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Sonesta ES Suites New Orleans Convention Center

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345 St. Joseph Street, New Orleans, LA 70130
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (149)
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Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sonesta ES Suites New Orleans Convention Center
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#48 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
Travellers' Choice
Feel right at home in popular Sonesta ES Suites New Orleans Convention Center, perfect for leisure getaways or business excursions. Our extended-stay hotel in the Warehouse and Arts Districts is exactly where you want to stay in New Orleans, Louisiana, offering easy access to a variety of attractions including the World War II Museum, Outlet Collection at Riverwalk, Smoothie King Center, Mercedes-Benz Superdome, Port of New Orleans and Ernest N. Morial Convention Center. Touro Infirmary and Children's Hospital of New Orleans also are close. After a busy day, retreat to our pet-friendly suites and cook up your favorite meal in a fully equipped kitchen, then enjoy high-tech amenities including free high-speed Wi-Fi and flat-screen TVs. We also offer a complimentary breakfast buffet, 24-hour fitness center, and outdoor pool. Play hard and work hard in NOLA during your stay at Sonesta ES Suites New Orleans Convention Center.
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Room & Suite (149)149
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Wifi
Outdoor pool
Taxi service
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English
1,552Reviews46Q+A100Room tips
Traveller rating
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Popular mentions
Nolagirl wrote a review Jan 2021
Houston, Texas6 contributions4 helpful votes
I choose residence inn because of the positive experience I’ve had in other cities, this time during covid when everything should be extra clean I found a towel with what appeared to be dried blood and my comforter also had stain and dishes were left in the dishwasher.
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Date of stay: January 2021Trip type: Travelled with family
1 Helpful vote
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Response from Austin Westbrook, General Manager at Sonesta ES Suites New Orleans Convention Center
Responded 5 Jan 2021
Greetings nolagirl20707, Thanks for staying with us and letting us know how we can improve. We sincerely apologize for over-looking many housekeeping issues in your room. This is not normal, nor is it acceptable here at the Residence Inn New Orleans Downtown, and we will be addressing your concerns with that department and taking appropriate action to ensure this is not repeated. I see that you are local so please let us know when you are considering staying with us again so we can show you the flawless visit for which we are known. Thank you again for the valuable feedback. Austin Westbrook General Manager
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Bucky D wrote a review Dec 2020
Springfield, Missouri1,853 contributions138 helpful votes
+1
Hotel's Favourite
The staff was very friendly. The room was still very nice, too. Free internet is always a plus. Pretty good speeds. Big TVs in the living room and the bedroom. Full-sized kitchen appliances are always a plus. Very good Covid-19 compliance with masks and hand sanitizer stations. I hope I get to stay here again very soon! One tip - be sure to check the dishwasher for more dishes. Housekeeping apparently doesn't empty it after running it.
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Date of stay: December 2020
Value
Location
Service
Trip type: Travelled on business
1 Helpful vote
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Aki Chaplin wrote a review Aug 2020
New Orleans, Louisiana1 contribution1 helpful vote
My'kia S. always had a mask on, but you could see the smile in her eyes. She was quick to help me with anything I needed including a mask or a reservation for the pool (she was adamant about the Covid rules ), and always had a smile. I had to wait for 20 minutes for my daughter to pick me up. During that time I saw Kia dispatch maintenance, check in 2 families, give 3 people information on businesses nearby,help a customer with her luggage, ask a patron politely to put on a mask, let a family into the pool area, give 2 people directions, and came out to check if we were OK And never stopped smiling. I want to hire her to work for me!! .
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Date of stay: August 2020
Rooms
Location
Service
1 Helpful vote
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Kamaria B wrote a review Aug 2020
1 contribution1 helpful vote
This place was awesome! Marcelina P., My’Kia S., and Jada B. were the most accommodating, kind, and friendly people! We had a lot of requests that were met with NO PROBLEM. We will be back again. Thank you!!!
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Date of stay: August 2020Trip type: Travelled with family
1 Helpful vote
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Zoe B wrote a review Aug 2020
1 contribution1 helpful vote
The staff at this place was outstanding. I was especially impressed with Marcelina C. at the front desk. She was professional, resourceful, and had a great attitude. I would definitely stay here again.
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Date of stay: July 2020
Location
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Sleep Quality
1 Helpful vote
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PRICE RANGE
US$128 - US$344 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn new orleans hotel new orleans, new orleans residence inn
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
231
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Frequently Asked Questions about Sonesta ES Suites New Orleans Convention Center
Which popular attractions are close to Sonesta ES Suites New Orleans Convention Center?
Nearby attractions include The National WWII Museum (0.3 km), Escape My Room (0.4 km), and Ogden Museum of Southern Art (0.3 km).
What are some of the property amenities at Sonesta ES Suites New Orleans Convention Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Sonesta ES Suites New Orleans Convention Center?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Sonesta ES Suites New Orleans Convention Center?
Guests can enjoy free breakfast during their stay.
Is parking available at Sonesta ES Suites New Orleans Convention Center?
Yes, valet parking is available to guests.
What are some restaurants close to Sonesta ES Suites New Orleans Convention Center?
Conveniently located restaurants include Two Chicks Cafe, St. James Cheese Company, and Restaurant Rebirth.
Are there opportunities to exercise at Sonesta ES Suites New Orleans Convention Center?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Sonesta ES Suites New Orleans Convention Center located near the city centre?
Yes, it is 0.9 km away from the centre of New Orleans.
Are any cleaning services offered at Sonesta ES Suites New Orleans Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sonesta ES Suites New Orleans Convention Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sonesta ES Suites New Orleans Convention Center offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.