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Bienville House

1,624 reviews
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Traveller (383)
Room & Suite (312)
Pool & Beach (45)
Overview
  • Excellent50%
  • Very good30%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“fire station”(63 reviews)
“miss cynthia”(16 reviews)
“sun deck”(35 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
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Reviews (1,624)Write a Review
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770
469
168
73
67
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All reviewsfire stationmiss cynthiasun deckfrench quartercontinental breakfastjackson squarehouse of bluesdecatur streetboutique hotelfour poster bedsister hotelyogurtperfect locationwithin walking distancefront desk staffsmall hotelsmall pool
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391 - 395 of 1,547 reviews
Reviewed 7 March 2016

Review collected in partnership with Amoma.com
Thank Robert T
Response from BienvilleHouseHotel, Guest Relations Manager at Bienville HouseResponded 9 March 2016

More

Reviewed 3 March 2016

Great little boutique hotel, tastefully furnished; warm, friendly, helpful staff (especially Ahn in breakfast room); wonderful location within walking distance to most attractions. Only 2 complaints: 1) so many "additional taxes & charges" not included in posted room rates and 2) need newer, firmer mattresses...More

1  Thank Donna E
Response from BienvilleHouseHotel, Guest Relations Manager at Bienville HouseResponded 7 March 2016

Donna, thank you so much for your great review! We passed along all of your comments to our management team for review. We appreciate your feedback! Hope to see you again soon!

Reviewed 2 March 2016 via mobile

My husband and I love this hotel! It is in the PERFECT location! Close to EVERYTHING!! However, it's just far enough from Bourbon (a few blocks) to get out of the hustle & bustle when needed. The accommodations were great! Old French style decor but...More

Thank jlp529
Response from BienvilleHouseHotel, Guest Relations Manager at Bienville HouseResponded 7 March 2016

We are so pleased that you and your husband found Bienville House to be so quaint, fabulous, and in the perfect location. We certainly agree! We can't wait to have you back for another visit to NOLA!

Reviewed 2 March 2016 via mobile

Located only a couple of blocks from the Bourbon street experience in the French Quarter of New Orleans. Once you enter the indoor drive a valet parks your vehicle and then it's pretty much inaccessible. We're told that it would take about 1/2 hr or...More

Thank Mary W
Response from BienvilleHouseHotel, Guest Relations Manager at Bienville HouseResponded 7 March 2016

Mary, thank you so much for your comments about the luxury service you received at Bienville House. We aim to provide each guest with the same luxurious experience you described. We are so glad that you enjoyed our great location to explore the beautiful French...More

Reviewed 2 March 2016

we booked this boutique hotel on bookings.com and were treated to the worst room available with no option for an upgrade nor could we opt out with out a penalty from booking.com. Small room with no WINDOWS. the hallway floors were fun and pliable.More

Review collected in partnership with this hotel
Thank Dale G
Response from BienvilleHouseHotel, Guest Relations Manager at Bienville HouseResponded 7 March 2016

Dale, thank you for taking the time to comment regarding your recent visit to New Orleans and Bienville House. We are truly sorry that you did not receive the kind of service we are capable of providing and which you deserve. Your comments have been...More

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17778798081310
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$164 - US$423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in New Orleans
#35 Business Hotel in New Orleans
#55 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$164 - US$423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in New Orleans
#35 Business Hotel in New Orleans
#55 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms
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Traveller (383)
Room & Suite (312)
Pool & Beach (45)
Dining (8)
Hotel & Grounds (276)
Bathroom (14)
Business Centre & Event Rooms (3)
Nearby
French Quarter
A small and teeming network of laissez-faire living
lounged out on the balmy banks of the Mighty
Mississippi, the French Quarter has long been a port
of call for folks in search of a good time and a great
story. Perpetually inebriated Bourbon Street runs
across its midriff like a strand of cheap ribbon tied
around an otherwise rather pretty and impressively
well-kept vintage dress. Throughout the rest of the
...More
Questions & Answers
Ask a question
tealchristine2712
13 April 2017|
AnswerShow all 9 answers
Response from jhstremski | Reviewed this property |
We didn't use the sun deck option. Our room was a double with a courtyard view and it was wonderful. We'll probably use a suite option on our next trip because we plan to stay longer. Sorry I couldn't be more helpful.
1
Vote
Rochelle G
12 March 2017|
AnswerShow all 4 answers
Response from mstravel500 | Reviewed this property |
We did not have a fridge. I would ask if one was available.
0
Votes
Rochelle G
12 March 2017|
AnswerShow all 7 answers
Response from mcdonaldkm | Reviewed this property |
Sorry - just saw this!! no there was not....
0
Votes
Room Tips
"Get the room above the front entrance...plenty of traffic below and continuous excitement"
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"Standard rooms do not have a window, we had a deluxe room as we wanted a window"
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"Higher rooms are better and those on Decatur Street will be quieter. New Orleans is a noisy town."
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"get a room with a balcony - don't get one that doesn't have windows be sure to check before booking."
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