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Sheraton New Orleans Hotel

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Traveller (1186)
Room & Suite (602)
Dining (153)
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Overview
  • Excellent33%
  • Very good40%
  • Average17%
  • Poor7%
  • Terrible3%
Travellers talk about
“canal street”(282 reviews)
“pelican bar”(32 reviews)
“great location”(488 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton New Orleans Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton New Orleans Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (2,605)
There are newer reviews for Sheraton New Orleans Hotel
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2,479 results
Traveller rating
831
951
415
183
99
Traveller type
Time of year
LanguageEnglish
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831
951
415
183
99
Show reviews that mention
All reviewscanal streetpelican bargreat locationfrench quarterclub roomfloor numberlobby barfloor to ceiling windowshigh floorgreat view of the riverlarge hotelmardi grasfew blocksharrah's casinovalet parkingper dayrooms are nice
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11 - 15 of 2,479 reviews
Reviewed 1 week ago

We enjoyed our stay at the Sheraton once we hit a room! Check in was woeful after 30 hours of being awake the last thing you want to hear is that they have no room for you but we will put you in a room...More

Thank avoncarole
Reviewed 1 week ago

Good location on Canal, not too far from the casino and not too far from Bourbon St and the French Quarter. Harrah's gave us the discounted rate and it was a good price until we had to pay for parking. REMEMBER PARKING IS NOT FREE...More

Thank cbrower
Response from TeamMarriott, Manager at Sheraton New Orleans HotelResponded 1 week ago

Dear cbrower, Thank you for the generous rating of the Sheraton New Orleans Hotel. We are pleased to know you had a wonderful stay with us and liked our central location and well-kept facility. I will share your compliments with Harrah, for a job well...More

Reviewed 1 week ago

Large hotel situated between historic Garden District and French Quarter. Valet parking and easy check-in. Lobby is very large with outstanding central lobby bar area. Rooms were good size and very clean. Bed and bedding were good quality. Many rooms have great view of Mississippi...More

Thank mark d
Response from TeamMarriott, Manager at Sheraton New Orleans HotelResponded 6 days ago

Dear Mark d, Thank you for choosing Sheraton New Orleans Hotel and for sharing your review. We are pleased to know you & your wife had a great stay with us and loved our fantastic location, friendly service, and excellent accommodations. It was a pleasure...More

Reviewed 1 week ago via mobile

If you have a business stay to plan, skip this one. The group sales & reservations department and front desk have a definite disconnect going on there. Bad news for business travelers, especially when they get ready to check out and find they've been charged...More

1  Thank MWAinBTR
Response from TeamMarriott, General Manager at Sheraton New Orleans HotelResponded 6 days ago

Dear Guest, We were very disheartened to hear about your experience during your stay with us and that we fell short of providing you with a stress free stay. We are very sorry that you encountered so many difficulties with your reservation and that our...More

Reviewed 1 week ago

This hotel is right next to the French Quarter, so you have the convenience without all the noise. The lobby/atrium area is large and spacious and they have it nicely cooled. We had 90 degree humid weather when we were there and it was great...More

Thank cliffview12
Response from TeamMarriott, Manager at Sheraton New Orleans HotelResponded 1 week ago

Dear cliffview12, Thank you for taking the time to share your review of Sheraton New Orleans Hotel. It is a pleasure to know you had a great stay with us and liked our friendly service, well-maintained facility, and good location. It was a pleasure to...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$145 - US$401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Luxury Hotel in New Orleans
#44 Family Hotel in New Orleans
#48 Business Hotel in New Orleans
#59 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$145 - US$401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Luxury Hotel in New Orleans
#44 Family Hotel in New Orleans
#48 Business Hotel in New Orleans
#59 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1186)
Room & Suite (602)
Dining (153)
Pool & Beach (25)
Amenities (43)
Business Centre & Event Rooms (39)
Family and Play Areas (5)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
FNPinKnox
3 March 2018|
AnswerShow all 7 answers
Response from patwr2244 | Reviewed this property |
Yes fridge and dryer in room
1
Vote
AdamMorgan85
22 January 2018|
Answer
Response from BScopatz | Reviewed this property |
If you google spg member benefits, there's a page with a chart that shows benefits by level you reach...this answer form doesn’t allow us to post links, but it was pretty easy to find. At the base level, you don’t get... More
0
Votes
AdamMorgan85
22 January 2018|
AnswerShow all 7 answers
Response from Ursh22 | Reviewed this property |
Yes, there was free Wi-Fi in my room during my stay
0
Votes
Room Tips
"Higher is better for views"
Read review
"42 floor and up gets you into the complementary club where there is breakfast and a supper snack"
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"Ask for a room overlooking Canal Street."
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"We had 3508 on the 35th floor"
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