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    Sheraton Kona Resort & Spa at Keauhou Bay

    78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525
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    6/8/2017 7/8/2017
    US$265
    US$223
    SAVE US$42
    US$265
    US$223
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    US$265
    US$223
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    Traveller (1657)
    Room & Suite (394)
    Pool & Beach (250)
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    Overview
    • Excellent31%
    • Very good38%
    • Average19%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “water slide” (193 reviews)
    “manta rays” (332 reviews)
    “keauhou bay” (102 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Kona Resort & Spa at Keauhou Bay
    Special Offer: Breakfast for 2 Included
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    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,533)
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    There are newer reviews for Sheraton Kona Resort & Spa at Keauhou Bay
    See the most recent reviews

    151 - 155 of 2,280 reviews

    Reviewed 2 April 2017 via mobile

    Me and my wife came to Big Island Hawaii for two days to see all the sites. Upon arriving at the hotel it does look nice, especially the views from the lobby. The hotel building itself looks very old and worn down, almost looks like...More

    Thank MrDalvin
    Response from Sheraton T, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 4 April 2017

    We sincerely apologize for the challenges that you experienced during your recent stay and have shared this with our management team. We have also just finished our strategic plan for our capital re-investment into the hotel which will target our guest rooms and high impact...More

    Reviewed 2 April 2017 via mobile

    We stayed in this resort in out first trip to Hawaii. I had a room with my two teenagers and my best friend had a room with her husband and her teenagers. When we got there are room was ready (it was like 330-400pm) but...More

    1  Thank amandagq
    Reviewed 31 March 2017 via mobile

    Let me first state that this was a very nice hotel with beautiful grounds, if you are looking for a resort setting, it is great. We knew this resort was not centrally located in Kona, but we were told there was a complimentary shuttle that...More

    2  Thank Hbsager
    Response from Sheraton T, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 4 April 2017

    Thank you for taking the time to share your feedback with us. We are so pleased to hear that you enjoyed our beautiful Resort. As we strive to achieve excellence in customer service, we sincerely appreciate your comments, and will share this with our entire...More

    Reviewed 31 March 2017

    After collecting our hire car we drove to the hotel which was a few miles from the airport at Keauhou Bay. When approaching the hotel it does look like a concrete jungle but once inside it is very open and light, from the moment you...More

    1  Thank RoyE
    Response from Sheraton T, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 4 April 2017

    Thank you for taking the time to share your feedback with us. We appreciate the opportunity to improve on our guest services, and hope to welcome you back to the Sheraton Kona Resort & Spa in the future! Mahalo nui loa.

    Reviewed 30 March 2017

    We stayed here for 3 nights at the start of march, and once we finally arrived we where blown away by the views and size of the property. The check in staff where lovely and the hotel it's self is well set out given it's...More

    1  Thank blazingbug
    Kings' Land by Hilton Grand Vacations
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    765 reviews
    #3 of 14 hotels in Kailua-Kona
     
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    2,920 reviews
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Pool
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Pool
    • Tennis Court
    Details
    • Price range
    • US$210 - US$398 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Kailua-Kona
    • #3 On the Beach Hotel in Kailua-Kona
    • #3 Green Hotel in Kailua-Kona
    • #6 Family Hotel in Kailua-Kona
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 521
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Cheap Tickets, Hotels.com, TripOnline SA, Travelocity, Hotwire, HotelsforEveryone, Cancelon, HotelQuickly, Evoline ltd and HotelsClick so you can book your Sheraton Kona Resort & Spa at Keauhou Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Kailua-Kona
    • Also Known As
    • Sheraton Keauhou Bay Hotel Kailua-Kona ,
    • Sheraton Keauhou Bay Resort And Spa ,
    • Sheraton Kailua-Kona ,
    • Sheraton Keauhou Bay Resort & Spa ,
    • Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
    Add Photo Photos
    Traveller (1657)
    Room & Suite (394)
    Pool & Beach (250)
    Dining (101)
    Hotel & Grounds (1249)
    Bathroom (53)
    Family and Play Areas (4)
    Business Centre & Event Rooms (3)
    Nearby
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    2,920 reviews
    9.71 km away
     
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    765 reviews
    7.73 km away
     
    Kings' Land by Hilton Grand Vacations
    1,910 reviews
    42.25 km away
     
    Holiday Inn Express Hotel & Suites Kailua-Kona
    413 reviews
    9.34 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    chinhpm
    20 June 2017|
    AnswerShow all 8 answers
    Response from frenchchef2016 | Reviewed this property |
    Yes they do. Just check with valet attendant and they will be happy to help you
    0
    Votes
    Monique N
    20 April 2017|
    AnswerShow all 3 answers
    Response from James D | Reviewed this property |
    Not sure, but I see a post above that says yes..... enjoy your stay if you do!
    1
    Vote
    Mike M
    8 March 2017|
    AnswerShow all 9 answers
    Response from BarbGag | Reviewed this property |
    Yes it does include self parking in the lot just down the ramp from the main entrance.
    2
    Votes
    Room Tips
    "Don't stay."
    Read review
    "If you book online be sure all you want is on your downloaded receipt"
    Read review
    "Our mountain views were lovely, but there are water-view rooms as well."
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    "Always be humble and kind to the staff that will service you"
    Read review
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