Bourbon Orleans Hotel
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Bourbon Orleans Hotel

not very good pic but the loft unit is great, highly recommend
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Panorama at the Bourbon Orleans Hotel
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Bourbon Orleans Hotel
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About

4.5
#31 of 173 hotels in New Orleans
4.9 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Discover a spirited hotel nestled in the heart of the French Quarter. The Bourbon Orleans Hotel features French styling reminiscent of the early 1800s. It's central New Orleans location, just steps away from the famed St. Louis Cathedral, means you're never far from the best the city has to offer, from upscale shopping on Royal Street, to the local artists and performers of Jackson Square, restaurants, galleries and nightlife in between.
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Property amenities
Valet parking
Free internet
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Evening entertainment
Walking tours
Taxi service
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Vending machine
Nightclub / DJ
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
On-demand films
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Classic
Value
Languages Spoken
English
Hotel links
Special Price:Book Early & Save Up To 21%

Location

717 Orleans St., New Orleans, LA 70116-3189
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Louis Armstrong Intl Airport
19.3 km
See all flights
4.5
4.5 of 5 bubbles9,318 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in the French Quarter, the Bourbon Orleans Hotel delights many guests with its vibrant atmosphere, complete with live music and elegant decor. The prime location earns high marks, though it's a double-edged sword as some visitors report noise disturbances. While the staff's friendliness stands out, opinions on value and cleanliness vary, with several travelers mentioning high prices and inconsistent upkeep. Amenities such as the courtyard and pool are highlights, yet some suggest the rooms could benefit from modern upgrades and better soundproofing.
Location
Central
Atmosphere
Lively
Rooms
Mixed
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Satisfactory

