladimir D
Tammy G, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Wow, thank you Vladimir for the awesome review! We appreciate the 5 star ranking from your recent visit at the Crowne Plaza Anchorage Midtown. We will share your comments with our staff, love to be your "home away from home" and look forward to seeing you again soon.

Reviewed 3 weeks ago

This Crowne Plaza location is always first on our list. The rooms are always clean and welcoming. Not to mention the great customer service we always receive. Tamira with guest services always goes above and beyond to help us with last min bookings, she is a gem to have on your staff!

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Thank Sergio T
Tammy G, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you so much for sharing your experience at the Crowne Plaza Anchorage Midtown, we love to hear that Tamira provided great guest service, we think she is a gem too! We appreciate your business and look forward to seeing you again very soon.

Reviewed 3 weeks ago

The property itself exudes the typical standards of the Crowne Plaza brand, but as a frequent traveler I can testify to the absolute excellence of its staff, particularly Sayde Mahoney. Sayde was perfectly supportive in accommodating the numerous last minute adjustments that my associate and I required due to our fluctuating business engagement schedule. As as regular visitor to Anchorage,...

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Helpful?
Thank Lance W
Tammy G, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you so much for the 5 star rating from your recent visit at the Crowne Plaza Anchorage Midtown. Love to hear that Sayde took excellent care of you, we agree she is amazing!! We look forward to seeing you again soon!

Reviewed 3 weeks ago

the staff was friendly. The room was cleaned and stocked daily. Bed is comfortable. We had a problem with our tv, and maintenance was there to fix it within minutes. Love the VIP afternoon snack with free drinks.

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Thank Luke S
Tammy G, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you for taking the time to provide a review on Trip Advisor for your recent stay at the Crowne Plaza Anchorage Midtown, we appreciate the 5 star ranking. Love to hear that you enjoy or evening reception on our Executive Floor. We look forward to serving you again soon.

Seattle, Washington
Reviewed 18 March 2017 via mobile

The hotel had hairs throughout the bed shower and bathroom, I thought if I let them clean the room throughout the duration of my stay that it would get better but it did not. The place looked worn out and old - buffet was ok - gym is treadmill. I would suggest looking at other options before booking a stay...

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Thank Robert G
Tammy G, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the dissapointment you experienced during your stay due to the room cleanliness. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

Reviewed 5 February 2017

Front desk staff + Customer Service Manger = AMAZING! . Instantly made me smile and feel welcome walking through the door. Was acknowledged as an ihg member and given a room on the club floor. This was great considering i'm always parched I could come and go to get waters throughout the day. On my last day, my flight was...

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Thank rebecca w
Tammy G, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Dear Rebecca W, Thank you so much for the "Staff makes it excellent" 5 star review from your recent stay at the Crowne Plaza Anchorage-Midtown. We appreciate you taking the time to share your experience with other travelers who are looking for the right place to stay in Anchorage. We will share your comments with the staff, love to hear...

Reviewed 31 January 2017

Hello Tammy, I wanted to reach out and let you know what a great job Sandra Gibson and Nadya Lopez did last week for my seminar at your hotel. From the beginning I was a challenge with adding people, booth spaces, and changing things up. Sandra was very flexible and always there to answer all my questions and meet all...

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Helpful?
Thank Steven R
Tammy G, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Dear Steven R. Thank you so much for the detailed review, we appreciate you sharing your experience with other potential meeting planners who are looking for banquet event venues in Anchorage. Love to hear the great comments on our staff, Sandra and Nadya do a great job and we are fortunate to have them leading our Catering Department. We look...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
When you seek the best of Anchorage, discover the experienced staff and stylish elegance of the Crowne Plaza Anchorage Mid-Town. Located in accessible midtown Anchorage, the Crowne Plaza hotel is just minutes from downtown, shopping, the Alaska Railroad Station, H2Oasis, Dena ina Convention Center, the Anchorage Museum at Rasmuson Center and the Alaska Zoo. Just 2 miles from the Ted Stevens Anchorage International Airport, the Crowne Plaza Anchorage Mid-Town makes your ride fast and comfortable in their complimentary shuttle. Savor a pleasant meal in the Juno restaurant or enjoy a cocktail before turning in for the night to your Sleep Advantage room.Business travelers will feel right at home at the Crowne Plaza Anchorage Mid-Town - generously sized work desks, free wireless and wired high-speed Internet access (HSIA). Located nearby are local companies such as British Petroleum (BP), Arctic Slope Regional Corporation, Alyeska Pipeline, CH2M Hill, Denali - The Alaska Gas Pipeline, Providence Hospital, Alaska Regional Hospital, Alaska Native Medical Center and the University of Alaska.Hotel guests will quickly realize Crowne Plaza is The Place to Meet. Whether holding a convention, banquet, board meeting, reception or informal event, your comfort and success are ensured. No matter if you are on your way to an adventure in remote Alaska, or here to experience Anchorage s big wild life you will find Crowne Plaza The Place to Meet. ... more   less 

Additional Information about Crowne Plaza Anchorage-Midtown

Address: 109 W. International Airport Road, Anchorage, AK 99518
Region: United States > Alaska > Anchorage > Midtown
Price Range: €96 - €279 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Anchorage-Midtown 3.5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Crowne Plaza Anchorage-Midtown Hotel Anchorage
Crowne Plaza Anchorage-Midtown Alaska
Hotel Style:
#3 Green Hotel in Anchorage
#14 Family Hotel in Anchorage
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Anchorage-Midtown staff and other travellers.
6 questions
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Questions? Get answers from Crowne Plaza Anchorage-Midtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from C street are the best.”
s0gp, 4 Apr 2017 | Read review
“Be an IHG gold member or better to gain access to the club lounge. 2 free drinks and food every night plus free refreshments 24/7”
N2847OGrobertt, 28 Sep 2016 | Read review
“5th and 6th floor require a key to access so there's no kids running up and down the halls.”
Kodiak_kid_123, 19 Sep 2016 | Read review
“Higher floor for the quietest rooms”
Elder_Grizzly, 28 Jul 2016 | Read review
“"Fairfield" side is quiet side. Platinum/gold status should get you free breakfast and executive room usage”
travelpastor, 27 Jul 2016 | Read review
5 of 5