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    The Pontchartrain Hotel

    652 reviews
    #2 of 169 Hotels in New Orleans
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    2031 Saint Charles Ave, New Orleans, LA 70130-7101
    +1 855-746-8432
    Hotel website
    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    US$221
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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    Traveller (255)
    Room & Suite (127)
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    Overview
    4.5 652 reviews
    • Excellent77%
    • Very good16%
    • Average4%
    • Poor1%
    • Terrible2%
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    2031 Saint Charles Ave, New Orleans, LA 70130-7101 See on map
    AMENITIES
    Free Wifi
    Breakfast Available
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    3.5 Star accommodation
    All hotel details
    Additional information
    Hotel website
    Offers from The Pontchartrain Hotel
    Offers & Announcements: Complimentary Parking
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    Rooms
    4 Nov5 Nov
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    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (652)
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    Show reviews that mention
    All reviews hot tin rooftop bar garden district mile high pie tennessee williams le labo family suite streetcar named desire magazine street french quarter streetcar stop charles avenue lafayette cemetery the penthouse historic hotel easy access wedding weekend
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    1 - 5 of 645 reviews
    Reviewed 5 days ago via mobile
    Garden District Gem

    Had a wonderful time at the Big Easy. NOLA has so many things to offer I wish we had more time to do them all. But at the end of all the craziness and fabulousness the city has to offer, we always look forward heading...More

    Thank Joseph B
    Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 3 days ago

    Dear Joseph B, Thank you for the great review! We hope to welcome you back soon! All the Best, Cody Bertone General Manager

    Hotel's Favourite
    Reviewed 20 July 2018
    No Better Staff In New Orleans!

    Just returned from a two night trip taken primarily to enjoy the restaurants of New Orleans. This remodeled hotel was the perfect choice. The location in the Garden District is ideal; out of the craziness of the Quarter but close enough to there and the...More

    2  Thank HonchoTyler
    Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 23 July 2018

    Dear HonchoTyler, Thank you for the great review! We hope to welcome you back soon! All the Best, Cody Bertone General Manager

    Reviewed 1 week ago via mobile
    Beware the Melpomene Suite

    Just returned from a 3-night stay in New Orleans. This was a special trip with my husband and his elderly parents. We travel to New Orleans often, our daughter lives close to the Garden District. We chose the Pontchartrain Hotel because of its great location...More

    2  Thank damdahl2058
    Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 3 days ago

    Dear damdahl2058, Thank you for the feedback, We appreciate you sharing your experience. Cody Bertone General Manager

    Reviewed 1 week ago via mobile
    What Happened?

    This review is difficult to write because of the nostalgia I feel towards the Pontchartrain. I stayed in 1994 and, sadly, it is not the same. I booked the Euterpe Double Deluxe room many months in advance as the recommended wedding guest hotel. Our “special...More

    1  Thank Chickelbuck
    Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 3 days ago

    Dear Chickelbuck, Thank you for the feedback. I am sorry you did not like the restored look and feel of the Pontchartrain Hotel. We have tried to capture the charm and feel of the historic circa-1927, 14-story architectural gem. All the Best, Cody Bertone General...More

    Reviewed 1 week ago
    Southern Hospitality at its Finest

    My wife and I and some friends stayed in the Pontchartrain Hotel recently and could not have been more pleased. This beautifully restored building, lively bars, and inviting staff were a great choice. One person stood out for his warmth, great attitude and helpfulness. Jerry...More

    Thank JimG2498
    Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 3 days ago

    Dear JimG2498, Thank you for the great review! We hope to welcome you back soon! All the Best, Cody Bertone General Manager

    View more reviews
    123456…129
    About
    Description
    Sitting directly on the historic St. Charles Avenue streetcar line in New Orleans, The Pontchartrain Hotel offers a variety of spacious suites to accommodate your every need. Hotel amenities include complimentary …More Wi-Fi, $30 Valet Parking, en suite bathroom includes Le Labo products, hair dryer and bathrobe. Room includes mini-bar with local favorites, alarm clock and in-room safe. Enjoy the famous Bayou Bar and the Hot Tin Roof top Bar! Less
    Hotel class
    Contact Information
    +1 855-746-8432Call
    Hotel website
    Hotel Amenities
    HOTEL FEATURES
    Free High Speed Internet (WiFi)
    Restaurant
    Bar/Lounge
    Room Service
    Banquet Room
    Breakfast Available
    Concierge
    Dry Cleaning
    Laundry Service
    Multilingual Staff
    Non-Smoking Hotel
    Pets Allowed ( Dog / Pet Friendly )
    Wheelchair Access
    Pool
    Beachfront
    Free Parking
    Spa
    Breakfast included
    Fitness Centre with Gym / Workout Room
    Awards & Recognition
    Certificate of Excellence
    Certificate of Excellence
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
    Hotel class
    Awards & Recognition
    Certificate of Excellence
    Certificate of Excellence
    Contact Information
    +1 855-746-8432Call
    Hotel website
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
    Number of rooms
    106
    Price range
    US$154 - US$559 (Based on Average Rates for a Standard Room)
    Location
    United States > Louisiana > New Orleans
    Hotel class
    Awards & Recognition
    Certificate of Excellence
    Certificate of Excellence
    Contact Information
    +1 855-746-8432Call
    Hotel website
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
    Number of rooms
    106
    Price range
    US$154 - US$559 (Based on Average Rates for a Standard Room)
    Location
    United States > Louisiana > New Orleans
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    Photos
     All photos (490)490
    Full view
    Traveller (255)
    Room & Suite (127)
    Dining (65)
    Nearby
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    Questions & Answers
    Ask a question
    See all 22 questions
    Tiffany S
    2 September 2018|
    AnswerShow all 4 answers
    Response from Gary B | Reviewed this property |
    To my recollection, no. There is a nice coffee shop/ restaurant in the lobby though.
    0
    Votes
    22kdka
    20 August 2018|
    AnswerShow all 4 answers
    Response from pgenco | Reviewed this property |
    Yes. There is a coffee shop in the Lobby
    1
    Vote
    Erica H
    17 June 2018|
    AnswerShow all 4 answers
    Response from izolo | Reviewed this property |
    I believe about 10-15 mins. I remember seeing it on the street car.
    1
    Vote
    123456…8
    Room Tips
    "The higher rooms have more light, and some windows on two side. I like 1107."
    AVMathias
    3 weeks ago
    Read review
    "The higher the better. Trolley car noise barely.."
    BROSTO
    5 weeks ago
    Read review
    "For a great view of the city...choose a room on the 8th floor or above!"
    robertmW13OJ
    8 Sep 2018
    Read review
    "The front side of the hotel is loud. If you are a light sleeper, get a room on the back side or purchase..."
    572dougr
    3 Sep 2018
    Read review
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