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Suburban Extended Stay Hotel Kennesaw

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Suburban Extended Stay Hotel Kennesaw
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51 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Pensacola, Florida
Reviewed 4 days ago NEWvia mobile

First of all the place is huge and a total maze to get around. After we found our first room we had to request a new room due to the door jam being bent from what looked to be a crow bar and the bathroom was dirty. They assigned us another room, which was already occupied, the third room was...

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Helpful?
Thank Karen T
Central Florida, Florida
Reviewed 3 weeks ago

We needed a place for one night while traveling. As part of Choice Hotels we expected more. The property was dirty. The elevator floor was wet and sticky. The hallways and stairwells had garbage strewn about. The room had a filthy chair and the toilet seat was not properly attached. Our total exhaustion kept us from leaving.

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Helpful?
Thank Ramboandoc
Durham, North Carolina
Reviewed 9 October 2016 via mobile

Choice hotels customer service has turned out to be the worst ever. It's clearly outsourced to a team that has no empathy or regard for the customers well being. My husband and I recently visited an EconoLodge in the area and had a terrible experience as far as cleanliness and service were concerned. It was like jumping through hoops to...

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Helpful?
Thank liamlestat
Angel M, General Manager at Suburban Extended Stay Hotel Kennesaw, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Extended Stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with entire staff to ensure we handle these types of situations differently in the future. Again, thank...

Reviewed 6 October 2016 via mobile

My company booked this through price line for a week so upon my arrival tonight at 11:15 The lobby door was locked with a sign posted that the lobby closed at 1100 and to call the after hours number for assistance. Upon calling the operator stated that some one would call me back within 15 ro 20 minutes. 25 minutes...

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Helpful?
Thank Donna A
Angel M, General Manager at Suburban Extended Stay Hotel Kennesaw, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Extended Stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with entire staff to ensure we handle these types of situations differently in the future. Again, thank...

Galena, Missouri
Reviewed 20 July 2016 via mobile

I decided to book despite the ratings. Prices were great, should have followed the reviews. Disgusting! My room newly painted but kitchen area filthy, can't take off your shoes. Trash piled high in side entries, smelled to high heaven. Other room rented for family members was discussing, and had horrible odor. Wallpaper peeling in main hallways all over 2nd floor....

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Helpful?
Thank WennersP
Angel M, General Manager at Suburban Extended Stay Hotel Kennesaw, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Extended Stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with entire staff to ensure we handle these types of situations differently in the future. Again, thank...

Kennesaw, Georgia
Reviewed 6 July 2016

When we first arrived the door would not unlock. Told them and they went to check on it and then said it was working. Second time up still didn't work went back to tell them. They said it did work, occasionally. I then pushed for a different room and they said they could give us two single rooms. I started...

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Helpful?
1Thank wuffn2
Angel M, General Manager at Suburban Extended Stay Hotel Kennesaw, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Extended Stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with entire staff to ensure we handle these types of situations differently in the future. Again, thank...

Marietta, Georgia
Reviewed 6 April 2016

I Guess all Suburban Extended Stays are the same. Kennesaw, GA location off of George Busbee is one of the worst hotels I've ever stayed in. I will they will NEVER receive my services as a customer again. I have stayed here for an extended period of time, and after they have slightly raised prices to supposedly make improvements, everything...

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3Thank kayzerop
Angel M, General Manager at Suburban Extended Stay Hotel Kennesaw, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Extended Stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with entire staff to ensure we handle these types of situations differently in the future. Again, thank...

Reviewed 11 March 2016 via mobile

I was here on business. I stayed a total of 4 hours. The placed smelled. I saw a roach in the bathroom. The shower was grimy. My coworker jad roaches in his room. This place is not for the serious traveler. I have never stayed in such a nasty hotel in my life! Never again!

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1Thank Sylvia B
Angel M, General Manager at Suburban Extended Stay Hotel Kennesaw, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Extended Stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with entire staff to ensure we handle these types of situations differently in the future. Again, thank...

Jacksonville, Florida
Reviewed 7 March 2016

I booked a room at this hotel from 03/04/2016-03/06/2016. After a 6 hour drive to GA, I arrived at Suburban in Kennesaw. I had to wait 20 minutes to check in because the agent was helping another guest before me, which is fine. However the manager was there, and would frequently walk by the counter to get to her office....

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Helpful?
Thank emiko101
Angel M, General Manager at Suburban Extended Stay Hotel Kennesaw, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Extended Stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with entire staff to ensure we handle these types of situations differently in the future. Again, thank...

ACWORTH
Reviewed 18 February 2016 via mobile

Small room... The ceiling had water stains. I saw a baby roach in the bathroom. The room was not that appealing; the furniture was old and out dated. It was a bit loud in the hallways and I smelled weed when walking out. I will never go back no matter how great the rate is.

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Helpful?
Thank NFrank82
Angel M, General Manager at Suburban Extended Stay Hotel Kennesaw, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Extended Stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with entire staff to ensure we handle these types of situations differently in the future. Again, thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Suburban Extended Stay(R) hotel in Kennesaw, GA is close to both Interstate 75 and Interstate 575 and within walking distance from Town Center at Cobb mall. Enjoy residential-style accommodations that provide all the conveniences of home. Each guest room comes with a well-equipped kitchen that includes a microwave, refrigerator, coffee maker, two-burner cooktops, cooking utensils, cookware and dishes, and our hotel also features the following amenities: •Weekly housekeeping services •Free expanded cable television with movie channels •Free parking •Guest laundry facilities •Free wireless high-speed Internet access. Daily / Weekly / Monthly stays available. The longer you stay the more you save. ... more   less 

Additional Information about Suburban Extended Stay Hotel Kennesaw

Address: 2900 George Busbee Pkwy NW, Kennesaw, GA 30144-6811
Region: United States > Georgia > Kennesaw
Price Range: €59 - €74 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Suburban Extended Stay Hotel Kennesaw 2*
Number of rooms: 149
Reservation Options:
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Also Known As:
Suburban Lodge Of Kennesaw Hotel Kennesaw
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Questions & Answers

Questions? Get answers from Suburban Extended Stay Hotel Kennesaw staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look elsewhere. There are several other places at the same exit.”
 of 5 bubbles Ramboandoc, 14 Nov 2016 | Read review
“do not choose any rooms here!”
 of 5 bubbles emiko101, 7 Mar 2016 | Read review
“Stay at a Motel 6 or Red Roof Inn”
 of 5 bubbles joshinnorthGA, 30 Jul 2015 | Read review
“just ask the fornt desk there always willing to help”
 of 5 bubbles tonye759, 29 Jul 2015 | Read review
“Do Not Stay Here!!!”
  • Just another night at Suburban Extended Stay Hotel.
 of 5 bubbles jacksonh145, 14 Jun 2015 | Read review
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