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Das Alpenhaus Kaprun

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#4 of 30 Hotels in Kaprun
Certificate of Excellence
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1 room 2 adults 0 children
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Das Alpenhaus Kaprun
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269 Reviews from our TripAdvisor Community

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Showing 115: English reviews
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Wiesbaden, Germany
Reviewed 6 days ago NEW

We stayed here during a weekend to snowboard. The hotel staff was very friendly and accommodating. We arrived before check-in time, but they had a room to store your luggage and a separate room for storing your ski/snowboard gear. They also had a snow sports shop attached to the hotel. There was a nice spa located on the lower level...

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Helpful?
Thank dylonleaton
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Hello Mr. Dylon Leoton, thank you for your great feedback to your stay at our beautiful hotel Das Alpenhaus Kaprun and we hope, that you stay for your next snowboard holiday also in our hotel. ;) All the best and warm regards, Das Alpenhaus Kaprun team

Marlborough, United Kingdom
Reviewed 2 weeks ago

Great hotel with Newly refurbished rooms , new expansive spa plus large swimming Pool. Food top quality with excellent choice and service. Very convenient location for local slopes and to catch short bus ride to either the glacier or Zel an See

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Helpful?
Thank garyb0nd
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Dear Mr. garybünd, thank you for your great Feedback to your stay at our beautiful Das Alpenhaus Kaprun. We look Forward to welcome you soon as our guests, perhaps this summer Season ;), and wish you in the meantime all the best. Yours, Das Alpenhaus Kaprun Team

Winchester, United Kingdom
Reviewed 2 weeks ago

My wife and I have just come back from a week's ski trip in Austria. We had planned it so that it would coincide with my Birthday on the Friday before we departed on Saturday. After some careful selection we decided that Das Alpenhaus in Kaprun looked perfect. We had the most amazing time and can honestly say that Das...

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Helpful?
Thank HolidayMonkey9
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Dear sir or madam, it's really special for us to read your amazing feedback and it makes us really proud, that our services in Das Alpenhaus Kaprun convinced you and the employees in our 4 star hotel cared well. We hope to welcome you again in Das Alpenhaus Kaprun and wish you all the best. Warm regards, Das Alpenhaus Kaprun

Plymouth, United Kingdom
Reviewed 2 weeks ago

Just returned from a ski holiday to Kaprun where we were extremely fortunate to stay at Das Alpenhaus Hotel. From the warm and friendly welcome at reception on our arrival to the wonderful service in the restaurant and spa, this hotel is certainly one of the best in Kaprun and richly deserves its high ratings. Our room was spacious, well...

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Helpful?
Thank Chris_and_Suzanne
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Dear Chris_and_Suzanne, your beautiful reviews makes us really proud, thank you, we really appreciate that. We look forward to welcome you soon as our guests and wish you in the meantime all the best. Warm regards, Das Alpenhaus Kaprun team

London, United Kingdom
Reviewed 2 weeks ago

Warm and welcoming modern hotel with great facilities.Excellent location with a short walk to ski hire, ski school and Maiskogel lift.Also close to bars and restaurants but retains a quiet atmosphere. The hotel has a new feel and is tastefully fitted in the rooms and public areas.Beds are very comfortable. Food and service excellent. Will be back.

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Thank Musicgolf5
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Hello Mr. or Mrs. Musicgolf5, thank you for your great feedback to your stay at our beautiful 4 star hotel Das Alpenhaus Kaprun. Hope to see you soon again in the beautiful Pinzgau and wish you in the meantime all the best. Yours, Das Alpenhaus Kaprun Team

Lichfield
Reviewed 3 weeks ago

We have just come back from a very good holiday in Kaprun. Our 3rd time in Kaprun and 8th in the Zell area. We have previously stayed at the Tauernhof and for no other reason than the Alpenhaus looked very good and the price was very competitive we decided to stay here for a change. It was excellent. If you...

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Thank Phil_Owen
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Hello Mr. Phil_Owen, thank you for your great feedback to your stay at Das Alpenhaus Kaprun. It makes us very proud, that our employees cared well and all the services of the house convinced you. Perhaps we see us for 4th time in Kaprun, we're really looking forward to that. All the best and warm regards, Das Alpenhaus Kaprun team

Ipstones, United Kingdom
Reviewed 3 weeks ago

We stayed at this hotel from 21st-28th Jan 17, husband, myself and two kids aged 11ys and 7ys. We booked fairly last minute through Crystal. We were very impressed with the hotel and thoroughly enjoyed our stay - couldn't fault it in any way. On arrival we were given a warm welcome and had the nice surprise of being upgraded...

