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Courtyard New Orleans Downtown/Convention Center

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300 Julia St, New Orleans, LA 70130-3604
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (151)
Room & Suite (71)
Dining (18)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 03/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard New Orleans Downtown/Convention Center
Updated 03/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#61 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Courtyard New Orleans Downtown/Convention Center sets you up for a successful stay in the Big Easy. Situated in the Warehouse/Arts District, our hotel reflects the inspiration and influences of our contemporary, rustic and industrial area. Outside our NOLA hotel, explore nearby gems including The Outlet Collection at Riverwalk, Mercedes-Benz Superdome and Forbes Theater. Fuel up for your adventures with breakfasts and blended Starbucks® drinks at The Bistro, then return in the evening for savory meals paired with signature cocktails. If you're on the go, load up on snacks and drinks at The Market. If you're health-conscious, get in a session at our fitness center before unwinding your weary muscles in the outdoor pool. Recharge in our spacious hotel rooms and suites featuring exposed brick walls and modern amenities such as flat-panel TVs, free Wi-Fi and work desks with ergonomic chairs. Let the good times roll when you join us at Courtyard New Orleans Downtown/Convention Center.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Board games / puzzles
Car hire
Car park
Wifi
Paid internet
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Vending machine
Nightclub / DJ
Taxi service
Conference facilities
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English
Hotel links
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883Reviews32Q+A100Room tips
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Popular mentions
Amanda L wrote a review Mar 2020
Collierville, Tennessee236 contributions40 helpful votes
+1
We stayed here one night before our cruise. Hotel was clean and room was just as described. Lots of room. The bed was super comfortable. We will stay here again for sure. KeKe at check in/check out was very nice and helpful.
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Date of stay: March 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from TeamMarriott, Manager at Courtyard New Orleans Downtown/Convention Center
Responded 16 Mar 2020
Dear iworksoicanvacation, Thank you for choosing Courtyard New Orleans Downtown/Convention Center for your pre-cruise stay. We are glad you loved our spacious rooms with comfortable beds and that you were impressed with the service provided by KeKe. We look forward to being your home the next time you both are in our area. Best Regards, Mia Pierre Assistant General Manager
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Charles1019 wrote a review Mar 2020
North Fort Myers, Florida4,916 contributions398 helpful votes
+1
First visit here and a very nice property. It is located a block or two form the convention center which was work home for 4 days. Lots of places to eat at within walking distance with a number right across the street. This property is in a very old building and has a cool but strange setup. Lot's of zig zagging at times. I did not get a chance to eat at the bistro but note they do not open until 6:30 am which is a half hour later than most properties. My room was comfortable and plenty spacious. Seemed like they may be one remodel behind but still nice. The staff were awesome during my entire stay. I will for sure stay here again!
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Date of stay: February 2020
Value
Cleanliness
Service
Trip type: Travelled on business
2 Helpful votes
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Response from TeamMarriott, Manager at Courtyard New Orleans Downtown/Convention Center
Responded 12 Mar 2020
Dear Charles1019, Thank you for making Courtyard New Orleans Downtown/Convention Center your home during business travels. We are thrilled to know you had a great stay and that you were impressed with your spacious accommodations as well as our courteous associates. We also appreciate you mentioning our location close to various dining options, blocks from the convention center and that it worked well for you. We are grateful for your feedback regarding the condition of our property and will share it with the appropriate individuals. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Best Regards, Mia Pierre Assistant General Manager
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Mark A wrote a review Mar 2020
Baton Rouge, Louisiana45 contributions27 helpful votes
I stayed two nights at this location. The room was exactly as promised, though I was slightly disappointed that there was no small refrigerator in the room. On the hallway was an alcove with a microwave if you needed to reheat something and that was nice though I am accustomed to having that simple amenity in my room. I was on the 4th floor and the view of the pool and hot tub and gardens below was very nice. There was nothing wrong at all with my stay; I was just a little disappointed it didn’t have what seems to be customary in many hotels. Staff was very nice and the lobby was extremely comfortable. Location to restaurants and the convention center was ideal. Valet only for parking so I parked in a residential area for free and Uber’ed to the hotel. I would stay there again if needed.