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9,318Reviews139Q+A100Room tips
Traveller rating
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Detailed Reviews
Nicole B wrote a review Jan 2024
Homer, United States
Hotel's Favourite
5.0 of 5 bubbles
Bourbon Orleans Hotel is a great location if you want to walk to Jackson Square and festive streets surronding. We did not get in a car during our weekend getaway. The lounge had good music too if we just wanted to stay at the hotel and relax.
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Review collected in partnership with this hotel
Date of stay: January 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kenneth Vogt, Guest Services / Front Office at Bourbon Orleans Hotel
Responded 16 Jan 2024
Thank you for taking the time and sharing your review of the Bourbon Orleans. We certainly appreciate you giving us the opportunity to serve you during your memorable trip to New Orleans. The Bourbon Orleans associates are always eager to serve and provide elevated experiences. We are also happy that you appreciated your time here and took advantage of the location and amenities. Please let us know if there is anything we may assist with in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JoEllen W wrote a review Mar 2022
Rehoboth Beach, Delaware
4.0 of 5 bubbles
I have stayed at this hotel several times over the years, both on and off carnival times. I have learned that the hotel has changed ownership and some of the changes in my opinion have resulted in a loss of the southern charm this hotel was so well known for. First of all, be prepared to travel several blocks in the morning to get coffee. The complimentary coffee service that used to be available in the beautifully appointed lobby is gone. The rooms have little coffee makers, but if you need real coffee in the morning, prepare.
The welcome drink that is advertised is also no longer available. Having said that, I must rave about the bar staff; the most professionally crafted cocktails I have ever had.
You must bag your own trash, and ask at the desk for extra towels, toilet paper, etc. because no one will visit your room for cleaning. An ice machine is located on each floor, and there is complimentary water in the room, along with a very small mini fridge.
The bright star of the hotel is front desk staff, Latrease. She has always been there whenever we have visited the BO and honestly, she is one of the main reasons that we have not given up on this beautiful, grand hotel. She is always pleasant, informative and was there when the hotel was in its former glory, so she still maintains that graciousness.
We had breakfast in the newly renovated Roux and we must also mention our server, Pam, who was also quite hospitable, friendly and helpful with some great inside tips when we told her our day's plans.
You can't beat the location and if you have never enjoyed real southern hospitality and are used to cleaning up after yourself, you won't find a better place to stay in the Quarter.
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Date of stay: March 2022
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Marie Hall, Marketing at Bourbon Orleans Hotel
Responded 19 Apr 2022
Thank you Magnolia57 for your review of our hotel. True Southern Hospitality is what we put into all we do, so we appreciate the kind words about Pam and Latrese, they truly are gems! The cocktails and professionals at Bourbon O are top shelf. Cheers to enjoying a hand crafted, well made cocktail. We realize we may have fallen short of your expectations in some areas due to our staffing levels,and we are working diligently to build our team to pre-covid levels. We hope we will see you again in New Orleans very soon! Our very best to you, Jamie Marie Hall Director Of Marketing Bourbon Orleans
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Lex wrote a review Feb 2020
5.0 of 5 bubbles
Perhaps this is because I live in California and haven’t traveled this far south ever, but the hospitality at Bourbon Orleans Hotel, and every place we visited near this hotel had the most helpful and kind staff. Checking in and out of this hotel was effortless and pleasant all thanks to the lovely staff, namely our shuttle driver, Shawn P., who was kind enough to take us to the airport for a fair price. I would highly recommend. The breakfast buffet was absolutely delicious and worth it for only $20 per person including bottomless mimosas!
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Floors 4&6 are said to be haunted if you’re into that sort of thing !
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vincent L wrote a review Jan 2020
3.0 of 5 bubbles
The staff was excellent and the rooms were great. My main concern was that given its location adjacent to Bourbon Street, and the jazz bar located within the hotel, it is very loud until midnight every night. It's challenging if you are there for business and need to go to bed early. Also, if you are there for business, the catering offers a lot of plastic bottles (water, juice) or even beer bottles for social hours, but there is no recycling available; everything goes to trash. I would recommend asking for pitchers and glassware if you are organizing.
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Review collected in partnership with this hotel
Date of stay: January 2020
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dale L wrote a review Jan 2020
Stow, Ohio
5.0 of 5 bubbles
This was our third stay at the Bourbon Orleans. We keep coming back because the location is amazing (2 blocks from Jackson Square), the hotel bar has consistently good bands (and drinks), the staff is always friendly and helpful, there are great restaurants and entertainment within a few blocks and they have a nice pool/courtyard area that is usually peaceful even though you are next to Bourbon Street. When you book you can choose an outside room on Bourbon (pretty loud, but fun if that's what you want) or an outside room on the other three sides (quieter) or an inside room facing the courtyard which isn't much of a view, but much quieter. The hotel is older, but they keep it up pretty well. All of the above is why the Bourbon Orleans is our favorite hotel in NOLA.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cfineran wrote a review Jan 2020
Denver, Colorado
5.0 of 5 bubbles
I am an ancestral New Orleanian and staying at the Bourbon Orleans is kind of coming home. It is right in the heart of the Quarter, borders on Bourbon Street which is great if that's where you want to spend your time, but for me, even better, it is behind St. Louis Cathedral at Royal Street. You can walk everywhere in the Quarter and beyond, stroll over for coffee, enjoy the great food and shopping.
The easy going friendly local staff make sure you have everything you need. I travel alone and safety is always important. I felt safe. Easy to visit the bar with good music and beverages, enjoy breakfast Le Roux, have a nice swim on the real patio pool area. It was quiet. Not fake. Real. My room was generous, quiet and I liked looking out the windows. I locked my self out by going out the patio door and had a lesson and stories from Mike the engineer when he helped me back in.
There's coffee available in the casually elegant lobby and laughter and easy conversation is available.

Mr Oswald greeted me when I arrived and always said hello as I came and went...the front staff loaned me scissors and needles to fix my Mardi Gras parade costume.

There be newer, fancier places to stay, but I love the feeling of being welcomed home and looked after well. Look for special rates, get used to being treated like you belong there. I felt like part of the weddings that were happening, there were interesting people to visit with just hanging out. Yes. It felt a lot like coming home, down to earth, welcoming and just right!

