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New Orleans Marriott

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3,299 Reviews from our TripAdvisor Community

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Showing 3,181: English reviews
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Zachary, Louisiana
Reviewed yesterday NEWvia mobile

Found a rate last minute rate for the Marriott in Canal and headed down. Perfect CBD location and easy walking for food & fun. DS had business in the city and knew where we could park so we did not valet our vehicle. Wine and crab dip in the lounge was a great start. Our king room had a city...

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Helpful?
Thank Sally S
ohio
Reviewed yesterday NEW

I am in hotels a couple of times a month. I checked in after 11PM and when I opened the door and found a corner suite I decided I wanted to live here. Great view of river and of the city. I found the room to be very quiet from noise inside the hotel...noise outside is what it is in...

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Helpful?
Thank Gail W
New York, NY
Reviewed 2 days ago NEW

I stayed at this hotel in early April during the French Quarter music festival. The room itself was generally fine, and the staff was very friendly But I was on the 15th floor, right by the elevator, and to use the elevators, you enter your destination floor on a keypad outside the elevator bank, which then assigns you an elevator...

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Helpful?
Thank profc
Management response:

Dear profc, Thank you for taking the time to share your recent experience at the New Orleans Marriott with us.Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for...

Longmont, Colorado
Reviewed 3 days ago NEWvia mobile

Our family of 4 stayed at the New Orleans Marriott and had a wonderful experience! Our room was spacious and comfortable. I am a platinum member and had access to the m club.... a 24 hour a day concierge lounge. The breakfast in the lounge was great and the club members go to the normal breakfast buffet breakfast bar and...

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Helpful?
Thank Ben G
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for your loyalty and wonderful review, Ben. We're so glad you and your family enjoyed our convenient location, spacious accommodations, and Concierge Lounge benefits. We hope to welcome you to New Orleans again very soon!

Jacksonville, Florida
Reviewed 3 days ago NEW

Have stayed here a couple of times and have rebooked for future visits but my most recent visit (mid April) was lacking something. I stayed in a king size room with Mclub acess. Mclub is great, service is terrific. Overall staff overall very friendly, though housekeeping person left trash and dirty glasses in room one day-felt like she was punishing...

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Helpful?
Thank betty364
Management response:

Dear betty364, Thank you for taking the time to share feedback in regards to your recent stay at the New Orleans Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the challenges you had with your room...

Meadville, Pennsylvania, United States
Reviewed 3 days ago NEW

There are a lot of comments on here concerning the elevator system. Which we found quite efficient. And had no problems with at all. Housekeeping Services were excellent. This staff was outstanding at all levels. I did pay for us to have the M Club as part of our stay. Being that I am recovering from Cancer it was the...

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Helpful?
Thank Bob L
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for taking the time to share your wonderful experience with us. We're glad to hear you found our elevator system efficient and enjoyed our restaurant and the service our staff provided. We're sorry to hear about the coffee service and we do appreciate your feedback regarding bottled water. We hope we have the opportunity to welcome you back...

socal
Reviewed 4 days ago NEW

I recently stayed as I mostly do at another Marriott in New Orleans, This hotels food was better than some of the local very well known establishments, and I am pretty picky! I had one hiccup of my room key not working and Brittney went way way out of her way to make it up to us. I didn't get...

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Helpful?
Thank lilyarag
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for your generous review! We're happy to hear you enjoyed your dining experience and our convenient location. We hope to welcome you again in the future for another brilliant stay.

Reviewed 6 days ago NEWvia mobile

The hotel was clean, efficient and updated. The staff was courteous and helpful. The restaurant was good, and the meeting facilities were very convenient. The location was conveniently located to restaurants and attractions.!

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Helpful?
Thank Christine F
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

We love hearing from our guests and your review is no exception. Thank you for letting us know how much you loved our helpful staff, delicious dining and convenient meeting space. We hope to welcome you back very soon!

United States
Reviewed 1 week ago NEW

Hotels is within walking distance of the French Quarter and the riverfront. Very easy to find your way around town using the Marriott sign on the top of the hotel as your touchstone. We were placed on the 11th floor. OK views. Bed was super comfy, had great nights sleep. The M Club lounge was clean, open 24 hrs and...

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Helpful?
Thank Jennifer K
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for your review! We're so glad you found our Canal Street home the perfect hub for your New Orleans explorations. From our service to our M Club Lounge, it sounds like you truly enjoyed your stay. We hope to welcome you back soon!

Washington DC
Reviewed 1 week ago

Stayed at this Marriott for a professional conference. My two biggest gripes: 1) the lobby area was terribly dim, and 2) the elevators. The elevators were operating on some new system where you put in your floor number and you are assigned an elevator. A staff member had to stand there and explain this to people and punch in numbers...

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Helpful?
Thank dsholt
Management response:

Dear dsholt, Thank you for taking the time to share feedback in regards to your recent stay at the New Orleans Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the elevator issues as well as the...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Indulge in spacious style and modern convenience at the New Orleans Marriott. Located within the heart of the French Quarter, our New Orleans hotel offers a range of premium amenities that will make you feel at home. Choose from 1,333 rooms and suites, each appointed with chic furnishings and thoughtful extras like high-speed WiFi and flat-panel TVs, or upgrade to a MClub Level room, and take advantage of exclusive access to the MClub Lounge. Experience innovative dining at 5 Fifty 5, our French Quarter hotel's restaurant, or order a delicious meal from the comfort of your room or suite. Planning a meeting or social event? Explore our 80,000 square feet of sophisticated event space, and let our dedicated planning team help you organize every detail, saving you time and stress. And of course, no visit to the city would be complete without taking time to experience Bourbon Street and the rest of the French Quarter - all located near our hotel. ... more   less 

Additional Information about New Orleans Marriott

Address: 555 Canal Street, New Orleans, LA 70130-2349
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: €159 - €373 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — New Orleans Marriott 3.5*
Number of rooms: 1333
Reservation Options:
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Also Known As:
New Orleans Marriott Hotel New Orleans
Marriott New Orleans
Hotel Style:
#47 Family Hotel in New Orleans
#58 Business Hotel in New Orleans
#69 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from New Orleans Marriott staff and other travellers.
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Questions? Get answers from New Orleans Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms near the elevator”
profc, 22 Apr 2017 | Read review
“M Club if fully operational”
BobL175, 21 Apr 2017 | Read review
“Higher floors have the best views.”
jenniferkF6174GP, 17 Apr 2017 | Read review
“Be sure to be away from elevators due to potential for noise”
Kmurph62, 16 Apr 2017 | Read review
“Loooks like all rooms have a good view. Stay away from the beeping elevator if you can.”
491russellp, 14 Apr 2017 | Read review
5 of 5