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Windsor Court Hotel

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1,592 Reviews from our TripAdvisor Community

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Showing 1,566: English reviews
Miami Beach
Reviewed 1 week ago

Enjoyed another excellent stay at the Windsor Court for Mardi Gras 2017....the location remains ideal for watching parades and having access to both the French Quarter and the Warehouse District makes the Windsor Court the place to stay during Mardi Gras Season....large suite style rooms, many with balconies, provide the guest ample space and the opportunity to hear and see...

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Helpful?
Thank NR-Miami
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear NR-Miami, Thank you for staying with us during another fun Mardi Gras season. It's great seeing you were able to enjoy the festivities right from the comfort of your suite, and that our location provided easy access to your destinations. Your review is greatly appreciated and we look forward to welcoming you back next year!

Denver, Colorado
Reviewed 2 weeks ago

We had a wonderful stay here for 3 nights with our 3 young children. The pool was chilly but manageable, the breakfasts were delicious, and the service in the Concierge Lounge was exceptional. We rented two 1-bedroom suites that adjoined. They provided plenty of room, and beautiful views from the 10th floor. Our suite was ready for an update -...

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Helpful?
Thank JKLMNO956
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear JKLMNO956, Thank you for visiting Windsor Court Hotel during your family vacation to New Orleans. I am happy to see you had an enjoyable stay and that our staff provided helpful and friendly service to your family. We are indeed preparing for an update to our room product, however that is no excuse for chipped paint or stained upholstery...

Manhasset
Reviewed 2 weeks ago via mobile

We had a wonderful stay here and highly recommend this hotel. The location was perfect for us as it was just a bit outside the more populated areas but easy to walk to. We walked everywhere and took street cars when we didn't feel like walking or felt the distance was too far. Our room was spacious and we decided...

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Helpful?
1Thank Land2Sea
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear Land2Sea, I appreciate your kudos to our club concierge, Valerie. She adds a special value to the entire club level experience and I am proud to share your comments with her. It is also great to see you enjoyed your accommodation and found our location to be convenient to the many attractions of downtown New Orleans. Thank you for...

Rome, Italy
Reviewed 2 weeks ago

I hate to leave a poor review, but this hotel just did not meet the level of expectation for the rate charged, and it's been bothering me for a few days, so I thought I would post. When you pay $500 to $600 a night you expect attention to detail. I attended a 3-day seminar in the hotel. (I like...

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Helpful?
Thank ExploringFish
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

I am very disappointed to hear of the sub-par level of service from our associates during your stay. Please accept my sincerest apologies for letting you down. I appreciate you sharing your experience so we are able to take advantage of this opportunity to remedy the inconsistencies mentioned.

Atlanta, Georgia
Reviewed 2 weeks ago

This hotel is gorgeous and the service is AMAZING. It is not inexpensive but as another reviewer said, you definitely get what you pay for! From the moment you arrive, you are treated like royalty. We first visited in August. We were offered an upgrade to a premium suite on the club level (I thought it was complementary, but found...

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Helpful?
Thank phw0923
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Congratulations on your daughter's recent wedding and thank you for spending such a special time with us. We love to hear that there were so many high points during your stay. Your kudos for Adam and Madison are most appreciated. They go above and beyond for our guests and I am happy to see they made your experience much more...

Dayton, Ohio
Reviewed 3 weeks ago

We planned the trip well in advance and after numerous recommendations from friends - we booked the Windsor Court Hotel. After traveling all day, we arrived and presented our confirmation number only to be told they had "overbooked" and had no rooms available. They were not at all concerned about this, so I assume this happens quite often. Of course,...

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3Thank Bob B
Wayzata, Minnesota
Reviewed 3 weeks ago

This hotel was fabulous - it had a great location just off Canal Street, and the 2 queen bedroom suite was one of the best hotel rooms we've ever had. They gave us a room on the 18th floor overlooking the river, so the view was amazing and we spent time on the balcony watching the huge ships float past....

