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Grand Hotel Zell am See

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Grand Hotel Zell am See
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508 Reviews from our TripAdvisor Community

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Showing 374: English reviews
Reviewed 8 October 2016 via mobile

We have been expecting amazing stay at the beautiful place with 120 years of history. But this was not the case. We have booked 2 rooms for 3 nights in the beginning of October. The room rates were exactly the same therefore we were expecting we are getting 2 exactly the same rooms however this was not the case. We...

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Helpful?
2Thank Katarina K
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Katarina K., thank you very much for your feedback. Your opinion is very important for us, because only with your feedback we do have the chance to optimize our service. You have booked two comfort double rooms facing Zell am See. Nearly all rooms are different in our hotel does not matter which room category. The building where you...

Warsaw, Poland
Reviewed 7 October 2016

I remember times (good old times) when I could feel in this city almost like at home...unfortunately for the last few years it's not the case. I can only hope that one sunny day good old times are back because I never realised that visiting this lovely place it was like going to Gulf Region???!!! But on the other hand,...

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Thank dudalski
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear dudalski, we are glad you liked the events here in Zell am See. Basically, we are very proud of our international audience. We are very sorry that you have not felt comfortable. Nevertheless we wish you all the best and remain with kind regards the entire GRAND HOTEL Team.

Saudi Arabia
Reviewed 2 October 2016 via mobile

It was bad hotel , i come in on time and they give me the worst room in the hotel i think , every ting is damag . The good ting in this bad hotel only location,,,! It will be first and last time in this hotel.

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2Thank 3llawe
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear 3llawe, thank you for your feedback. We regret that we could not convince you of our services. Nevertheless we wish you all the best and remain with kind regards from Zell am See.

Palm Harbor, Florida
Reviewed 28 September 2016

You can't beat the location of the Grand Hotel! The view of the Austrian Alps over the lake is stunning. We had a balcony room facing south and it was gorgeous. This is in the "grand European" style, updated, clean, good service. We had the half-board plan with excellent breakfast and a gourmet dinner. The hotel welcomes a unique mix...

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Helpful?
Thank Robert G
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Robert G., we want to thank you for your comment. We are glad you enjoyed staying with us. As you mentioned we have two differnent Restaurants because we cook seperate for muslim guests as they have different needs. Furthermore we hope to welcome you soon again. We wish you all the best and remain with kind regards the entire...

Reviewed 27 September 2016 via mobile

One of the best hotel in the city, amazing location , the best room in the hotel is Number 440, had feeling that I am in the middle of the lake with huge balcony and 8 windows , I never had a room like this view and location, early morning you can see the fog coveting the mountains, breakfast ,...

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1Thank Aloffi A
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Dr. Adel Aloffi, thank you very much for your outstanding Feedback here. It was a pleasure to have you here. Hopefully we can welcome you soon again. Besides we want to mention that the parking costs EUR 10,00 per car and night. We wish you all the best and remain with kind regards from Austria the entire GRAND HOTEL...

Reviewed 24 September 2016 via mobile

What a classic hotel in a splendid city. We were in room 440 which was spacious with a fabulous view, bathroom and balcony. The hotel was a bit hard to find, but they took care of the parking situation which seems a problem in the town. The staff was friendly and efficient and made you feel special. I wish they...

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Helpful?
Thank Yasmine B
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Yasmine B, it was a pleasure to have you here. We thank you very much for your feedback. A shelf for the suitcases is not in every single room. Next time please let us know which things are important for you and our reservation team will advise you. Nevertheless we wish you all the best and remain with kind...

Hexworthy, United Kingdom
Reviewed 30 August 2016

Have been visiting for years - as a passer by to the lakeside restaurant/cafe. Never fails to impress. Just wonderful location for coffee and delicious cake or lunch from 12 noon. Looking out over the lake and mountains - romantic! Good value too - while the Hotel looks expensive the meals and drinks are not. Worth an extra Euro anyway...

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Thank Gillian P
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Gillian P., thank you very much for your kind feedback. We would be glad to welcome you once as a guest in our hotel. We send you kind regards - the entire GRAND HOTEL Team

Muscat, Oman
Reviewed 26 August 2016 via mobile

The hotel is good but don't expect too much. The location is amazing and the views from the rooms are amazing. Rooms are ok but it seems very old and not maintained well. The quality of breakfast is not that good.

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1Thank busyline
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear busyline, we regret that we could not convince you of our services and of the imperial style of our rooms. We wish you all the best and remain with kind regards the entire GRAND HOTEL Team.

Reviewed 23 August 2016 via mobile

The hotel has rooms with amazing views . It is not a new hotel but well maintained . Staff are extremely helpful and professional . Breakfast is amazing and dinner too ( room rate includes breakfast and dinner ) . The room rate is little bit expensive .

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Thank Nabil M
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Nabil M, we want to thank you for your review. We are glad you enjoyed staying with us and hope to welcome you soon again. With kind regards the entire GRAND HOTEL Team.

Athens
Reviewed 16 August 2016 via mobile

We have visited several times the hotel. It is one of our favourite places. We are always well taken care off. The staff is very friendly and the hotel manager is always making sure that everything is going according to plan. Always there and always ready to help. We always have a good time there and we will definitely come...

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Thank Qryche
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Qryche, we want to thank you for your great feedback. It was a pleasure to have you here again and we can welcome you hopefully soon again. We send you kind regards the entire GRAND HOTEL Team.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Zell am See and winter sports are like the sun and sky, great friends! Together with the GRAND HOTEL ZELL AM SEE, they form an unbeatable trio for the perfect winter vacation.Treat yourself to casual 4-star comfort, homely old Austrian tradition of hospitality, comfort and a touch of luxury alpine directly on the winter white lake. ... more   less 

Additional Information about Grand Hotel Zell am See

Address: Esplanade 4-6, Zell am See 5700, Austria
Region: Austria > Austrian Alps > Salzburg Region > Zell am See
Price Range: €187 - €360 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Hotel Zell am See 4.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Grand Zell Am See
Zell Am See Grand
Hotel Style:
#7 Luxury Hotel in Zell am See
#7 Spa Hotel in Zell am See
#9 Family Hotel in Zell am See
#16 Romantic Hotel in Zell am See
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Zell am See staff and other travellers.
9 questions
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Ipswich, United Kingdom
5 months ago
Ipswich, United Kingdom
5 months ago
Newcastle, United Kingdom
over a year ago

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Questions? Get answers from Grand Hotel Zell am See staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lake view is a must”
 of 5 bubbles MNK666, 2 Jan 2017 | Read review
“Great view - horrible quality hotel”
 of 5 bubbles 888lotus226, 15 Dec 2016 | Read review
“Lake view or lake front rooms offer various views of the water.”
 of 5 bubbles 920elianah, 1 Nov 2016 | Read review
“rooms with the balcony”
 of 5 bubbles mlee009, 27 Oct 2016 | Read review
“Get a room facing the water (south), preferably with balcony, to enjoy the view.”
 of 5 bubbles RobertG925, 28 Sep 2016 | Read review
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