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Extended Stay America - Atlanta - Kennesaw Chastain Rd.

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Extended Stay America - Atlanta - Kennesaw Chastain Rd.
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54 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Kennesaw, Georgia
Reviewed 2 November 2016

An absolute and total dump. The outside is newer looking and very deceiving. Room completely outdated. Holes in laminate flooring. Faded green carpet that needs to be stretched. Furniture looks like it is second or third hand. Brass lamps and pictures from the 90s. Internet is unbelievably slow! Even the cable tv is blurry and not working correctly. If that...

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Helpful?
Thank Stacy C
Vero Beach, Florida
Reviewed 5 July 2016

the fire alarm went off at 3:00am. ran down to front desk. lobby full of people and NO front desk person to be seen. No one knew if there really was a fire or not. 45 minutes later the firetruck finally showed up. did not say a word to anyone… walked in, shut off alarm, and walked back out, got...

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Thank surlamersalon
Reviewed 15 September 2015

Well we used this as a family vacation while at a baseball tournament and it was okay. We found it to be subpar on cleanliness and the stairwells smelled of mold and garbage for the most part. We made the most of our stay and the property. Pool is a joke and is very small. Breakfast was a joke and...

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Thank Greg H
Palm Springs, California
Reviewed 25 August 2015

This was the most awful experience we ever had at an Extended Stay Hotel. First of all we were to stay 8 days as we were visiting our family and are from Ca. Our daughter and her husband were with us. When they entered their room you could smell the urine and the bed was unmade. They put them in...

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1Thank Sandy S
Reviewed 1 August 2015 via mobile

The only positive thing I can say is that the night staff is very friendly and accommodating through out my stay. My room furniture is old. The kitchen needs updating, outside of the cabinets were greasy and the kitchen floor was sticky. House keeping came to clean my room for the weekly cleaning and OMG........She took so many cleaning short...

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Thank Camille W
Reviewed 24 July 2015 via mobile

I was a little nervous after booking this hotel after reading the reviews. Heather greeted me with a smile and extreme willingness to help. All the staff here are top notch on how to treat guest. Davon on night shift is a pleasure. The room was clean and the bed was comfortable. It isn't updated but I have stayed in...

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Helpful?
1Thank Leigh Ann H
Manager_11525, Manager at Extended Stay America - Atlanta - Kennesaw Chastain Rd., responded to this review

Hi Leigh Ann, Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your stay with us! I am thankful Heather provided you with excellent customer service! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Madisonville, Kentucky
Reviewed 18 July 2015

My first stay with Extended Stay America and am very happy with accommodations ! My room is clean, smells good, and is roomy. The bed is very comfortable which is a necessity. The staff is amazing!! Had to modify my arrival date and couldn't do online but called hotel directly and Heather was delightful to talk to. She readily made...

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Helpful?
1Thank Lynn W
Manager_11525, General Manager at Extended Stay America - Atlanta - Kennesaw Chastain Rd., responded to this review

I want to thank you for taking the time to write a review of our hotel. I am so pleased to hear that you were satisfied with your clean, spacious room and our wonderful staff during your visit with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We...

Raleigh, North Carolina
Reviewed 13 April 2015

I don't know where to begin! I have included pictures as well. Blood all over carpet, questionable hair all over the bathroom floor, the couch was full of stains that looked like a combination of chocolate and blood, they cannot tell me that they didn't know that it was in this shape! Touch-up paint all over the walls, why not...

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2Thank AdamandAmber U
Atlanta, Georgia
Reviewed 9 April 2015 via mobile

Upon entering the carpet in the entryway was disgusting. Although the room was huge, the cabinets felt greasy and the furnishings are old!! A couple positive things are that the bed was ok n clean and the bathroom seemed clean. If I hadn't already paid for it, I would have left. I will not stay here again. The staff was...

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1Thank Tee W
Johnson City, Tennessee
Reviewed 11 March 2015

I encourage you to look further for your hotel options. This will be the worst rating and hopefully the last worst rating I will ever write. This hotel is filthy. It seems more like a run down apartment than a hotel. My first appearance was the hotel walls. It seems as if food spills need to be wiped off. My...

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4Thank Sarah M

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Atlanta - Kennesaw Chastain Rd.

Address: 3316 George Busbee Pkwy NW, Kennesaw, GA 30144-4999 (Formerly Studio Plus Deluxe Studios )
Region: United States > Georgia > Kennesaw
Price Range: €65 - €94 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Atlanta - Kennesaw Chastain Rd. 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay America Kennesaw
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Questions & Answers

Questions? Get answers from Extended Stay America - Atlanta - Kennesaw Chastain Rd. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else!!!”
 of 5 bubbles 503stacyc, 2 Nov 2016 | Read review
“do not stay here”
 of 5 bubbles surlamersalon, 5 Jul 2016 | Read review
“Don't go there!”
 of 5 bubbles B1835WEsandys, 25 Aug 2015 | Read review
“Horrible Hotel”
 of 5 bubbles 549randyw, 8 Sep 2014 | Read review
“This location is right off I-75, and in close proximity to Kennesaw State, restaurants and shopping centers.”
 of 5 bubbles 379katb, 27 Aug 2014 | Read review
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