My favorite thing was the iHome bluetooth radio/speaker...I could listen to my own classical music on my phone. And I liked the shower arrangement, the handle on the opposite wall, for better control of the water.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Away from Bourbon street! Ask for quiet room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bobbi25 wrote a review Mar 2020
Cork, Ireland
4.0 of 5 bubbles
The hotel is situated close to everything and within walking distance in the French quarter. Lovely rooms really well kept, the cleaning staff were excellent, as was the Concierge Staff on reception and in the restaurant seemed very disinterested perhaps as it was at the end of Mardi Gras they were "tired". I would certainly recommend staying here for its location and facilities but perhaps it would be better to eat at one of the many fabulous restaurants nearby.
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Review collected in partnership with this hotel
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harleynut wrote a review Mar 2020
Lake Macquarie, Australia
2.0 of 5 bubbles
Booked this hotel for a 2 night stay as a treat on our road trip from Dallas to South Carolina.
Arrived and a valet/bellhop assists with our bags on a luggage trolley. Ohh, that’s nice!
Drops one suitcase on the sidewalk, oh well it happens.
Book in, no bellhop- he’d done a runner. So the wide and I cram into the little lift with the trolley and get it to our room, then I run the trolley back to the lobby.
Not a great start, but hey things happen.
Next morning, we can’t get out the front door and are directed to depart by the rear entrance past a “SWAT” team. The back and front streets are basically closed, with a fleet of trucks, cables, cranes, etc.
Oh giddy, they’re doing a movie shoot at the hotel.
We get out of that madness and return later. Nope, front access is still a no go.
We go out for the evening negotiating fleets of trucks and associated mess.
The 2nd morning we’re checking out. Oh great, we’re still negotiating a Frikkin’ sh**fight of a mess!
Give the desk our valet ticket and “Give it to the boys out front or out back”, says the receptionist. Thanks.
Go out front? Nope. Street is STILL a huge mess.
Go out back? The same. No valets just a mess of trucks and wires.
Go back to receptionist and they ask if they can help me. Hahahaha!!!
Hey, don’t put yourself out, you’ve already got or money!
I ask if it’s not too much trouble IF she could call the valet.
She calls and is told our car will be ready in 40 minutes.
Right now I’m sitting in the foyer having a huge WTF moment trying to figure out:
Why am I waiting 40 minutes for my car when you could shoot a machine gun off in this place and only hit a half asleep receptionist?
Why did the hotel not NOTIFY US that our 2night stay at an “expensive, lovely hotel” was going to be like 2 nights at a construction site??? We would have spent our money elsewhere, that’s why!!!
Why did we rate our money on a hotel who doesn’t give a rats about their patrons.
Oh and hey housekeeping, fix the in-room coffee machine that was missing parts for our stay. Plus can you please clean previous patrons left behind junk out of drawers? Hang on, don’t bother we did it for you.
Am I pi**ed off? You better believe it!
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
denikat92 wrote a review Jan 2020
Chicago, Illinois
5.0 of 5 bubbles
I went down to New Orleans for my wedding and my stay here was amazing. Monique was so helpful to me the entire time I stayed. The housekeeping staff left a very personalize message with encouraging words for our wedding. When I originally arrived my suite was a little noisy from being so close to bourbon but they moved me with no problem. They were so understanding and kind. I love this hotel. It's really beautiful and the staff was awesome!
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Review collected in partnership with this hotel
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HeidiHonigmelone wrote a review Sept 2022
Los Angeles, California
5.0 of 5 bubbles
