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Extended Stay America - Atlanta - Kennesaw Chastain Rd.

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Traveller (28)
Room & Suite (39)
Pool & Beach (2)

About

Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Free Parking
Pool
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
Hotel links
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81Reviews
51Photos
0Q+A
14Room tips
Traveller rating
  • 21
  • 9
  • 10
  • 9
  • 32
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Popular mentions
The room was big and clean. I think some of the staff need to be alittle more friendly and responsive to guests enquiries but otherwise the place was good, simple and in a quiet place. The wifi was good.
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Response from 00esa, Manager at Extended Stay America - Atlanta - Kennesaw Chastain Rd.
Responded 4 weeks ago
Brian, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your well-kept, spacious suite and had a pleasant stay with us. Also, we have taken a note of your feedback as it helps us to improve our service going forward. On behalf of everyone here, we invite you all to revisit us. Sincerely, Hotel Management
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Hotel's Favourite
Before you read the reviews and book, realize there are two Extended Stay hotels within a mile of each other. The other seems to be newer. We stayed at this location. It was older and cheaper but it was nice, clean and met our needs for the evening as a layover. Would definitely
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Response from 00esa, Manager at Extended Stay America - Atlanta - Kennesaw Chastain Rd.
Responded 23 Jun 2018
Ray, thank you for staying at Extended Stay America. We are glad to read you liked our courteous service and well-kept property. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
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If you're looking for somewhere cheap that looks cheap, look no further! The staff is stupid and it says grab and go breakfast, that means granola bars. Seriously save your money and stay somewhere better!
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Response from 00esa, Manager at Extended Stay America - Atlanta - Kennesaw Chastain Rd.
Responded 17 Sep 2018
Thank you for your review. We apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. We will make note of your feedback as we plan our breakfast offerings. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
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Rude and prejudice managers and employees!!! Very inconsiderate!!! I won't be back to any of the ESA again and won't recommend to anybody else!!! They are very unfriendly towards African Americans at the location in Kennesaw on Busbee Dr.
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Response from 00esa, Manager at Extended Stay America - Atlanta - Kennesaw Chastain Rd.
Responded 17 Aug 2018
First of all, please accept our sincerest apologies for the behavior of our associates, and thank you for informing us of this incident. We can understand your disappointment and are sorry for the inconvenience you encountered. We provide thorough training for all our associates, and we will redouble our efforts. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel so that we can provide a comfortable stay. Sincerely, Hotel Management
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This hotel is horrible!!! Room service comes around every 8 days so if your stay is less than that you are on your own. We were told we have to bring our own towels to the front desk in order to get new ones. The hotel is pet friendly so there was dog hair all over the sofa bed
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Response from 00esa, Manager at Extended Stay America - Atlanta - Kennesaw Chastain Rd.
Responded 7 Aug 2018
Dominique, thank you for being our guest. We are sorry to know you didn’t like our hotel policies and offer our apologies for the housekeeping issue you encountered while here. Also, we apologize for the issue with the key card. Your feedback is important as it helps us improve our service levels and facilities, hence it is discussed with the concerned teams for review and action. Please give us another opportunity to provide you and your family with a better experience on your next stay. Sincerely, Hotel Management
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"Ask for the couple's suite."
"Go somewhere else!!!"
"do not stay here"
"Don't go there!"
"Horrible Hotel"
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PRICE RANGE
US$80 - US$157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay america kennesaw
FORMERLY KNOWN AS
Studio Plus Deluxe Studios
LOCATION
United StatesGeorgiaKennesaw
NUMBER OF ROOMS
1
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