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Thank Lisa S
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Hello Mrs. Lisa S, what a great Feedback, thank you for that. :) We're very happy that you like your stay in our 4 star Hotel Das Alpenhaus Kaprun and look Forward for a new stay, perhaps next year? ;) All the best and warm regards, Das Alpenhaus Kaprun team

Rotterdam, The Netherlands
Reviewed 16 January 2017 via mobile

Kaprun is a great little town, a lot to do and to see and amazing ski and snowboard places where you can rent your equipment!! Intersport was my choice! They know their stuff! A lot of slopes near Kaprun, so you have plenty of choices!!!

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Thank BoniVGruijthuijsen
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Dear Mr. or Mrs. BoniVGruijthuijsen, thank you for your great feedback to your stay at Das Alpenhaus Kaprun. We're very happy that you like the location as well as the whole hotel and confirms our way. We look forward to welcome you soon as our guests and wish you in the meantime all the best, yours Das Alpenhaus Kaprun team

Munich, Germany
Reviewed 8 January 2017

Booked two nights for New Year's eve weekend only to show up at the hotel, and have the reception staff apologising for the error they made. They didn't try to shift any blame to me but rather admitted that its 100% their fault. Not an easy talk to find an alternative at the busiest weekend of the year but the...

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1Thank MNK666
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Dear sir or madam MNK666, thank you for your note. As our resort manager also told you, we want to apologize for the mistake we made and are very happy that you will visit our hotel, Das Alpenhaus Kaprun, in spite of the inconvenience, again. "Sh.. happens", one says colloquially, in your case we find a new guest in Das...

Lecce
Reviewed 1 November 2016

Very nice hotel...room...staff...Wellness area..and Fine Food in an very interesting area...including the kitzsteinhorn...! Park your car - free of charge - nearby the Hotel..visit the Castle of Kaprun (only on mondäys)...

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Thank gerhardf32
Christiane S, Manager at Das Alpenhaus Kaprun, responded to this review

Hello Mr. gerhardf32, thank you for your great Feedback, this is really an honor for us. We hope to welcome you soon aus our guests and wish you in the meantime all the best. Yours Das Alpenhaus Kaprun Team

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
DAS ALPENHAUS KAPRUN
DAS ALPENHAUS KAPRUN
Cuisines: Austrian, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
The "ALPENHAUS KAPRUN" 4-star hotel is situated at the heart of Kaprun (Salzburg's Pinzgau) at an elevation of 786 m above sea level (near Zell Lake and Kitzsteinhorn). For many years, THE ALPENHAUS KAPRUN has been a popular destination for skiers, hikers, wellness holiday-makers and seminar organisers alike. This traditional 4-star hotel at the heart of Kaprun reinvented itself newly: Alpine flair is being introduced to the rooms and suites, to the generous Alp Lounge and to the rooms of the restaurant. One thing will certainly be remaining the same, and that is the cordial attentive hospitality, the compre-hensive service and the holiday packages which deserve best marks. ... more   less 

Additional Information about Das Alpenhaus Kaprun

Address: Schlossstrasse 2, Kaprun 5710, Austria
Region: Austria > Austrian Alps > Salzburg Region > Kaprun
Price Range: €172 - €267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Das Alpenhaus Kaprun 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Steigenberger Hotel Kaprun
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Kaprun
#3 Spa Hotel in Kaprun
#4 Luxury Hotel in Kaprun
#6 Romantic Hotel in Kaprun
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Questions & Answers

Here's what travellers have asked, with answers from Das Alpenhaus Kaprun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The backside of the building has a great view out towards the mountains.”
 of 5 bubbles dylonleaton, 18 Feb 2017 | Read review
“Ask for newly refurbished rooms with mountain views ( more important in summer if you want to sit on balcony)”
 of 5 bubbles garyb0nd, 10 Feb 2017 | Read review
“Ask for a room on the top floor facing the mountains - you'll be hugely impressed!”
 of 5 bubbles HolidayMonkey9, 6 Feb 2017 | Read review
“We had a 3rd floor room at the rear of the hotel, which was very convenient and quiet.”
 of 5 bubbles Chris_and_Suzanne, 5 Feb 2017 | Read review
“The rooms on the second floor were quiet.”
  • View from our balcony at sunset
 of 5 bubbles Phil_Owen, 3 Feb 2017 | Read review
5 of 5