We had a 4-night stay at the Bourbon Orleans hotel at one of their Grande 2 Queen rooms. This room type is perfect with 2 sinks, a couch, and generous space to fit a family of 4. Our room was facing the pool area and it was quiet even on the busy weekend nights. We had our room on a higher floor and didn't have any issues with the elevator wait time. We like the location of the hotel and how most places we wanted to visit is only within 1 mile radius by foot. There is a Rouses market around the corner where we can get water, food, snacks, even fresh veggies etc at reasonable price. The only cons we have during this trip is how it takes sometime to get hot water to shower. Considering that this hotel is a 200 years old building, the hot water issues is really a minor inconvenience compared to everything else that this hotel has to offer. We highly recommend this hotel for a family stay in New Orleans.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ken Trumbull, General Manager at Bourbon Orleans Hotel
Responded 30 Sept 2022
HeidiHonigmelone, Thank you for taking the time to leave such an amazing 5 bubble review. I am so happy you enjoyed our wonderfully located hotel in the heart of the French Quarter. I will be sue to pass on your kind words to our staff. We look forward to hosting your family again in the future here at Bourbon Orleans Hotel.
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Answer from Justin N
1 helpful vote
We use small pouches for coffee but they are not Keurig compatible.
Answer from Justin N
1 helpful vote
We recently renovated our historic ballroom balcony to ensure its protection and safety. During this renovation most of the front of the exterior of the hotel was not safe for use. This project has been completed.
Answer from crackjack246
Cookeville, Tennessee49 contributions8 helpful votes
I would guess that they would work with you unless it was during Mardi Gras ha We had a great stay, and it was in a great location, still in the action spot, but not as loud.
Malibu Welch asked a question Jun 2022
Alexandria, Louisiana
How much is the deposit/incidentals per night?
Answer from Jamie Marie H
Will you kindly reach out to use directly jamiemarie.hall@bourbonorleans. thank you!
Roger A wrote a tip 19 Jul
2 contributions
5.0 of 5 bubbles
"Just stay at this wonderful hotel and enjoy the exceptionally wonderful employees."
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lauraece wrote a tip Jun 2024
Grass Valley, California4 contributions10 helpful votes
5.0 of 5 bubbles
"You’re in the French Quarter. . . Expect to hear music into the night. "
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VikkiLuLu wrote a tip Jun 2024
Newcastle upon Tyne, United Kingdom42 contributions41 helpful votes
5.0 of 5 bubbles
"Swim in the pool, have the waffles and chicken for breakfast, learn about the interesting history of the hotel . . . "
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Alexia And David wrote a tip May 2024
17 contributions
5.0 of 5 bubbles
"If you're looking to do some trips, talk to Roy the concierge"
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Ericka S wrote a tip Mar 2024
Jersey City, New Jersey2 contributions
5.0 of 5 bubbles
"It is right in the quarter so things can get loud, bring ear plugs, but otherwise things are great!"
Read full review
Not the right property for you?
There are more places to choose from in the New Orleans area.
PRICE RANGE
€129 - €225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel bourbon orleans, wndham new orleans
LOCATION
United StatesLouisianaNew OrleansFrench Quarter
NUMBER OF ROOMS
218
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BOURBON ORLEANS HOTEL - Now €114 (Was €̶1̶5̶6̶) - UPDATED 2024 Reviews & Price Comparison (New Orleans, LA) - Tripadvisor

Frequently Asked Questions about Bourbon Orleans Hotel
Which popular attractions are close to Bourbon Orleans Hotel?
Nearby attractions include Jackson Square (0.2 km), Gray Line (0.4 km), and Doctor Gumbo Tours (0.3 km).
What are some of the property amenities at Bourbon Orleans Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Bourbon Orleans Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Bourbon Orleans Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Bourbon Orleans Hotel?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Bourbon Orleans Hotel?
Conveniently located restaurants include Oceana, Laura's Candies, and Orleans Grapevine Wine Bar and Bistro.
Are there opportunities to exercise at Bourbon Orleans Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Bourbon Orleans Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Bourbon Orleans Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Bourbon Orleans Hotel?
Many travellers enjoy visiting Longue Vue House and Gardens (6.0 km), Hermann-Grima House (0.3 km), and Historic BK House & Gardens (0.4 km).
Does Bourbon Orleans Hotel have any great views?
Yes, guests often enjoy the city view available here.
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