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Das Alpenhaus Kaprun

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#5 of 30 Hotels in Kaprun
Certificate of Excellence
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1 room 2 adults 0 children
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Das Alpenhaus Kaprun
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255 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Rotterdam, The Netherlands
Reviewed 5 days ago NEWvia mobile

Kaprun is a great little town, a lot to do and to see and amazing ski and snowboard places where you can rent your equipment!! Intersport was my choice! They know their stuff! A lot of slopes near Kaprun, so you have plenty of choices!!!

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Helpful?
Thank BoniVGruijthuijsen
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Dear Mr. or Mrs. BoniVGruijthuijsen, thank you for your great feedback to your stay at Das Alpenhaus Kaprun. We're very happy that you like the location as well as the whole hotel and confirms our way. We look forward to welcome you soon as our guests and wish you in the meantime all the best, yours Das Alpenhaus Kaprun team

Munich, Germany
Reviewed 1 week ago

Booked two nights for New Year's eve weekend only to show up at the hotel, and have the reception staff apologising for the error they made. They didn't try to shift any blame to me but rather admitted that its 100% their fault. Not an easy talk to find an alternative at the busiest weekend of the year but the...

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1Thank MNK666
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Dear sir or madam MNK666, thank you for your note. As our resort manager also told you, we want to apologize for the mistake we made and are very happy that you will visit our hotel, Das Alpenhaus Kaprun, in spite of the inconvenience, again. "Sh.. happens", one says colloquially, in your case we find a new guest in Das...

Lecce
Reviewed 1 November 2016

Very nice hotel...room...staff...Wellness area..and Fine Food in an very interesting area...including the kitzsteinhorn...! Park your car - free of charge - nearby the Hotel..visit the Castle of Kaprun (only on mondäys)...

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Thank gerhardf32
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Hello Mr. gerhardf32, thank you for your great Feedback, this is really an honor for us. We hope to welcome you soon aus our guests and wish you in the meantime all the best. Yours Das Alpenhaus Kaprun Team

durham
Reviewed 23 September 2016

We stayed here for four nights as part of a Riviera holiday. Our room had a view of the gardens with the mountains and had the sun all day. The room was spacious, well appointed and comfortable. Staff throughout the hotel were friendly and food in the restaurant was of a very high standard with a good buffet breakfast and...

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Thank a-milligan
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Dear sir or madam, thank you for your visit at Das Alpenhaus Kaprun and your great feedback to that. We're very happy that you like your stay as a part of Riviera holidays, which is a long year partner of Das Alpenhaus Kaprun and also for 2017. :) All the best and we look forward to welcome you soon as...

England, United Kingdom
Reviewed 22 September 2016 via mobile

Very nice hotel, everything is as you would want it to be . Very modern, large rooms and a fabulous spa, we had two massages really good . This hotel is perfect for using THE SUMMER CARD, which gets you for almost free on any of the attractions. Breakfast is excellent, with fresh cooked eggs and bacon, but we chose...

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Thank valerie w
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Dear Mrs. Valerie W., what a great feedback, thank you for that. We're very happy that our employees cared well and the services of Das Alpenhaus Kaprun convinced you. We wish you and your family all the best and look forward for a new stay, perhaps in the winter season, yours Das Alpenhaus Kaprun team

London, United Kingdom
Reviewed 7 September 2016

This is a very good base from which to explore the Austrian Alps, Very close to Zell am See and from there we also went to to the Grossglockner, highest mountain in Austria and to the waterfall. Very nice rooms with balconies mostly overlooking the town and local mountain,. Excellent buffet breakfast and good food at dinner. Nice bar with...

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Thank lynda f
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Dear Mrs. Lynda F, thank you for your great feedback to your stay at Das Alpenhaus Kaprun. We're very happy that you like our region, the beautiful Salzburger Pinzgau with all the attractions and our employees cared well. We look forward to welcome you soon as our guests in our 4 star hotel Das Alpenhaus Kaprun and wish you in...

London, United Kingdom
Reviewed 29 August 2016

This modern hotel is ideally situated in the centre of picturesque Kaprun. I had a back double room with fantastic views of the Kitzsteinhorn mountain from my balcony (3rd floor room 326). The room was of a good size with ample storage space and free Wi-Fi. The bathroom was similarly well equipped. No air-conditioning but I simply left the patio...

