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SpringHill Suites Seattle Downtown/South Lake Union

821 reviews
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Traveller (117)
Room & Suite (42)
Dining (2)
Overview
  • Excellent28%
  • Very good47%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
“hour fitness”(36 reviews)
“free breakfast”(58 reviews)
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3.0 Star Hotel
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Rooms
5 Feb6 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (821)Write a Review
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1 - 5 of 801 reviews
Reviewed 3 days ago

Great restaurant, for breakfast and breakfast bar on each floor. The room was large but It’s by the highway so try to get a room on the opposite side. The breakfast in the morning is huge and free and you can’t beat that for the...More

Thank Busym0m1234
Reviewed 2 weeks ago

The valet and front desk staff at this location is amazing. I had the pleasure of coming into contact with two different members of the valet staff and three different members of the front desk staff. The gentleman who took our car after we checked...More

Thank NoLongerNomadic
Response from Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake UnionResponded 2 weeks ago

We're delighted that many of our staff members impressed you with their kindness, professionalism, and positive can-do attitudes! We'll be meeting as a team to make sure we're all on the same page regarding our hospitality. Our staff is carefully selected and extensively trained, so...More

Reviewed 2 weeks ago

We ended up at the Springhill by accident. Our friends booked the room and invited us. We had a suite with a fridge and microwave. They only left us 2 glasses and the second day no glasses. The breakfast was extremely well done with eggs,...More

Thank LibLakeLady
Response from Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake UnionResponded 2 weeks ago

Thanks for taking the time to leave us a review. It was a pleasure having you stay here. We're looking forward to welcoming you back next time! 'Til then, Frank F., General Manager

Reviewed 3 weeks ago

Stayed one night here this last week. Normally I always book through my Marriott app and I have status but used a third party this time since I had some chase UR points available. I know the risk that creates in that the room may...More

Thank tacomarick
Response from Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake UnionResponded 3 weeks ago

I appreciate you taking the time to leave us a review. Our guests know us for friendly, helpful service, so it's a shame we didn't truly deliver in that department. We're looking forward to improving your experience in the future. Regards, Frank F., General Manager

Reviewed 4 weeks ago

Checked in at 9pm on a Friday evening and received a room on the 10th floor, which is the executive floor. Not much different from the other floors other than a refrigerator of bottled water free to take by the elevator, and a continental breakfast...More

Thank MJGSEATTLE1
Response from Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake UnionResponded 3 weeks ago

Thanks for taking the time to leave us a review. We appreciate you choosing to stay with us. Looking forward to welcoming you back next time! 'Til then, Frank F., General Manager

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$119 - US$371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Business Hotel in Seattle
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$119 - US$371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Business Hotel in Seattle
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (117)
Room & Suite (42)
Dining (2)
Pool & Beach (2)
Hotel & Grounds (89)
Bathroom (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
sallyskolnick
12 October 2017|
AnswerShow all 8 answers
Response from Amy R | Reviewed this property |
Around 10 minutes but I'd take a car. The hotel had a shuttle to take you over there too.
0
Votes
asand0val
29 March 2017|
AnswerShow all 4 answers
Response from spring899 | Reviewed this property |
No construction.
0
Votes
Sandy F
8 March 2017|
AnswerShow all 8 answers
Response from Frank F | Property representative |
Good day Sandy F, The SpringHill Suites does not offer shuttle service to or from the airport or the cruise terminals. If you call the hotel directly we can arrange that service for you. We use a local third party... More
1
Vote
Room Tips
"corner suites are like small apartments and have a 90 degree view of the downtown area"
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"My room was on the 9th floor and I did hear the highway when I tried. I think I'd face away from the..."
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"Avoid odd numbered rooms, they face the freeway"
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"Don't expect a high level of customer service."
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