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BEST WESTERN PLUS John Muir Inn

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267 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS John Muir Inn
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Showing 267: English reviews
Phoenix, Arizona
2 reviews
Reviewed 28 October 2016

Arrived late and the desk clerk Ari made us a fresh pot of coffee. Rooms were clean and breakfast was as good as any restaurant. I want to give extra kudos to desk clerk Ari. I tried to print my return trip boarding pass but the printer was out of ink. We tried to forward it to the front desk... More 

Helpful?
Thank sbarnz
2 reviews
Reviewed 17 October 2016

Wheelchair access was almost non-existent. Handicapped parking was also lacking. Staff was not friendly or sympathetic to the lack of a wheelchair accessible room even though my reservations were for an accessible room!

Review collected in partnership with Best Western

Helpful?
Thank 54charlem
Dennis B, Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

Dear 54charlem I would like to apologize that our eight ADA parking spots were not available during your stay with us. We are considering adding more ADA parking on our next parking lot renovation. We hope that the next time your travels bring you to Martinez you give us another chance to impress you with our service and upgrades. We... More 

Travellers are raving about these Martinez hotels

San Francisco, United States
Level Contributor
7 reviews
7 hotel reviews
Reviewed 10 October 2016

This is our second time staying at the BWP in Martinez, we came back because we like this hotel and the area. The only glitch was the spa jets were barely working in the morning, and the pool, although advertised as heated, was ice cold. Other than that, we had a very pleasant stay, again.

Review collected in partnership with Best Western

Helpful?
Thank Janice R
Dennis B, General Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

Dear Janice R Thank you for your repeat business and taking the time to write a review. We have contracted with our pool company to install stronger jets for our spa. Hopefully on your next visit they will be ready for your enjoyment. Thank you again for your comments and business. We love having you here! More 

Columbia, United States
1 review
Reviewed 29 September 2016

Always a comfortable place to stay the night. The property is well cared for, caring staff and the breakfast is always good. This hotel is always my first choice when I stay in Martinez. It is centrally located and close to family.

Review collected in partnership with Best Western

Helpful?
Thank Dianne P
MARTINEZ, United States
1 review
Reviewed 29 September 2016

I wasn't acknowledge when i first came to check in. I stood their for about 20 minutes because the person at the front desk kept answering phone calls. The room smelled like cigarettes when we requested a non smoking room. Our toilet was somewhat broken. Every time you sat on it, the toilet would fall forward an water would splash... More 

Review collected in partnership with Best Western

Helpful?
Thank Savannah R
Dennis B, General Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

Dear Savannah We are truly sorry that we did not exceed your expectations during your stay with us. I have shared your comments with our staff and we are working now to convert our entire property to a 100% non-smoking hotel. Already we have reduce the # of smoking rooms to only 5 and by the end of this month... More 

fresno, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 September 2016

Clean, great location, friendly stuff, free breakfast, coffee maker in the room, fridge, reasonable price. For sure stay at this hotel if you are in Northern California. One of the best Best Western Hotel I ever stayed. Highly recommended

Review collected in partnership with Best Western

Helpful?
Thank Patricia G
1 review
Reviewed 27 September 2016 via mobile

Amazing hotel. Great food, and excellent customer service. One of the employees named Jeremy stood out to me the most. His energy can turn your frown upside down and he is very helpful and comforting to your needs. I don't know why he is not manager because he has the qualities of a positive,kind hearted team leader. My family is... More 

Helpful?
Thank Shay M
Green Bay, United States
1 review
Reviewed 22 September 2016

Excellent value for the money. Very clean, great staff. Outstanding breakfast. About 15 minutes to nearest BART station, then a 45 minute ride into San Francisco. We would definitely stay here again. Many restaurants in the area.

Review collected in partnership with Best Western

Helpful?
Thank Mike L
new iberia,la
Level Contributor
199 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 18 September 2016

Great motel...rooms a little smaller than most best western...seems a little older but kept up nicely...Employee Torin was so helpful & friendly!!!! Wish all hotels had great employees like him! Great breakfast & right across the street shopping area with nice little restaurants

Helpful?
Thank NewIberia_laGbl
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 September 2016

I find this is a great place to stay and a great value for the area. Close to Concord and Walnut Creek and their is a great grocery store across the street (Nob Hill). Clean rooms and a great staff make this a great place to stay if you are in the area.

Review collected in partnership with Best Western

Helpful?
Thank 491prestone

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS John Muir Inn

Address: 445 Muir Station Road, Martinez, CA 94553
Region: United States > California > Martinez
Price Range: €86 - €136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS John Muir Inn 2.5*
Number of rooms: 113
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Also Known As:
Best Western John Muir Hotel Martinez
Best Western Martinez
Martinez Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS John Muir Inn staff and other travellers.
2 questions
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Questions? Get answers from BEST WESTERN PLUS John Muir Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like to stay on the top floor.”
 of 5 bubbles einsteinpoo, 10 Sep 2016 | Read review
“King Bed (2 beds) room is a tight fit”
 of 5 bubbles llibecurb, 5 Aug 2016 | Read review
“I always like top floor, away from the elevator.”
 of 5 bubbles herpdoc, 22 Jun 2016 | Read review
“Top floor (3rd) was very quiet.”
 of 5 bubbles WilsonGotro, 20 May 2016 | Read review
“Rooms with odd numbers.”
 of 5 bubbles carolynf205, 4 Apr 2016 | Read review
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