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Thank GreekGeek16
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Dear sir or Madam, thank you for your great Feedback to your stay at Das Alpenhaus Kaprun. We're very happy that our Services in our 4 star Hotel convinced you and we look Forward to a new stay, perhaps in the winterseason, at Das Alpenhaus Kaprun. Warm regards, Das Alpenhaus Kaprun team

Medan, Indonesia
Reviewed 26 July 2016

The hotel is central localised and a modern hotel, although the exterior is in a traditional shape, but the interior is modern. Room is big, clean and has a beautiful view from the balcony. Staffs were friendly and attentive. This hotel has beautiful surrounding.

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1Thank Etanary
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Dear sir or Madam, thank you for your great Feedback to your stay at Das Alpenhaus Kaprun. It makes us very proud, that our product convinced you and we look Forward for your next visit at our 4 star Hotel. Warm regards, Das Alpenhaus Kaprun team

Indonesia
Reviewed 20 July 2016

Such a beautiful hotel, surrounded by mountains so any room will have the mountain view outside their balcony. The size of the room is quite large actually for European standard, with very comfortable bed, the room is very clean with complete amenities. The staff at restaurants were very friendly, we had both dinner and breakfast at the hotel, the dinner...

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Thank angelnatalia
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Dear angelnatalia, thank you for your email and your great Feedback to your stay at Das Alpenhaus Kaprun. We really regret the Situation at the reception with the key card. In General our reception staff tell the guests at Arrival day that for the room key we Charge a deposit, we're really sorry that our reception staff didn't inform you...

Cardiff, Wales, United Kingdom
Reviewed 4 July 2016

A very pleasant hotel in the centre of Kaprun. Well run and pleasant staff made this nice place to stay. The rooms are large and very clean. Balcony was a bonus with lovely view of the mountains. The spa facilities are good with a two nice swimming pools inside and outdoor, gym sauna etc. Breakfast is buffet with chef ready...

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Helpful?
Thank David C
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Hello Mr. David C, thank you for your visit at Das Alpenhaus Kaprun and your great Feedback. We're very happy that you like the stay at our 4 star Hotel and look forward for a new visit, perhaps in the winter Season? ;) Warm regards, Das Alpenhaus Kaprun team

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
DAS ALPENHAUS KAPRUN
DAS ALPENHAUS KAPRUN
Cuisines: Austrian, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
The "ALPENHAUS KAPRUN" 4-star hotel is situated at the heart of Kaprun (Salzburg's Pinzgau) at an elevation of 786 m above sea level (near Zell Lake and Kitzsteinhorn). For many years, THE ALPENHAUS KAPRUN has been a popular destination for skiers, hikers, wellness holiday-makers and seminar organisers alike. This traditional 4-star hotel at the heart of Kaprun reinvented itself newly: Alpine flair is being introduced to the rooms and suites, to the generous Alp Lounge and to the rooms of the restaurant. One thing will certainly be remaining the same, and that is the cordial attentive hospitality, the compre-hensive service and the holiday packages which deserve best marks. ... more   less 

Additional Information about Das Alpenhaus Kaprun

Address: Schlossstrasse 2, Kaprun 5710, Austria
Region: Austria > Austrian Alps > Salzburg Region > Kaprun
Price Range: €176 - €268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Das Alpenhaus Kaprun 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, seekda GmbH, Travelocity and TripOnline SA so you can book your Das Alpenhaus Kaprun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Steigenberger Hotel Kaprun
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Kaprun
#4 Spa Hotel in Kaprun
#5 Luxury Hotel in Kaprun
#6 Romantic Hotel in Kaprun
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Questions & Answers

Here's what travellers have asked, with answers from Das Alpenhaus Kaprun staff and other travellers.
5 questions
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Questions? Get answers from Das Alpenhaus Kaprun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front overlook the car park, whilst those at the rear overlook the gardens and have wonderful views of the mountains.”
 of 5 bubbles a-milligan, 23 Sep 2016 | Read review
“Request a high room at the back”
  • Parish church from balcony
  • Rear of hotel from balcony
  • View of Kitzsteinhorn from room balcony
  • View of Kitzsteinhorn from room balcony
  • View of Kitzsteinhorn from room balcony
 of 5 bubbles GreekGeek16, 29 Aug 2016 | Read review
“Rooms towars Kitzsteinhorn.”
 of 5 bubbles mogensc812, 15 Oct 2015 | Read review
“Avoid the front of the hotel. ask for a room with views up the valley.”
 of 5 bubbles davido91, 5 Oct 2015 | Read review
“Back rooms have the best Alpine views”
 of 5 bubbles robink26, 15 Sep 2015 | Read review
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