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Four Seasons Resort Hualalai

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Four Seasons Resort Hualalai
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2,436 Reviews from our TripAdvisor Community

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Showing 2,271: English reviews
Lexington, South Carolina
Reviewed 3 July 2014

Although we were not fans of Kona or the big Island, the Four Seasons Hualalai was amazing and we should have just stayed there and never left the resort. Our amazing room had it's own Lanai which was lit nightly with torches. We could literally climb the lava rocks down from our lanai and dive into a natural fish aquarium...

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2Thank Mindy K
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this review

Aloha! Your review is absolute poetry. I am so happy to hear that you had a lovely Hualalai experience and hope that you will return many times to build more storybook memories. Mahalo and mahalo!!! Rheba

Columbus, Georgia
Reviewed 3 July 2014

I paid about a $1200 a night for 7 nights based on the reviews on trip advisor. I wanted to see what the fuss was all about. The GOOD: I was impressed with the service, the staff ask for your room number and then address you by name whenever they are waiting on you at that location. Did not feel...

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7Thank K S
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this review

Greetings from Hualalai! We are most grateful that you took the time to share your observations following your recent visit to our resort. There are quite a few activities to enjoy at Hualalai and many of them are complimentary. The Kids for All Seasons program is complimentary, but there is a charge for special events which are designed for the...

Los Angeles
Reviewed 2 July 2014

we took 4 days to get away and decompress and all of our expectations were met. Top 4 Seasons service and graciousness, plus a level of intimacy afforded by its small size of only about 250 rooms- all 2 story bungalos. We never left the grounds. Hotel breakfast buffet was about the best we've ever had, but for other meals...

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1Thank Michael P
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this review

Greetings from Hualalai! Mahalo for your positive feedback! This resort does cater to people like you who need a short break from their hectic lives as well as people who are taking a long vacation in paradise. Our goal is to send everyone back home feeling refreshed with beautiful memories of the time they spent at Four Seasons Resort Hualalai....

Los Angeles, California
Reviewed 2 July 2014

We were there for our first visit and honeymoon. We had heard a tremendous amount about the hotel and it met the expectations and hype. The service was impressive. Our room was at the King Pond area, which I highly recommend to honeymooners. There was a bottle of sparkling wine and Hawaiian cookies upon our arrival. Though the hotel was...

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Thank Andrew V
Boston, Massachusetts
Reviewed 2 July 2014

Surprised my wife with a trip to the Four Seasons (we are avid Four Seasons fans...or, she is...). This trip exceeded MY wildest expectations. Such a beautiful property and amazing staff. Kudos to everyone from reception to food and beverage. Great job, Four Seasons, you've earned raving fans.

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Thank eric4882
New York City, New York
Reviewed 1 July 2014

This hotel was by far the nicest place I've ever stayed. We ended our honeymoon here and it was well worth the splurge. From the moment we walked arrived the service was phenomenal. The staff is on top of every little detail. The hotel tried to make our honeymoon extra special with a complimentary room upgrade. The pools and beach...

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Thank ALN610
Northbrook, Illinois
Reviewed 1 July 2014

This resort is amazing. This was our first visit. The resort is breathtakingly beautiful. The property is large and the buildings with the rooms are only two stories tall. No elevators for the rooms - just a very short walk up or down the stairs from the resort path to your room. The restaurants were fantastic. This resort is not...

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Thank Lew H
Dallas,TX
Reviewed 30 June 2014

We finished our trip to Hawaii on the Big Island after 5 night at the Four Seasons in Maui. Quite honestly, we have stayed in Maui at the Four Seasons many times and it blew away Hualalai. Don't get me wrong, Four Seasons Hualalai was extremely nice, but not like we had anticipated. I guess the build up was too...

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3Thank geauxtgr
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this review

Greetings from Hualalai, We sincerely appreciate the time you spent sharing your observations regarding your recent visit to Four Seasons Resort Hualalai. I truly regret there were several areas which disappointed you and your family, including the location of your guest room and not being able to make dining reservations. We hope you will visit with us again to give...

Boca Raton, Florida
Reviewed 30 June 2014

We stayed at this resort 11 years ago and from that experience we promised ourselves we would return. This trip we were not disappointed; from the moment you arrived to the sad time when you have to leave the staff was always there to make your stay one of the most memorable experiences you will ever have.

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Thank Alan R
San Francisco, California
Reviewed 29 June 2014

Things have deteriorated dramatically at this once great hotel. We have been coming here for 10 years. This year the service has deteriorated. We were served food without utensils and did not get water despite requesting it. Staff seems less attentive. The biggest issue is that if you are renting a villa you are now considered a second class citizen...

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25Thank TravelMaven94115
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this review

Greetings from Hualalai, We most sincerely appreciate your sharing your thoughts regarding your most recent visit to Hualalai and value your patronage and feedback. We do want to address your comments regarding the new pool policy. When the resort is at full capacity, it has become difficult to accommodate the number of guests renting homes at Hualalai in addition to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled along the legendary Kona-Kohala Coast of Hawaii Island, Hualalai is a Hawaiian destination unlike any other. Blessed with 863 acres of lush oceanfront beauty, authentic Hawaiian artistry and the highly customized services of the award-winning Four Seasons, Hualalai is a holistic, sustainable and globally renowned community that continues to set the standard by which all other resorts are measured. Hualalai inspires and enriches every experience, forever transforming and connecting the lives of all who come here. ... more   less 

Additional Information about Four Seasons Resort Hualalai

Address: 72-100 Ka'upulehu Drive, Kailua-Kona, Island of Hawaii, HI 96740-5610
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range: €719 - €1,432 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Resort Hualalai 5*
Number of rooms: 243
Reservation Options:
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Also Known As:
4 Seasons Resort Hualalai At Historic Ka`Upulehu
Four Seasons Resort Hualalai At Historic Ka`Upulehu Hotel Kailua-Kona
Four Seasons Kailua-Kona
Kailua-Kona Four Seasons
Four Seasons Hawaii
Four Seasons Hualalai
Four Seasons Resort Hualalai Hawaii/Kailua-Kona
Hotel Style:
#1 On the Beach Hotel in Kailua-Kona
#1 Family Hotel in Kailua-Kona
#1 Romantic Hotel in Kailua-Kona
#1 Green Hotel in Kailua-Kona
#1 Top resorts Hotel in Kailua-Kona
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Resort Hualalai staff and other travellers.
57 questions
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New York City, New York
over a year ago

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Questions? Get answers from Four Seasons Resort Hualalai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the lagoon view.”
 of 5 bubbles brudn, 3 Dec 2016 | Read review
“First level rooms have an outdoor shower”
 of 5 bubbles nataliehX3798PX, 30 Nov 2016 | Read review
“Families will appreciate the rooms adjacent to the seashell pool”
 of 5 bubbles khwatsondc, 27 Nov 2016 | Read review
“book your dinner times, spa appointment ahead of time.. get up early and stake out your beach chairs”
 of 5 bubbles Soiam50, 24 Nov 2016 | Read review
“Palm Grove is excellent for a private area with no kids allowed”
 of 5 bubbles MDBrooks92660, 23 Nov 2016 | Read review
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