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Date of stay: March 2020Trip type: Travelled solo
2 Helpful votes
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Response from TeamMarriott, Manager at Courtyard New Orleans Downtown/Convention Center
Responded 10 Mar 2020
Dear Mark A, Thank you for the review of Courtyard New Orleans Downtown/Convention Center. We are glad you had a pleasant stay with us, and we appreciate your kind description of our rooms, lobby, location, and staff. We would also like to inform you that we do have rooms with different configurations, so we suggest you reserve the one which suits your needs. We look forward to welcoming you back soon. Best Regards, Mia Pierre Assistant General Manager
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dagoddard1 wrote a review Mar 2020
Sarasota, Florida14 contributions16 helpful votes
Requested early check in, check in around 10:00 AM no problem. Room was clean and quiet. Requested a ride back to airport, they got me there with a great deal. The lobby was a great place for my family to gather. not everyone stayed here, but we did gather there.
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Date of stay: February 2020
Cleanliness
Service
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2 Helpful votes
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Response from TeamMarriott, Manager at Courtyard New Orleans Downtown/Convention Center
Responded 5 Mar 2020
Dear dagoddard1, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our courteous service, comfortable accommodations, and the lobby area. We hope to see you and your family again soon, and we wish you all the best with your travels. Best Regards, Mia Pierre Assistant General Manager
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Liz Bobeck wrote a review Feb 2020
Jacksonville, Florida10 contributions9 helpful votes
Stear Clear of this property. It may look nice on the outside, but inside, my room 207 we had peeling wall paper in the room and the ceiling in the bathroom was falling in. Terrible patch job. The room smelled musty too, the AC worked well, the TVs are nice, but they are not the newer ones that are programmed to welcome you, as a Marriott Guest. No bluetooth option either. Pool looked nice, but it was Winter and chilly. The chairs outside looked ratty and ragged. Oh and check your bill! They charged me an extra night and then said "we will remove any extra fees once your bill is processed" so I have an extra $300 charge sitting on my bill waiting for them to process it. Nice huh? They don't tell you this when you book your hotel. I'm a Marriott Platinum Member and this is how they treat the members in the Marriott family. Its garbage and the staff are poorly trained, they claim I asked for 4 towels at midnight when we were checking out, the staff would not leave so we had to call security to have the man removed. Not safe and creepy. Go elsewhere, they need to pay better attention to the rooms especially 207. It could use a makeover and updates are needed. You cannot even turn on the lights by the bed without breaking a nail. FIX THIS STUFF, the little things!
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Date of stay: February 2020
Cleanliness
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Room Tip: None really
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2 Helpful votes
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Response from TeamMarriott, General Manager at Courtyard New Orleans Downtown/Convention Center
Responded 26 Feb 2020
Dear elisabethbM5321AS, On behalf of our entire hotel team, thank you for your loyalty as a Platinum Elite member. We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time. Best Regards, Mia Pierre Assistant General Manager
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PRICE RANGE
US$124 - US$331 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard new orleans hotel new orleans, new orleans marriott, new orleans courtyard
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
202
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Frequently Asked Questions about Courtyard New Orleans Downtown/Convention Center
Which popular attractions are close to Courtyard New Orleans Downtown/Convention Center?
Nearby attractions include Escape My Room (0.4 km), The National WWII Museum (0.5 km), and Old St. Patrick's Church (0.4 km).
What are some of the property amenities at Courtyard New Orleans Downtown/Convention Center?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Courtyard New Orleans Downtown/Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard New Orleans Downtown/Convention Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard New Orleans Downtown/Convention Center?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Courtyard New Orleans Downtown/Convention Center?
Conveniently located restaurants include Two Chicks Cafe, St. James Cheese Company, and Restaurant Rebirth.
Are there opportunities to exercise at Courtyard New Orleans Downtown/Convention Center?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard New Orleans Downtown/Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard New Orleans Downtown/Convention Center offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Courtyard New Orleans Downtown/Convention Center?
Many travellers enjoy visiting Our Sacred Stories (1.6 km), Hermann-Grima House (1.4 km), and Longue Vue House and Gardens (6.6 km).