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4/2/2018 5/2/2018
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    The Pontchartrain Hotel

    2031 Saint Charles Ave, New Orleans, LA 70130-7101
    +1 844-307-6652
    Hotel website
    Lowest prices for your stay
    4/2/2018 5/2/2018
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    Traveller (164)
    Room & Suite (81)
    Dining (33)
    • Excellent77%
    • Very good17%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “hot tin” (55 reviews)
    “rooftop bar” (69 reviews)
    “garden district” (110 reviews)
    Free Wifi
    Breakfast Available
    Non-Smoking Hotel
    Room Service
    Rooftop Bar
    Pets Allowed
    Wheelchair Access
    Banquet Room
    Dry Cleaning
    Rooftop Terrace
    3.5 Star Hotel
    All hotel details
    Offers from The Pontchartrain Hotel
    Offers & Announcements: Complimentary Parking
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (432)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 427 reviews

    Reviewed yesterday

    We checked in on Jan 18th but after one night, we checked out due to no water issues in the hotel. This problem was explained to us before we checked in and was told it was area wide and effected all in the area. Thinking...More

    Thank Gaetano I
    Hotel's Favourite
    Reviewed 5 September 2017

    Absolutely love this hotel! Jerry at the front desk and every staff member we encountered were friendly and absolutely incredible. The hotel is in a beautiful neighborhood within walking distance to many shops and restaurants and a quick and convenient trolley ride to the French...More

    2  Thank kathrynt452
    Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 12 September 2017

    Dear kathryn452, Thank you for the great review! I will let Jerry know he provided great service! Thank you for letting me know about your Pontchartrain experience! All the best, Cody Bertone General Manager

    Reviewed yesterday via mobile

    I disembarked from my cruise early on Sunday am and went directly to the hotel, not expecting that my room would be available. Was directed to the comfortable lobby. My order for a Brandy Milk Punch was accommodated as routine. My niece joined me for...More

    Thank whmurray
    Reviewed 2 days ago

    We were treated incredibly well by every employee we encountered. Celebrating a birthday, the staff bent over backwards to make us feel special. The Hot Tin Bar has an incredible view and a spirited vibe...a great place to hang out in the evening. Conveniently located...More

    Thank daytripperKatyTexas
    Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded yesterday

    Dear daytripperKatyTexas, Thank you for the great review! I am happy to read you enjoyed your birthday celebration. I hope that you will choose the Pontchartrain Hotel if travel brings you back to New Orleans. All the Best, Cody Bertone General Manager

    Reviewed 5 days ago via mobile

    Love the quiet garden district location on the trolley route. Love the charm of the lobby. Rooms are decorated with very high end custom fabrics. Cute vintage art pieces on the walls. Beds and pillows very comfy. Loved the roof top bar Hot Tin. Gorgeous...More

    Thank aimbame79
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Breakfast Available
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$109 - US$466 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 106
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Travelocity, Orbitz, getaroom.com, HotelPower, Agoda, Cancelon and HotelQuickly so you can book your The Pontchartrain Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • New Orleans
    Add Photo Photos
    Traveller (164)
    Room & Suite (81)
    Dining (33)
    Hotel & Grounds (194)
    Bathroom (15)
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    Ask a question
    Questions & Answers
    22 January 2018|
    AnswerShow all 2 answers
    Response from bzfreed | Reviewed this property |
    No, this hotel does not have a pool; the roof-top area is a bar/lounge that is open-air & has a fantastic view of the city; I loved staying @ this hotel & hope you do too!
    11 January 2018|
    AnswerShow all 5 answers
    Response from Marjorie F | Reviewed this property |
    I don't know, I took an uber.
    21 December 2017|
    AnswerShow all 2 answers
    Response from ehdailey | Reviewed this property |
    No gym but they do offer passes to the St. Charles gym down the street. I walked or ran pretty much every day and it's a 30 minute walk to the Quarter so you could skip the gym and just enjoy the balmy Nola air!
    Room Tips
    "Keep away from the elevators. Other than that, it's like any hotel in a big city."
    Read review
    "Be advised this is a older hotel with a lot of charm. If you are looking for a chain type of hotel, this is..."
    Read review
    "Room not on front of hotel are quieter."
    Read review
    "Ask for a quiet room on a higher floor. Typically those are on 10 or 11. Ask for front-facing if you want a..."
    Read review
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