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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 05/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Sonesta New Orleans
Updated 05/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#56 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
Travellers' Choice
The Royal Sonesta New Orleans is the most Authentic French Quarter Experience located on world famous Bourbon Street, a recipient of AAA Best of Housekeeping 2020 award and within steps of world-famous restaurants, antique shops, and premier tourist attractions. A landmark in New Orleans since 1969, its atmosphere reflects a strong European influence and Southern charm, with its elegant marbled lobby, tranquil fountains and sparkling chandeliers. The 483 room hotel including 36 suites features a secluded tropical courtyard, a beautifully landscaped outdoor pool, fitness center and five unique restaurants and lounges.
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Room & Suite (751)751
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Poolside bar
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
On-demand films
VIP room facilities
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
277Restaurantswithin 0.5 km
232Attractionswithin 0.5 km
5,547Reviews170Q+A100Room tips
Reviews
Traveller rating
- 3,234
- 1,462
- 491
- 188
- 173
Time of year
Traveller type
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Popular mentions
I stayed in this hotel with my husband and we had an awesome stay. We had a very nice balcony room with pool view. Desire's oyster bar was great. The staff are very accommodating and nice especially our man Malcom. He was very helpful and very informative about the area and he got lots of recommendation about tours and restaurants. The valet guys did an amazing job as well. This hotel overall is highly recommended.
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Date of stay: January 2021
Helpful
Hotel's Favourite
Stayed a night a week before Christmas. Excellent Papa Noel rate including free parking with a king room and side street balcony. The hotel is beautiful and the staff were great. Everything was clean and covid precautions were followed. Outside the hotel, which is on Bourbon street, there was a total disregard for any precautions however.
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Date of stay: December 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Randall Long, Guest Services / Front Office at Royal Sonesta New Orleans
Responded 14 Jan 2021
Thanks for the wonderful review. I'm so pleased you had a good time. We hope to see you again soon.
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My wife and I stayed at the Royal Sonesta this month for a recent trip to NOLA. Our first room had wet floors and missing pictures so they moved us. The hotel is right on Bourbon St., so if partying and crazy noise all night is your thing then you would love this hotel. It is in the middle of all the action. The craziness was fun the first night but it quickly got old. Our room faced the interior courtyard (pool basically) and all the balconies are shared so we had people playing crazy loud music at the pool all day and constantly walking by our French doors that lead to the shared balcony, which also got old quick. However, we choose to stay here and it is NOLA so we just dealt with he constant noise. The one thing this hotel is really lacking is customer service by the front desk. It’s not that they really did anything wrong they just don’t go above and beyond. Every time I called them to ask about something there was no motivation, they are not friendly at all and they acted like I was bothering them. On almost every call the interrupted was I was saying to get me off the phone as quick as possible. They need some serious customer service training. Next time we are in NOLA we’ll stay at the Marriott, it’s half the price, equally as nice and much more quiet.…
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Date of stay: February 2021Trip type: Travelled as a couple
Helpful
Great location right on Bourbon street. I had an excellent stay for 4 days. Front desk staff was great and very helpful. Room was very clean and comfortable. I loved the heated pool and enjoyed relaxing on the deck. Lots of fantastic restaurants nearby. Short walk to canal street to catch the trolley over to the famous Garden district. They had a jazz band play one night in the courtyard, great entertainment.
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Date of stay: February 2021
Rooms
Location
Service
Room Tip: third floor interior balacony for easy access to pool
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Helpful
Had a nice stay once again at the Royal Sonesta. Ruthie took great care of us at breakfast both times we ate at Desire in the hotel. She couldn't be more welcoming and started our day with good cheer. We will be back....
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Date of stay: February 2021Trip type: Travelled solo
Helpful
Response from Randall Long, Guest Services / Front Office at Royal Sonesta New Orleans
Responded 3 weeks ago
Thanks for the wonderful review. Ruthie certainly is a terrific person. We look forward to your next visit.
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PRICE RANGE
US$134 - US$464 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sonesta hotel new orleans, new orleans royal sonesta, new orleans sonesta hotel, sonesta new orleans, royal sonesta hotel
LOCATION
United StatesLouisianaNew OrleansFrench Quarter
NUMBER OF ROOMS
483
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Claim Your Listing Frequently Asked Questions about Royal Sonesta New Orleans
Which popular attractions are close to Royal Sonesta New Orleans?
Nearby attractions include French Quarter (0.4 km), New Orleans Secrets (0.4 km), and The Escape Game New Orleans (0.4 km).
What are some of the property amenities at Royal Sonesta New Orleans?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Royal Sonesta New Orleans?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Royal Sonesta New Orleans?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Royal Sonesta New Orleans?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Royal Sonesta New Orleans?
Conveniently located restaurants include Mambo's, GW Fins, and Olde Nola Cookery.
Are there opportunities to exercise at Royal Sonesta New Orleans?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Royal Sonesta New Orleans?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Royal Sonesta New Orleans?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Royal Sonesta New Orleans offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.