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29/10/2017 30/10/2017
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    Sheraton Kona Resort & Spa at Keauhou Bay

    78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525
    (808) 930-4900
    Hotel website
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    Lowest prices for your stay
    29/10/2017 30/10/2017
     33 people are viewing this hotel
    US$234
    US$192
    SAVE US$42
    US$223
    US$223
    Traveller (1758)
    Room & Suite (421)
    Storyboard
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    Overview
    • Excellent30%
    • Very good37%
    • Average19%
    • Poor9%
    • Terrible5%
    Travellers talk about
    “manta rays” (343 reviews)
    “water slide” (136 reviews)
    “keauhou bay” (108 reviews)
    Free Internet
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Kona Resort & Spa at Keauhou Bay
    Special Offer: Pack for Paradise
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,633)
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    1 - 5 of 2,366 reviews

    Reviewed yesterday via mobile

    We stayed at this hotel for a few nights while staying on The Big Island as part of our 10year anniversary trip. This hotel looks nice from the outside but needs major updating on the inside. We had requested an ocean view and we were...More

    Thank mcameron17
    Hotel's Favourite
    Reviewed 4 weeks ago via mobile

    Since this trip was a "real" vacation (long much needed one), we decided to go with SPG hotels and stay at Keauhou Bay's Sheraton, famed for the manta rays viewed from the aptly named "Rays on the Bay" restaurant, as well as hosting the iconic...More

    3  Thank Sitie
    Management response:Responded 4 weeks ago

    Aloha Sitie, Thank you for staying with us at the Sheraton Kona and your kind words about Aunty Tutu. She is an asset to our hotel and makes so many memories for our guests. She will be happy to hear your comments about her! We...More

    Reviewed 3 days ago

    Check in staff was very friendly also the manager Sally was great. Everything else is not worth the price. Bathroom is so outdated toilet seat has cracks, for the price guests pay...you need to at least spend 20 dollar to get new none cracking seats....More

    Thank Ada L
    Response from SheratonKonaResort, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 2 days ago

    Aloha chialinlin52, We sincerely apologize for the less than satisfactory visit you described. This is not the experience you deserve nor is it the experience we want to share with our guests. We are very sorry for the issues you faced with your room and...More

    Reviewed 5 days ago

    the food was OK and the setting around the pool was nice. We were very hungry and needed a late lunch without a long drive so we ate here. Loko-Moko was OK, fish and chips was great, local fresh swordfish with local potato chips, and...More

    Thank Helen S
    Response from SheratonKonaResort, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 2 days ago

    Aloha Helen S, Mahalo for staying with us at the Sheraton Kona. We are glad to hear you enjoyed our beautiful pool area. Thank you for your feedback regarding our restaurant by the pool and we will share your comments with our Food & Beverage...More

    Reviewed 1 week ago

    We went to this hotel as part of our honeymoon. The reception area is beautiful, however the staff was lack luster. When we arrived in our room we were so surprise how outdated it was. The bathroom was cement brick walls with industrial toilets. Not...More

    1  Thank Patricia K
    Response from SheratonKonaResort, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 6 days ago

    Aloha Patricia K, Thank you for staying with us and your review of our resort from your stay in August 2017. We strive to exceed each of our guest's expectations and apologize for the unpleasant experience you had with us during your honeymoon. Thank you...More

    Holiday Inn Express Hotel & Suites Kailua-Kona
    440 reviews
    #2 of 14 hotels in Kailua-Kona
     
    Courtyard by Marriott King Kamehameha's Kona Beach Hotel
    3,019 reviews
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    Wyndham Mauna Loa Village
    243 reviews
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    2,017 reviews
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Pool
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Pool
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$185 - US$458 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Kailua-Kona
    • #3 Green Hotel in Kailua-Kona
    • #3 On the Beach Hotel in Kailua-Kona
    • #6 Family Hotel in Kailua-Kona
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 521
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Cheap Tickets, Orbitz, TripOnline SA, Hotwire, Cancelon, HotelsforEveryone, HotelQuickly, Evoline ltd and HotelsClick so you can book your Sheraton Kona Resort & Spa at Keauhou Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Kailua-Kona
    • Also Known As
    • Sheraton Keauhou Bay Resort And Spa ,
    • Sheraton Keauhou Bay Hotel Kailua-Kona ,
    • Sheraton Kailua-Kona ,
    • Sheraton Keauhou Bay Resort & Spa ,
    • Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
    Add Photo Photos
    Traveller (1758)
    Room & Suite (421)
    Pool & Beach (269)
    Dining (115)
    Hotel & Grounds (1397)
    Bathroom (56)
    Business Centre & Event Rooms (14)
    Family and Play Areas (4)
    Nearby
    Courtyard by Marriott King Kamehameha's Kona Beach Hotel
    3,019 reviews
    9.71 km away
     
    Kings' Land by Hilton Grand Vacations
    2,017 reviews
    42.26 km away
     
    Wyndham Mauna Loa Village
    243 reviews
    .51 km away
     
    Holiday Inn Express Hotel & Suites Kailua-Kona
    440 reviews
    9.35 km away
     
    Nearby Restaurants
    Sam Choy's Kai Lanai
    1,818 reviews
    1.57 km away
    Bianellis Gourmet Pizza & Pasta
    443 reviews
    1.46 km away
    Kenichi Pacific
    150 reviews
    1.51 km away
    Rays on the Bay
    1,090 reviews
    .08 km away
    Nearby Attractions
    Anelakai Adventures
    206 reviews
    .43 km away
    Sea Paradise Tours
    637 reviews
    1.44 km away
    Eka Canoe Adventures
    187 reviews
    .42 km away
    Sea Quest Rafting and Snorkeling Adventure
    191 reviews
    1.31 km away
    Ask a question
    Questions & Answers
    Ali A
    26 September 2017|
    AnswerShow all 4 answers
    Response from Mary U | Reviewed this property |
    I agree with the comments noted by the other reviewers. The resort grounds are beautiful and the pool area is really nice. There is no beach to sit on but the views are beautiful and there are many public beaches close by... More
    0
    Votes
    Ali A
    26 September 2017|
    AnswerShow all 6 answers
    Response from MAChivers | Reviewed this property |
    I don't have a single negative thing to say about the hotel. It is absolutely beautiful and the views are amazing!! When we were there it was for a business trip for my husband so they suggested the hotel. At first I... More
    0
    Votes
    ToddLi01
    8 August 2017|
    AnswerShow all 10 answers
    Response from Mary U | Reviewed this property |
    They hadn't been completed when I left on July 29th.
    1
    Vote
    Room Tips
    "The suites are fabulous, especially the one with the oversized patio overlooking the ocean."
    Read review
    ""Partial ocean view" may mean anything with any sliver of ocean visible. Try to get something on..."
    Read review
    "Ocean Front has the best views"
    Read review
    "This is a large resort. Specify your needs in advance. Our rooms were spacious but need updating."
    Read review
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