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I have stayed at this hotel many times and loved it every time. The staff is great, the breakfast is really good and the rooms are awesome. Love having the couch in it own room. I liked the suite room the best since the whole...More
Upon arrival, after midnight; long drive from Florida, even after explaining the mishaps, the long rainy drive, the front desk clerk was rude. Not sure if he was just having a bad day/night or what? Just not courteous and seem to be doing everything in...More
Response from David T, General Manager at Residence Inn by Marriott Atlanta Kennesaw/Town CenterResponded 17 October 2017
Thank you for offering the gift of your feedback after your recent stay at our hotel. I am so sorry that you thought the associate who checked you in was rude. As you did raise some issues that require more investigation on my part, please...More
We stayed with our family of 5 in a two room suite with a pull out couch. The room was comfortable and clean. The breakfast was good and typical for a hotel as this. There was a reception at night with wine and cheese. Wish...More
Took the kids on a Fall break getaway. We have stayed at this hotel many times with no incident, however this trip we noticed the room appeared to be a bit outdated and both bathrooms had ants.
I contacted the front desk and requested that...More
Thank Tamika W
Response from David T, General Manager at Residence Inn by Marriott Atlanta Kennesaw/Town CenterResponded 10 October 2017
Thank you for providing your feedback about your recent stay at our hotel. I am sorry that you found ants in your suite. I also apologize that we were not as prompt as we should have been in responding to your concerns. Please let me...More
I travel extensively in the US. This is by far my favorite hotel. Management is hands on and service is good. Smiles and efficiency are the order of the day.
Rooms are older but kept up and spotless. Beds comfortable with good linens.
Response from David T, General Manager at Residence Inn by Marriott Atlanta Kennesaw/Town CenterResponded 26 September 2017
Thank you for your exceptionally kind comments about our hotel; I look forward to sharing them with our associates. I am pleased you found us a pleasant respite after what is often an arduous trek north from Atlanta. I do hope you will stay with...More