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Sheraton New Orleans Hotel

CancelonUS$196*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$210*
US$196*
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US$206*
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Sheraton New Orleans Hotel
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2,151 Reviews from our TripAdvisor Community

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Showing 2,041: English reviews
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Chester, Ohio
Reviewed yesterday NEWvia mobile

I found this hotel to be a disappointment. On the surface everything seemed to be ok, but underneath....not so great. First and foremost our room was dirty. Significantly dirty. When i brought it to the attention of the hotel the adjusted my bill for the trouble ...but I didn't experience the level of customer service I would expect for a...

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Helpful?
Thank ATLBuckeyeGirl
Bangkok, Thailand
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

This by far was one of the most pleasant hotel stays we've shared together and we have stayed in hundreds of hotels in the past 8 years. First, it is centrally located, beautiful and has outstanding customer service. Mimi was exceptional with her professionalism, humor, sense of self and personalism. she went above and beyond to ensure that we had...

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Helpful?
1Thank Robin S
About Hotel's Favourite Review
Sutton Coldfield, United Kingdom
Reviewed yesterday NEW

Spent 3 days in New Orleans prior to picking up a cruise. Lovely hotel in a great position on main Canal St in the French Quarter. Large reception area with central bar/eatery and also an on-site Starbucks. Staff are helpful and polite. Good spacious rooms with comfy soft beds and limited free Wifi options. Convenient for the famous Bourbon Street,...

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Helpful?
Thank elizzi62
Reviewed yesterday NEWvia mobile

Very Beautiful hotel. In a good area, restaurants are nearby and on walkable distances. Great view of the city from our hotel room! Room was very clean. Bed we're comfy. Can't wait to stay here again in the near future.

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Helpful?
Thank Laura L
Reviewed yesterday NEW

Hotel was great and the staff was super friendly. Clean rooms with a great view of the city, definitely ask for an upper level room if possible. The upgraded suite was a bit pricey but the extra space was worth the money.

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Helpful?
Thank traveling_tyler
Darnestown, Maryland
Reviewed 2 days ago NEW

At check-in I was told I had a nice room with a great view of the French Quarter. I didn't really care about the view as I didn't expect to get to spend much time in my room, but imagine my surprise when I look out the window and it not only doesn't face the French Quarter, but it looked...

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Helpful?
Thank StalwartTraveler
SheratonNO, Public Relations Manager at Sheraton New Orleans Hotel, responded to this review

Thank you for your review. We are pleased to hear that you've found the hotel to have improved since your last visit and that you enjoyed our excellent location. We do apologize that the position of your room detracted from our breathtaking views and that your stay was disturbed by noise from the elevator system. We do hope that should...

Nashville, Tennessee
Reviewed 2 days ago NEWvia mobile

Unless you feel the need to be on bourbon street, this hotels location amenities and location are great walking distance to main attractions. We stayed at this hotel after a cruise to enjoy some New Orleans culture. The rooms are well appointed with comfortable bedsheets and pillow top duvet. The room had office and sitting area with a modern look...

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Helpful?
Thank hchoopie
Beijing, China
Reviewed 2 days ago NEW

Nice place located in reach all the excitement of New Orleans... and just far enough away to relax when you want to take a break. I like having breakfast in the mornings, but this hotel's breakfast doesn't come included and was a little too expensive for me. Fortunately, there is a Starbucks located right at the entrance. There is also...

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Thank Naturecures
Reviewed 2 days ago NEW

Ideally located on Canal street - across the street is the French quarter, a few blocks from the RiverWalk and well situated for a couple of streetcar lines. Great service and nice views of the Mississippi. Large clean rooms and friendly and helpful staff.

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Helpful?
Thank Aalap C
Ireland
Reviewed 3 days ago NEW

We arrived the Friday evening of the weekend before Mardi Gras so streets were being closed off and the hotel was limiting access to the hotel to guests only. When we arrived it was busy around the lobby but we were checked in quickly and each issued with a hotel wristband so we could access the building during Mardi Gras....

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Helpful?
Thank cjudge109

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04/06/2017 05/06/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton New Orleans Hotel is on the historic Canal Street streetcar line adjacent to the French Quarter and is ideal for conventions and special events, with over 105,000 sq ft of meeting space including a 28,000 sq ft ballroom. ... more   less 

Additional Information about Sheraton New Orleans Hotel

Address: 500 Canal St, New Orleans, LA 70130-2306
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: €120 - €339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton New Orleans Hotel 4*
Number of rooms: 1110
Reservation Options:
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Also Known As:
Sheraton New Orleans Hotel New Orleans
New Orleans Sheraton
Hotel Style:
#26 Luxury Hotel in New Orleans
#48 Business Hotel in New Orleans
#59 Romantic Hotel in New Orleans
#71 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton New Orleans Hotel staff and other travellers.
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Questions? Get answers from Sheraton New Orleans Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 3313 (and other rooms adjoining the elevator banks)”
StalwartTraveler, 24 May 2017 | Read review
“I had a great view on 29”
Naturecures, 24 May 2017 | Read review
“Ask for the higher floors facing the Mississippi river for some great views”
aalapc2014, 24 May 2017 | Read review
“luxury rooms, nice views”
27maguif, 22 May 2017 | Read review
“Ask for a River View room if you can get it. Great view of the Mississippi River.”
cupertino_flyer, 22 May 2017 | Read review
5 of 5
Cancelon
US$196* /night
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TravelocityUS$206
Booking.comUS$206
HotelQuicklyUS$210
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Prices are for 1 room, 2 adults
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