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Holiday Inn Express Custer

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#2 of 17 Hotels in Custer
Certificate of Excellence
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Holiday Inn Express Custer
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510 Reviews from our TripAdvisor Community

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Showing 497: English reviews
Kansas City, Kansas
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

This was our third stay at this Holiday Inn Express. This hotel is very clean, has a great staff, and they serve up a wonderful breakfast. They have a nice fitness room and a good sized swimming pool and hot tub. Great location too as it serves as a great home base for day trips to Custer State Park, Mount... More 

Thank Sylvia A
Level Contributor
80 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 3 weeks ago

We stayed for two nights in Custer and the hotel was perfect for us. The rooms were spotlessly clean and large, and we had a small kitchenette with microwave/fridge which is handy although we did not use. You are close to town and a number of restaurants nearby. Breakfast in the hotel lobby is free and fantastic. There is a... More 

Thank nlbulh
Ogden, Utah
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

This place was really nice. Breakfast was great. Close to different activities in the area. Staff was friendly, room was clean. It was a very quiet hotel which was really good when you are exhausted from sight seeing all day

Thank 811karen3
Level Contributor
5 reviews
Reviewed 4 weeks ago via mobile

We were in the Black Hills in September. Being on an extremely busy schedule to see everything we wanted to see in the area, this place was a great place to come back to at night and relax. Beautiful no relaxing hotel. We were with three. Other couples who all enjoyed staying here.

Thank MacPlymouth
Forest Hill, MD
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 weeks ago

This is a nice place - outside of town, back from the road, and judging by the décor, relatively new. We had a large suite on the top floor, facing the wilderness area in the back - with a manmade waterfall. The only complaint about the room was the HVAC was so loud we couldn't sleep with it on. Turning... More 

Thank NPHiker
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

First of of all thank you so much for staying. I am sorry about the HVAC unit, they do cycle thorugh that freeze protection mode & I'm asking our maintenance department if there is anything we can do to keep it from doing that. Im glad you enjoyed the rest of your stay & we hope to see you again... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016

Staff was very friendly, room were clean and priced right. They offered a great breakfast and serveds early in the morning. Pool and hot tub on sight was very nice at the end of the night and a log bike ride.

Thank Kevin W
Granville, Ohio
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 October 2016

This hotel is conveniently located to all restaurants in the town of Custer and is also very convenient to Custer State Park and other Black Hills attractions. I believe it's the newest hotel in town and is very nice both inside and out. The interior feels like a lodge with beautiful stonework/woodwork and large lobby area with huge fireplace. The... More 

1 Thank fellowtravlrs
Saint Clair Shores, Michigan
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 October 2016 via mobile

The hotel is conveniently located close to Mount Rushmore, Wind Cave, Custer State Park and Jewel Cave. The hotel was clean and the staff friendly. My wife and I enjoyed sitting on their patio around the fire pit they had. Definitely will stay here again when in the area.

1 Thank dredawn1313
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 October 2016

Very nice hotel, pool, hot tub and workout room. Very nice breakfast room. Very Clean, soft beds. They did give a veterans discount but not a runners discount like the hotel next door. Would definately stay again.

Thank Shanon M
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 8 October 2016

We stayed there for two nights during early Oct., 2016. The location and the facility are okay This turned out to be one of the biggest rip-offs we have ever experienced. We unknowingly planned our stay at the time of the annual buffalo round-up. Big mistake. We paid over $240 a night for what should be an $80 room (tops!).... More 

Thank Ty O
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Oh my...I am so sorry for all the issues you encountered during yours stay. I appreciate your feedback as this is how we learn & make things better. I will make sure we notify to the correct departments & get these items addressed. I will make sure someone from management looks into these items & that you are contacted. Thank... More 

118 photos of this hotel

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Family/Play Areas (1)
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Hotel & Grounds (5)
Bathroom (1)
Room/Suite (10)
Pool/Beach Area (3)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the beautiful views of the Black Hills of South Dakota at our Custer hotel. Travelers will enjoy a comfortable stay at our newly-built, non-smoking Holiday Inn Express Custer hotel, located conveniently off Highway 16. The whole family is sure to enjoy staying at our charming hotel in Custer, South Dakota. Situated in the beautiful Black Hills of South Dakota, our contemporary Custer hotel is just minutes from several of South Dakota's most popular attractions including Mount Rushmore, Crazy Horse Memorial and Custer State Park. Other nearby sights and attractions include Bear Country USA, Evans Plunge and Jewel Cave, the second longest cave in the world. Unlike some hotels in South Dakota that can be disappointing, business travelers are sure to be pleased and impressed with the accommodations our Custer hotel provides. Along with breathtaking views and close proximity to many Custer, South Dakota attractions, our hotel in Custer is also located near a variety of companies such as Custer Hospital, Pacer Corporation and the US Forest Service. During your visit to Custer, South Dakota, take time to relax by our indoor, heated pool and work out in the fitness center. Also, make sure you try our complimentary hot breakfast bar that features our signature cinnamon rolls. Start planning your South Dakota vacation or business trip now, and enjoy the best Custer hotel deals and rates. Book your reservation today. ... more   less 

Additional Information about Holiday Inn Express Custer

Address: 433 West Mount Rushmore Road, Custer, SD 57730
Region: United States > South Dakota > Custer
Price Range: €110 - €261 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Custer 2.5*
Number of rooms: 91
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Also Known As:
Holiday Inn Express Custer Hotel Custer
Holiday Inn Custer
Custer Holiday Inn Express
Hotel Style:
#4 Romantic Hotel in Custer
#4 Family Hotel in Custer
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Custer staff and other travellers.
4 questions
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Mason City, Iowa
6 months ago
over a year ago
Louisville, Colorado
over a year ago

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Questions? Get answers from Holiday Inn Express Custer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“From what I saw any room you choose would be good”
 of 5 bubbles 811karen3, 7 Nov 2016 | Read review
“Rooms in facing back of the facility have great view of rock formations right behind the building”
 of 5 bubbles NPHiker, 30 Oct 2016 | Read review
“get one without dead flies”
 of 5 bubbles TyO67, 8 Oct 2016 | Read review
“Rooms facing the back have a nice view of a steep rocky hill.”
 of 5 bubbles dennisw354, 7 Oct 2016 | Read review
“Don't think I'd want to be near the elevator.”
 of 5 bubbles OurNCFamily, 1 Oct 2016 | Read review
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