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St. James Hotel, an Ascend Hotel Collection Member

AMOMAUS$189*
View Deal
Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
US$220*
US$189*
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US$208*
US$208*
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St. James Hotel, an Ascend Hotel Collection Member
St. James Hotel, an Ascend Hotel Collection Member
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842 Reviews from our TripAdvisor Community

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Showing 797: English reviews
Gulf Shores
Reviewed 18 February 2016

The room size is large with nice decor. The staff is excellent! Very helpful and friendly even a warm cookie when we arrived. The parking is 35 per night but they allow you to keep the car until 4 the next day. That was very helpful!!! Would stay here again.

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Helpful?
Thank Brenda4755
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Brenda4755, Thank you for your nice review about the St. James Hotel. We are delighted that you thought our staff was excellent and enjoyed the warm cookie when you arrived. We look forward to welcoming you back next time you're in town. Kind Regards, Jennifer Dragna General Manager (504)304-4000

Grand Rapids, Michigan
Reviewed 11 February 2016

Very nice staff, front desk ladies are exceptional. Rooms are beautiful with exposed bricks and wooden beams. Our room actually had a cathedral ceiling. Courtyard is quaint. Pool is cozy. Beds comfortable. Very nice spacious room. Would definitely stay here again and again. Ghosts don't scare me. :)

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Helpful?
1Thank fitz49525
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear fitz49525, Thank you for sharing your recent experience at the St. James Hotel. We think our front desk ladies as exceptional as well! We are glad that you liked our beautiful rooms and comfortable beds. We can't wait to welcome you back again and again! Sincerely, Jennifer Dragna General Manager (504)304-4000

Oshawa, Canada
Reviewed 11 February 2016

Steve and I enjoyed our stay at this beautiful hotel, the decor was lovely centerally located to everything, breakfast was lovely, they brought it to our room croissant, orange juice, tea and coffee we were able to watch some of the Mardi Gras parade from our room we were able to check into our rooms 2 hours earlier so that...

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Helpful?
Thank Dee P P
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Dee P P, We are thrilled to read that you had a great experience during your Mardi Gras stay. Thank you for noticing our staff, décor, location, and breakfast. Our staff was ecstatic to hear about the rave review as it is always nice to know we positively influenced a guest's trip. We look forward to your second visit...

Reviewed 10 February 2016 via mobile

We booked a double room. But when we arrived our room reservation had been changed to one king. We booked a double room from a reason. No one called to notify us. The next room we received had an ant infestation. At night the ants weren't as active. Maybe one or two by the window seal. I guess the construction...

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Helpful?
1Thank Samone C
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Samone C, We regret to read about your recent experience at our hotel. There is never an excuse to for our failure to respond to your needs while here in our hotel. Please accept our apologies that what you experienced did not meet your standards or our own. Your comments will be reviewed with our management team so we...

Tucson, Arizona
Reviewed 10 February 2016 via mobile

The hotel was certainly a treasure to find. I am originally from this area and never heard of this hotel before. It was fantastic.Great location for everything that was going on during Mardi Gras. Room was spacious and clean. The staff was friendly and extremely helpful. I will definitely book this hotel again.

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Helpful?
Thank Jennifer F
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Jennifer F, Many thanks for your kind words regarding your recent stay at the St. James Hotel. We are so pleased that you found us as well! We are sincerely happy that you appreciated our location, rooms and staff. We can't wait to welcome you back next time you are in New Orleans! Kind Regards, Jennifer Dragna General Manager...

Livonia, Michigan
Reviewed 8 February 2016

I stayed at the St. James hotel on Magazine Street just outside of the French Quarter the 21st - the 25th of January and would recommend it highly. It’s a lovely four story, boutique hotel, in the Creole style--wrought iron across the front balconies. The fresh, clean, recently re-decorated rooms had cable TV, charging station/alarm clock for my phone &...

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Helpful?
Thank Marcia M
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Marcia M, We are absolutely thrilled to read that you had a wonderful experience at The St. James Hotel. We do our best to focus on every detail that might influence your stay. We are delighted that we seem to have exceeded your expectations from our friendly staff right down to our immaculate linens. Thank you for taking the...

Trego, Wisconsin, United States
Reviewed 6 February 2016

The front desk person who checked us in, Ariel, was very friendly and informative. She went out of her way to make sure we would enjoy our trip and is a valuable member of your staff (even though we didn't get to taste her Mama's gumbo). The room was rather small but was fine for our purposes and had a...

