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Extended Stay America - Atlanta - Kennesaw Town Center

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Traveller (9)
Room & Suite (11)
Dining (1)
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Overview
  • Excellent42%
  • Very good26%
  • Average13%
  • Poor6%
  • Terrible13%
Travellers talk about
“stove top”(4 reviews)
“internet speed”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Wheelchair Access
Laundry Service
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (104)
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Traveller rating
41
28
13
6
14
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Time of year
LanguageEnglish
41
28
13
6
14
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All reviewshome away from homestove topinternet speedcleaning stafffirst floorbed was comfortablestaff was friendlylornapkwykitchenetteatlantamallmbpspillowscleanlinessinterstatepet
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1 - 5 of 102 reviews
Reviewed 2 weeks ago via mobile

The room was dirty , garbage on the cabinet, bathroom and refrigerated dirty, the two queen bed they made the bed without change them have hair all over , and when i went to the front desk to ask for a new room , they...More

Thank circast
Response from 00esa, Manager at Extended Stay America - Atlanta - Kennesaw Town CenterResponded 2 weeks ago

Circast, thank you for your review. We sincerely apologize for the cleanliness issue you encountered which resulted in a disappointing stay. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you...More

Hotel's Favourite
Reviewed 19 July 2017

This hotel is PEFECT for the Stone Summit Climbing gym and USA Climbing Nationals that lasts for 4-5 days. Great hotel for the rate. Walking distance to the gym. Overall excellent place to stay in this local area. If USA Climbing conducts Nationals at this...More

Review collected in partnership with Extended Stay
Thank Tim A
Response from 00esa, General Manager at Extended Stay America - Atlanta - Kennesaw Town CenterResponded 20 July 2017

Tim, thank you for sharing your wonderful experience at Extended Stay America - Atlanta - Kennesaw Town Center. We are thrilled to read you not only enjoyed our convenient location close to the gym but also found us to be a great value. We appreciate...More

Reviewed 2 weeks ago via mobile

We stayed on first floor studio with one bed and kitchen. Very clean room and bathroom, bed was very comfortable. It was really nice having a kitchen to cook when we didn't want to go out. This hotel is centrally located near plenty of restaurants...More

Thank R T
Response from 00esa, Manager at Extended Stay America - Atlanta - Kennesaw Town CenterResponded 2 weeks ago

Thank you for including Extended Stay America in your travel plans. It's nice to know you enjoyed your comfortable suite with fully equipped kitchen. However, we are sorry you were inconvenienced by the noise from other guests. If we would have known the issue while...More

Reviewed 4 weeks ago via mobile

This hotel is well located, near mall, restaurants and expressway, yet that is all it is. Carpet in the room is disgusting, even the elevator is dirty. We received our room dirty, dirty floor, carpet and bath. The bathtub was full of hair and the...More

Thank Didiel G
Response from 00esa, Manager at Extended Stay America - Atlanta - Kennesaw Town CenterResponded 4 weeks ago

Didiel, thank you for your review. We apologize for the housekeeping issues in your room and even more that we didn't promptly respond to correct it. We have inspection procedures in place to make sure that this does not occur, so we regret that steps...More

Reviewed 4 weeks ago

Poor customer service, bed bugs, poor plan for managing a walk out. I was there for an hour but it was a pretty bad hour. When I arrived at 10:30, the woman at the front desk was closing out her register and couldn't assist me...More

Thank Elizabeth H
Response from 00esa, Manager at Extended Stay America - Atlanta - Kennesaw Town CenterResponded 4 weeks ago

We are sorry for the difficulties experienced at our front desk and for the behavior of our employee. We have shared your remarks with our team in effort to prevent anything like this from happening again. We assure you that the scenario you described does...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Room amenities
Microwave
Details
Price range
US$75 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Kennesaw
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$75 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Kennesaw
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (9)
Room & Suite (11)
Dining (1)
Questions & Answers
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Rachel H
11 March 2017|
AnswerShow all 2 answers
Response from Latasha M | Reviewed this property |
No pool, or workout room available at this facility.
0
Votes
VALERIE H
17 May 2015|
Answer
Response from hattoniajackson |
Yes!
0
Votes
Room Tips
"Don't stay in 335"
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"do not give them the freedom to charge your card unless you are present"
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"all rooms are good"
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"I found the first floor to be handy for easy access to the parking lot"
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