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Helpful?
1Thank Laura P
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear Laura P, Thank you for your recent stay with us. It was a pleasure to see that your stay was enjoyable and found our location convenient to the many attractions in the area. I was also happy to read your compliments to our staff and will be proud to share your comments with them. We enjoyed having your family...

Birmingham, AL
Reviewed 3 weeks ago

I wanted to get away for a quick trip with wife as had rough couple of months with work and Birthday was few days away. Opted for a 5 star experience and got it with this hotel. NOLA is a special city for me and this hotel really made it that much nicer. This is a World Class 5 star...

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Helpful?
2Thank YO_Boracho
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear YO_Boracho, Thank you for sharing your experience following your special getaway. I am so happy you had the opportunity to experience the exclusive club level and all of its exquisite offerings. Their dedication to our guests does not go unrecognized and I will be proud to share your comments with them. We strive to provide the best in service...

White Salmon, Washington, United States
Reviewed 4 weeks ago

Great hotel in an old world style; gracious and subdued settings for the common areas and rooms. Efficient and courteous staff, great food. The location, outside of the French Quarter provides a calm island from the bustle, but is only a few minute stroll away and eliminates the traffic issues.

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Helpful?
Thank Juris S
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear Juris S, Thank you for taking the time to share your experience following your recent visit. I am happy to our location provided you with convenience to the French Quarter but also an escape from the heavy traffic of downtown New Orleans. Your review and compliments are greatly appreciated. We look forward to welcoming you back in the near...

Austin, United States
Reviewed 4 weeks ago

We have stayed at many luxury hotels...In NOLA and around the country and abroad. I'd say this is the best you're going to get in NOLA. Everything is clean, quiet, staff is very attentive. The bar has soft live jazz for evenings and during happy hour. Great food and great service for the money. A lot of the luxury hotels...

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Helpful?
Thank Stephanie T
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear Stephanie T, Thank you for taking the time to share your experience following your stay. We strive to provide the best in service and product and I am happy to see we were able to meet your expectations. It was truly a pleasure having you as our guest and look forward to welcoming you back in the near future.

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the Central Business District, just three blocks walking distance of the French Quarter, Mississippi River and Warehouse/Arts District, Windsor Court Hotel is a Forbes Four Star and AAA Four Diamond hotel. This luxury hotel has almost all-suite accommodations; an outdoor heated swimming pool; Club Level accommodations including a private lounge; Boutique Spa; fitness center; two cocktail lounges featuring live music nightly; a salon for traditional Afternoon Tea; and the most premier AAA Four Star and Forbes Four Diamond Restaurant in the city, The Grill Room. ... more   less 

Additional Information about Windsor Court Hotel

Address: 300 Gravier Street, New Orleans, LA 70130-2417
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: €222 - €536 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Windsor Court Hotel 5*
Number of rooms: 316
Reservation Options:
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Also Known As:
Windsor Court New Orleans
Hotel Style:
#1 Spa Hotel in New Orleans
#2 Luxury Hotel in New Orleans
#8 Romantic Hotel in New Orleans
#8 Family Hotel in New Orleans
#9 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Court Hotel staff and other travellers.
21 questions
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22 days ago
vancouver
5 months ago
10 months ago

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Questions? Get answers from Windsor Court Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view (high floor if over the pool area)”
caryn1958, 20 Apr 2017 | Read review
“pick a room on the upper floor”
antigone51, 11 Apr 2017 | Read review
“I always ask for a room facing Tchoupitoulas Street for a great view of the skyline”
  • Brilliant Sunshine During Mardi Gras 2017
NR-Miami, 10 Apr 2017 | Read review
“Rooms at the end of the hall are quiet and peaceful.”
JKLMNO956, 6 Apr 2017 | Read review
“If you can afford it, spring for the premium suite on the club level, with a view of the river!”
phw0923, 3 Apr 2017 | Read review
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