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Helpful?
Thank James W
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear James W, Thank you for your recent review of the St. James Hotel. We appreciate you recognizing Ariel as one of our outstanding front desk agents. She truly is valuable. Please accept our apologies for the issues with your keys and the lack of bellmen on sight. Beginning March 1st, we will have a full time bellmen service at...

Reading, United Kingdom
Reviewed 27 January 2016

Stayed for 5 nights and enjoyed it hugely! 5 minute walk from Bourbon Street and the main road in New Orleans. Crossiants and juice delivered to the room each morning, comfy bed with TV and great bathroom. Staff very helpful in pointing out places to eat and telling us where tours and trips go from. Great find and well priced!

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Helpful?
Thank Ross B
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Ross B, Thank you for taking the time to write a review about the St. James Hotel. We couldn't be happier that enjoyed your stay in the heart of New Orleans! It is our goal to exceed your expectations so we are so pleased that our breakfast service, rooms and staff seemed to do so. Kind Regards, Jennifer Dragna...

Reviewed 21 January 2016

I spent five nights at the St. James on a recent trip to New Orleans for a conference and had an overall pleasant stay. The hotel is in the central business district, with only a few minutes walk to the conference center in one direction as well as the French Quarter in the other direction and is surrounded by coffee...

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Helpful?
Thank Sarah H
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Sarah H, Thank you for taking the time to write a review about your recent stay at the St. James Hotel. We are very pleased that you enjoyed your overall stay during your 5 night visit. We hope you stay with us next time you're in New Orleans to take advantage of our great location again! Warm Regards, Jennifer...

Fairhope, Alabama
Reviewed 20 January 2016

Charming, spacious rooms with hardwood floors and very nice furnishings, bathrooms are beautiful. Small courtyard with lush greenery. And... Coffee, orange juice and fresh croissants hand delivered to your room in the mornings! What could be better? Shhh- don't let our secret out! Living just 2 1/2 hrs from Nola, we go frequently for weekend getaways. Love this place!

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Helpful?
Thank aubulldogmomma
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear aubulldogmomma, Thank you for your extremely kind words about your recent stay at the St. James Hotel. We are ecstatic that we were able to exceed your expectations and become your favorite hotel in New Orleans! We can't wait to welcome you back next time you're in New Orleans. Kind Regards, Jennifer Dragna General Manager (504)304-4000

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
As a 2014 Certificate of Excellence Winner, The St. James Hotel is one of New Orleans' finest luxury boutique hotels. New Orleans' Creole-Caribbean influence has never been more alive thanks to its recent restoration completed in 2013. Located in the Banks Arcade, a 19th century landmark once the center of the Caribbean sugar and coffee trade, each of our 86 guestrooms celebrates this intimate connection with elegant West Indies decor and complete with rooftop terraces and charming courtyards. ... more   less 

Additional Information about St. James Hotel, an Ascend Hotel Collection Member

Address: 330 Magazine St, New Orleans, LA 70130-2425
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: €116 - €356 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — St. James Hotel, an Ascend Hotel Collection Member 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
St James New Orleans
Hotel Style:
#39 Romantic Hotel in New Orleans
#62 Business Hotel in New Orleans
#63 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from St. James Hotel, an Ascend Hotel Collection Member staff and other travellers.
19 questions
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Questions? Get answers from St. James Hotel, an Ascend Hotel Collection Member staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms only have a ceiling window so if that matters to you make sure to ask for a room with normal windows.”
W4170YCcarolineb, 19 Apr 2017 | Read review
“Room 312 was surprisingly quite the entire night despite being adjacent to busy downtown streets.”
lawrences730, 18 Apr 2017 | Read review
“There are rooms with no windows. We were first "offered" this choice and we declined. Never heard of such a thing.....”
sharonn653, 10 Apr 2017 | Read review
“The breakfast they provide is delicious and all the staff are very friendly and helpful.”
c0l0rad0a, 8 Apr 2017 | Read review
“We were in 313, and the floor had a noticeable pitch. But since it is New Orleans, and the city has issues with sinking, we weren't concerned. The decor was lovely and I recommend it. ”
, 6 Apr 2017 | Read review
5 of 5
AMOMA
US$189* /night
View Deal
Booking.comUS$208
Expedia.comUS$208
getaroom.comUS$220
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Prices are for 1 room, 2 adults
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