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Grand Hotel Zell am See

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Grand Hotel Zell am See
Grand Hotel Zell am See
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524 Reviews from our TripAdvisor Community

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Showing 386: English reviews
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Ipswich, United Kingdom
Reviewed 4 days ago NEW

Half term ski break and the Grand Hotel certainly lives up to its name! Beautifully furnished and decorated and the most amazing pleasant, friendly and helpful hotel staff I have ever met. The dining menu is fantastic (maybe slightly more kid friendly meals needed) but both dinner and breakfast service and food are excellent. Stayed in Room 514 (apartment). Good...

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Helpful?
Thank Alison T
Dubai, United Arab Emirates
Reviewed 1 week ago

We stayed at The Grand Hotel for 4 nights in February. We chose the half board option. The location is absolutely picturesque, in walking distance to the train station and to many cozy bars and eating options. The hotel offers a shuttle bus service to the ski lifts in the morning and again in the afternoon. The room - it's...

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1Thank KJJEP
Jersey, United Kingdom
Reviewed 1 week ago

My family and I just returned from a throughly enjoyable stay at this fantastic hotel. The hotel is in an excellent location to the lovely town, Casino, beautiful and breathtaking lake and mountains but also 5 minutes away from the train station should you wish to venture out of Zell am See. Overall the restaurant and food are excellent with...

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Thank jersey8252
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear jersey8252, great to hear that you enjoyed staying with us. It really is a lovely town during summer- and wintertime. We hope to see you soon again and remain with kind regards from the entire GRAND HOTEL Team.

Kuwait City, Kuwait
Reviewed 1 week ago

the hotel was amazing and very charming in winter the snow covering almost everything,, so we booked 3 rooms one of which was a suite, so we had to stay at separate buildings, the hotel was kind enough to offer us a free upgrade so that we all can get suites and stay at the same building, For Free !!!...

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Thank EngMrym
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear EngMrym, we want to say thank you for giving us your kind feedback. We hope to welcome you soon again maybe next time during summer! It´s beautiful here during summertime. Kind regards the entire GRAND HOTEL Team.

Jersey, United Kingdom
Reviewed 1 week ago

My family and I have just returned from a week stay at this beautiful hotel which is an ideal place, close to the town, bars, restaurants and slopes. The staff were so friendly and helpful, especially Alfred our waiter in the restaurant. The food was lovely too with lots of choice. It is only a 5 minute walk to the...

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Thank lsc2508
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Isc2508, we kindly thank you for your feedback. Great to hear that you have enjoyed your journey. It was a pleasure to have you here. We wish you all the best and hope to welcome you soon again. With kind regards the entire GRAND HOTEL Team.

Brussels, Belgium
Reviewed 1 week ago

Just back from one week in GH in Zell. Amazing lakeside location, and the staff are FANTASTIC with frazzled parents - thanks for the amazing pina coladas Conny in the bar, and Ivan in the dining room for all your kindness to our two year old in the height of tantrum season. Standard room was a bit small for the...

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Thank Em A
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Em A, thank you for your nice Feedback. We would love to welcome you soon again and hope you book directly so we can advise you which room would be the best for you. We send you kind regards and we wish you all the best.

Muscat, Oman
Reviewed 2 weeks ago

This grand hotel manages to retain its sense of history yet offers more modern facilities. First, one must mention its location on the lake and beneath the town's ski slopes. Wonderful. The hospitality was excellent - attentive and helpful staff providing a great service whether in the warm and charming bar, decorated splendidly for the Christmas season, or in the...

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Thank simont247
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear simont247, we want to thank you for your honest words. We are already discussing how to renovate the Classic Spa area. Therefore we are glad about all comments we receive about that area. We wish you all the best and hope to see you soon again. With kind regards the entire GRAND HOTEL Team.

Lancashire
Reviewed 3 weeks ago

The Grand Hotel is outstanding, we have stayed several times and always receive a warm welcome. The staff throughout the hotel cannot do enough for you, very obliging and genuine. The new extended bar area is very inviting and we sampled many cocktails made to perfection. Our room was extremely spacious, fantastic views and had its own sauna. The food...

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Thank Allison N
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Allison N, we are happy you had a great journey at our hotel. Thank you very much for mentioning our great service. We wish you all the best and remain with kind regards from Zell am See the entire GRAND HOTEL Team.

Cambridge
Reviewed 3 weeks ago

We just had to go and check out this hotel as it looks like "The Place". We thought we would check out the bar and have an Irish Coffee. It was perfect so the lovely Slovenian bar maid past the test. This is a very formal hotel that must have been built for a different age.

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Thank DrLawn
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Dr. Lawn, it was a pleasure tu have you here. Furthermore we want to thank you for your kind feedback. We wish you all the best and remain with kind regards the entire GRAND HOTEL Team.

Istanbul, Istanbul, Turkey
Reviewed 3 weeks ago

We stayed 7 nights at this hotel with two kids, along with two other families of friends, in Jan 2017 and have nothing but good things to say about it. Its location, food, staff and view, all are excellent. I

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Thank Tan E
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Der Tan E, we are glad you enjoyed our location as well as our services. Thank you very much for your kind review here. We wish you all the best and remain with kind regards the entire GRAND HOTEL Team.

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Comfort Double Room with Lake View (26)
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Emperor Franz Joseph Suite with Balcony (Lake View) (49)
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Empress Elisabeth Suite with Balcony (Lake View) (74)
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Zell am See and winter sports are like the sun and sky, great friends! Together with the GRAND HOTEL ZELL AM SEE, they form an unbeatable trio for the perfect winter vacation.Treat yourself to casual 4-star comfort, homely old Austrian tradition of hospitality, comfort and a touch of luxury alpine directly on the winter white lake. ... more   less 

Additional Information about Grand Hotel Zell am See

Address: Esplanade 4-6, Zell am See 5700, Austria
Region: Austria > Austrian Alps > Salzburg Region > Zell am See
Price Range: €195 - €477 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Hotel Zell am See 4.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Grand Zell Am See
Zell Am See Grand
Hotel Style:
#7 Spa Hotel in Zell am See
#8 Luxury Hotel in Zell am See
#9 Family Hotel in Zell am See
#16 Romantic Hotel in Zell am See
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Zell am See staff and other travellers.
9 questions
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Ipswich, United Kingdom
6 months ago
Ipswich, United Kingdom
6 months ago
Newcastle, United Kingdom
over a year ago

See all questions (9)

Questions? Get answers from Grand Hotel Zell am See staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose a lake side room with balcony, the view was amazing. Some do look over the railway lines so please ask.”
  • View from bar of slopes (zoomed in)
 of 5 bubbles lsc2508, 12 Feb 2017 | Read review
“Ask to be in the main building. The casino side is a bit of a trek to the dining room, kids club, reçeption and pool area.”
 of 5 bubbles 213ema, 12 Feb 2017 | Read review
“Choose a lake view room - better view and quieter”
 of 5 bubbles simont247, 4 Feb 2017 | Read review
“We were in room 522 which I believe had the best view of the hotel. It was a two story room with spiral stair.”
 of 5 bubbles mdyersr, 30 Jan 2017 | Read review
“lake view is a must”
 of 5 bubbles MNK666, 2 Jan 2017 | Read review
5 of 5