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    The Pontchartrain Hotel

    584 reviews
    #2 of 168 Hotels in New Orleans
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    2031 Saint Charles Ave, New Orleans, LA 70130-7101
    +1 855-746-8432
    Hotel website
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Lock in the lowest price from these sites
    US$126
    US$103
    Free cancellation until 26/07
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    Booking.comUS$126
    PricelineUS$126
    Agoda.comUS$118
    Orbitz.comUS$103
    TravelocityUS$103
    TripAdvisorUS$103
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Expedia.com
    US$103
    Booking.com
    US$126
    Priceline
    US$126
    Agoda.com
    US$118
    Orbitz.com
    US$103
    Travelocity
    US$103
    TripAdvisor
    US$103
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    All photos (406) 406
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    Certificate of Excellence
    Traveller (220)
    Room & Suite (113)
    Storyboard
    Ratings and reviews
    4.5
    584 reviews
    #2 of 168 Hotels in New Orleans
    Certificate of Excellence
    • Excellent79%
    • Very good16%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “hot tin”(74 reviews)
    “rooftop bar”(146 reviews)
    “garden district”(144 reviews)
    View all reviews
    What's included
    Free Wifi
    Breakfast Available
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    3 Star Hotel
    Sitting directly on the historic St. Charles Avenue streetcar line in New Orleans, The Pontchartrain Hotel offers a variety of spacious suites to accommodate your every need. Hotel amenities include complimentary Wi-Fi, $30 Valet Parking, en suite bathroom includes Le Labo products...
    Offers from The Pontchartrain Hotel
    Offers & Announcements: Complimentary Parking
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    Location and contact
    2031 Saint Charles Ave, New Orleans, LA 70130-7101
    Hotel website
    +1 855-746-8432
    18.6 km to Louis Armstrong Intl Airport
    38 restaurants are within a 0.5 km radius
    0.2 km from Garden District
    View nearby attractions and restaurants
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    Rooms
    29 Jul30 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (584)
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    Show reviews that mention
    All reviewshot tinrooftop bargarden districtmile high pietennessee williamsstreetcar named desiremagazine streetfrench quarterstreetcar stoplafayette cemeterybreakfast restaurantcharles avenuethe penthousecharming hoteleasy accessmini bartrolley line
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    1 - 5 of 579 reviews
    Reviewed yesterday
    the Pontchartrain Hotel

    the staff is wonderful. the room was beautiful and large. nice surprise and very comfortable. the front of the building allows all traffic noises to come into the room. not the hotels fault but someone on a motorcycle around 2:30 every morning likes to ride...More

    Thank Roberta L
    Hotel's Favourite
    Reviewed 5 September 2017
    Best New Orleans Hotel

    Absolutely love this hotel! Jerry at the front desk and every staff member we encountered were friendly and absolutely incredible. The hotel is in a beautiful neighborhood within walking distance to many shops and restaurants and a quick and convenient trolley ride to the French...More

    7  Thank kathrynt452
    Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 12 September 2017

    Dear kathryn452, Thank you for the great review! I will let Jerry know he provided great service! Thank you for letting me know about your Pontchartrain experience! All the best, Cody Bertone General Manager

    Reviewed yesterday
    No Better Staff In New Orleans!

    Just returned from a two night trip taken primarily to enjoy the restaurants of New Orleans. This remodeled hotel was the perfect choice. The location in the Garden District is ideal; out of the craziness of the Quarter but close enough to there and the...More

    1  Thank HonchoTyler
    A TripAdvisor Member
    1
    Reviewed 4 days ago
    one night stay

    Older remodeled hotel rooms were nice, staff very friendly and located on street car line for easy access to French quarter .Roof top bar with nice views. would recommend if your not looking for a down town room.

    Review collected in partnership with this hotel
    Thank A TripAdvisor Member
    Reviewed 5 days ago
    Best EVER!

    This was the most amazing hotel! The historic charm was just right! Every time we saw a staff member, we were questioned about how our stay was and if we needed anything. We were always greeted! The price was far better than the chain hotels...More

    Review collected in partnership with this hotel
    Thank obac1
    Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 2 days ago

    Dear obac1, Thank you for the great review! We hope to welcome you back soon! All the Best, Cody Bertone General Manager

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Free High Speed Internet (WiFi)
    Restaurant
    Bar/Lounge
    Room Service
    Hotel Amenities
    Room Service
    Wheelchair Access
    Pets Allowed ( Dog / Pet Friendly )
    Dry Cleaning
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Non-Smoking Hotel
    Breakfast Available
    Things to do
    Restaurant
    Bar/Lounge
    Details
    Price range
    US$111 - US$478 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
    Details
    Price range
    US$111 - US$478 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
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    Traveller (220)
    Room & Suite (113)
    Dining (44)
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    Questions & Answers
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    Erica H
    17 June 2018|
    AnswerShow all 4 answers
    Response from izolo | Reviewed this property |
    I believe about 10-15 mins. I remember seeing it on the street car.
    0
    Votes
    cdnicholson
    22 January 2018|
    AnswerShow all 3 answers
    Response from bzfreed | Reviewed this property |
    No, this hotel does not have a pool; the roof-top area is a bar/lounge that is open-air & has a fantastic view of the city; I loved staying @ this hotel & hope you do too!
    2
    Votes
    teachervic
    11 January 2018|
    AnswerShow all 5 answers
    Response from Marjorie F | Reviewed this property |
    I don't know, I took an uber.
    0
    Votes
    1234567
    Room Tips
    "hope for a room away from St Charles Ave"
    Read review
    "The upper rooms have great views. Also, the rooftop bar, Hot Tin, has unbelievable views of downtown New..."
    Read review
    "Go for a higher level room to reduce noise from the streetcar and to get a great view!"
    Read review
    "Upper floors facing downtown offer the best views"
    Read review
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