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My family of four recently spent 7 nights in the Kona Bali Kai. I had stayed here about 25 years ago as a teenager with my parents, and I wanted to take my kids. So glad I did.
I did A LOT of research thinking...More
2 Thank jmjbwolf
Management response:Responded 8 July 2012
It is always very enjoyable to hear that a family vacation in Hawaii is everything that was expected, we work every day to make this happen. I am pleased that Kona Bali Kai is now part of your memories of Hawaii that will last your...More
Though the view was nice (how can you go wrong with a Hawaiian ocean view) our overall experience was poor. The room was not the greatest (or the cleanest) and much of the advertised functions were just not there. Wireless is not available in the...More
After staying at 2 other Castle Resort Properties on 2 different islands we expected much more than what Kona Bali Kai had to offer. We were very dissappointed. It started off with the staff at the front desk..very unfriendly and impersonable. The first room that...More
Went with the 1BR ocean view and it was incredible. The sea breeze was refreshing and we could see sea turtles swim onto the beach. Our issue was that the woman who checked us in was unfriendly and sneered when I asked to be moved...More
1 Thank Ritzcrackerd
Management response:Responded 24 June 2012
I was please to here that you enjoyed the incredible view and refreshing ocean breeze. I do apologize for the reception you received from my staff at the front desk; I would hope that your first impression would have been warm and receptive as...More
Certain staff there was very rude to the baseball team that I was staying with, especially the manager. If you're on a trip you want to relax and have fun, we were told to keep quiet all the time including at the pool and we...More
5 Thank Celtic S
Response from CRHHNL, General Manager at Castle Kona Bali KaiResponded 12 June 2012
This was Memorial Day Weekend and there was a lot of activity at our resort throughout the days and into the night. The property was full and there were multiple groups staying at our resort. One group in particular was extremely noisy throughout the weekend....More
US$58 - US$565 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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I think they have a cleaning fee schedule on their website. It depends on the size of the unit and the length of stay. But yes, believe what the hotel quotes you. I stay for 2 nights in a studio so my cleaning fee was $40... More
I think they have a cleaning fee schedule on their website. It depends on the size of the unit and the length of stay. But yes, believe what the hotel quotes you. I stay for 2 nights in a studio so my cleaning fee was $40 or $45.
Response from BRumball | Property representative |
The Kona Bali Kai is a 55 year old building (how else could we build this close to the ocean?) and with the salt water influence, more maintenance is always required. In fact we call the ocean front building a "ship... More
The Kona Bali Kai is a 55 year old building (how else could we build this close to the ocean?) and with the salt water influence, more maintenance is always required. In fact we call the ocean front building a "ship that never sails". Without maintenance, guests would complain about condition as well. I would like to point out that only a few have complained about construction noise, but often those are the most vocal. Many people have left wonderful reviews.
Having stated that, owners do try to advise of construction and have new policies in place to notify neighbors. The truth is that construction schedules can change on a dime.
There are several alternatives. You may rent a hotel room at an oceanfront resort. They will charge more but will have options to move you. You may rent from Castle Resorts at the Kona Bali Kai. The charge is not quite as high but they may be able to move you to another area. Castle Resorts has a pool of rooms. If you are renting from a private owner, they usually only have one condo to rent so may not be able to move you. Check the policy set by the owner or Castle Resorts, in the event construction starts up near you.
Noisy construction has limited hours on weekdays and weekends and often visitors are out and about enjoying the island.
I hope this information helps you make an informed decision.
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"Do not stay here unless they guarantee you a renovated condo"