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The Pontchartrain Hotel

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Traveller (220)
Room & Suite (113)
Storyboard
Ratings and reviews
Certificate of Excellence
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“hot tin”(74 reviews)
“rooftop bar”(146 reviews)
“garden district”(144 reviews)
View all reviews
What's included
Free Wifi
Breakfast Available
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
Sitting directly on the historic St. Charles Avenue streetcar line in New Orleans, The Pontchartrain Hotel offers a variety of spacious suites to accommodate your every need. Hotel amenities include complimentary Wi-Fi, $30 Valet Parking, en suite bathroom includes Le Labo products...
Offers from The Pontchartrain Hotel
Offers & Announcements: Complimentary Parking
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Location and contact
2031 Saint Charles Ave, New Orleans, LA 70130-7101
Hotel website
18.6 km to Louis Armstrong Intl Airport
38 restaurants are within a 0.5 km radius
0.2 km from Garden District
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (584)
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579 results
Traveller rating
446
91
23
9
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446
91
23
9
10
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All reviewshot tinrooftop bargarden districtmile high pietennessee williamsstreetcar named desiremagazine streetfrench quarterstreetcar stoplafayette cemeterybreakfast restaurantcharles avenuethe penthousecharming hoteleasy accessmini bartrolley line
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1 - 5 of 579 reviews
Reviewed yesterday

the staff is wonderful. the room was beautiful and large. nice surprise and very comfortable. the front of the building allows all traffic noises to come into the room. not the hotels fault but someone on a motorcycle around 2:30 every morning likes to ride...More

Thank Roberta L
Hotel's Favourite
Reviewed 5 September 2017

Absolutely love this hotel! Jerry at the front desk and every staff member we encountered were friendly and absolutely incredible. The hotel is in a beautiful neighborhood within walking distance to many shops and restaurants and a quick and convenient trolley ride to the French...More

7  Thank kathrynt452
Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 12 September 2017

Dear kathryn452, Thank you for the great review! I will let Jerry know he provided great service! Thank you for letting me know about your Pontchartrain experience! All the best, Cody Bertone General Manager

Reviewed yesterday

Just returned from a two night trip taken primarily to enjoy the restaurants of New Orleans. This remodeled hotel was the perfect choice. The location in the Garden District is ideal; out of the craziness of the Quarter but close enough to there and the...More

1  Thank HonchoTyler
A TripAdvisor Member
1
Reviewed 4 days ago

Older remodeled hotel rooms were nice, staff very friendly and located on street car line for easy access to French quarter .Roof top bar with nice views. would recommend if your not looking for a down town room.

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Reviewed 5 days ago

This was the most amazing hotel! The historic charm was just right! Every time we saw a staff member, we were questioned about how our stay was and if we needed anything. We were always greeted! The price was far better than the chain hotels...More

Review collected in partnership with this hotel
Thank obac1
Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 2 days ago

Dear obac1, Thank you for the great review! We hope to welcome you back soon! All the Best, Cody Bertone General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$111 - US$478 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$111 - US$478 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (220)
Room & Suite (113)
Dining (44)
Questions & Answers
Ask a question
Erica H
17 June 2018|
AnswerShow all 4 answers
Response from izolo | Reviewed this property |
I believe about 10-15 mins. I remember seeing it on the street car.
0
Votes
cdnicholson
22 January 2018|
AnswerShow all 3 answers
Response from bzfreed | Reviewed this property |
No, this hotel does not have a pool; the roof-top area is a bar/lounge that is open-air & has a fantastic view of the city; I loved staying @ this hotel & hope you do too!
2
Votes
teachervic
11 January 2018|
AnswerShow all 5 answers
Response from Marjorie F | Reviewed this property |
I don't know, I took an uber.
0
Votes
Room Tips
"hope for a room away from St Charles Ave"
Read review
"The upper rooms have great views. Also, the rooftop bar, Hot Tin, has unbelievable views of downtown New..."
Read review
"Go for a higher level room to reduce noise from the streetcar and to get a great view!"
Read review
"Upper floors facing downtown offer the best views"
Read review
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