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Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express New Orleans East
More questions?
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#59 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
Travellers' Choice
Brand new Holiday Inn Express Hotel located minutes from downtown New Orleans. This New Orleans hotel offer features and comfort of home while away on business or for pleasure. We can host your small corporate meeting in our meeting facility while offering a business center with free high speed Internet access. After enjoying beignets at Cafe Du Monde in the French Quarter work off some calories in our fitness center. Relax and unwind at our outdoor swimming pool. Come visit our hotel for one of the many events held in this wonderful city such as Jazz Festival, Mardi Gras, Essence Festival, Sugar Bowl or Bayou Classic. Our business travelers love the complimentary deluxe continental breakfast before heading to one of the local companies such as Delgado Fire School or NASA Michoud to name a couple. Our leisure travelers enjoy the short distance to Bourbon Street, Aquarium of the Americas or Six Flags theme park.Each guestroom and suite offer free local telephone calls, free wired high-speed Internet access and micro-fridge. Our hotel lobby has free wireless Internet access for your convenience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Casino and Gambling
Kids stay free
Secured parking
Wifi
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Taxi service
Business Centre with Internet Access
Meeting rooms
Photo copier / fax In business centre
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Sofa
Telephone
Iron
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English, Spanish
Hotel links
Location
Full view
344Reviews27Q+A38Room tips
Reviews
Traveller rating
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Popular mentions
Sebastian, Ariane and Aaliyah went above and beyond to ensure our visit to New Orleans was a pleasant one. Hotel was very clean, beds are comfortable. Breakfast selection was plentiful considering COVID has forced establishments to limit what they can serve. Will definitely recommend this location to friends and family.
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Date of stay: December 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Amanda White, Owner at Holiday Inn Express New Orleans East
Responded 8 Jan 2021
Thank you Sharay0248 for the raving review about our staff and hotel. We are so pleased that we met your expectations and we look forward to seeing you again.
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Ms. Amanda, the manager, made our stay after Hurricane Zeta, very enjoyable. Amanda is a real professional & was able to accommodate my wife & I at the last minute. The other staff are super and the room & hotel super clean especially now during Covid. Kudos to Amanda & Holiday Inn Express New Orleans East.
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Date of stay: October 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Amanda White, Owner at Holiday Inn Express New Orleans East
Responded 3 Nov 2020
Thank you ArthursL5592VY for the fantastic review. It was our absolute pleasure to have you and your family here with us and we were so pleased that we were able to accommodate you. We look forward to seeing you again under better circumstances.
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We pull into new orleans around 8 pm for our 3 day mini vaca. First lady super nice at front desk and very cheerful. So we get our room on the 3rd floor so in the ele we go. I thought my life was about to change as the elevator started jerking like the cable pulling it up was about to go. Thank to the good man above the doors opened to the 3rd floor. As i stepped out i could smell the wonderful aroma of marajuana throughout the whole floor. Thank god no kids were with us. After inwalked to my room thinking about how im probably not going to be able to pass a drug test for work now from the smoked out 3rd floor. I opened the door to our room and wow i could barely get in the door it was so small. Im not an obeist person either. The room was all bed and 2cnd grade furniture. So iwent to the window yo open the blinds right as a drug deal was going down right next to my car. I started then realizing we probably arent in the best neighborhood. Wow did i hit the nail on the head we were in the hood come to find out and were definelty some of the only white people in the area ever from the reactions we got for the next three days. Later on we went to dinner after i carried our luggage up the 3 story stair case to avoid the elevator. On our way out it seemed to be the area roped off and three gentleman standing at the opening like they were collecting a cover charge at the club. I then realized they were security for the hotel parking lot. Lovely i thought to myself. On our arival back from dinner i was confronted by one of the clerks yelling at me to put my mask on. Admittedly so i had forgot it in the room but she made a big deal out of it and was very rude as she chatted up shook klnights parking lot crew outside. Everytime after that the lady would say something about my mask even if i had it on just to be a smartass. After a long day of let downs i swueezed into the small bathroom to take a shower and almost tore the shower faucet handles right off that were barely secured. Made it through all that just to find out ihad to go to the second floor to get ice. We were completely disapointed with this room and i feel as if we were rushed out on our checkout morming. This isnt your normal holiday inn express its def the ghetto version but hey whoever had the weed had some killer kind.…
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Date of stay: September 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from GM Holiday Inn New Orleans, Owner at Holiday Inn Express New Orleans East
Responded 12 Sep 2020
Thank you Brad for your feedback. I apologize if the masks were an inconvenience , however it is state mandated by the governor. I know other states are more relax but unfortunately we strictly enforce this to prevent the spread of COVID-19 to our employees and other guests.Our property recently went through a 2.5 million dollar renovation. I apologize if our rooms seem small, for a king room its size is 254sq ft and for a suite that is 348 sq ft if you wanted bigger. In regards to the elevator, there were no complaints found and seems to be running fine. Our check out time is 11am as stated in our websites but could have requested a later time. It saddens me hat you did not enjoy your stay. In the future please let us know if you don't feel safe or not satisfied with the stay. We would be more than happy to correct it. Thank you for your time.
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+1
I want commend this Hotel on their Staff, cleanliness, and quality of Service. I received the best Welcome after 3 hrs on the road. The room is Perfect! Beds are so comfortable. Clean beyond expectations.Even Ice machine area is spotless!
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Date of stay: August 2020Trip type: Travelled with family
2 Helpful votes
Helpful
Response from GM Holiday Inn New Orleans, Owner at Holiday Inn Express New Orleans East
Responded 9 Sep 2020
Thank you Cchuff79 for your AWESOME review. Hope to see you again!
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I enjoyed my visit for the most part besides the woman at the front desk being very intrusive & a tad bit rude for no reason. Especially with no one really being checked in due to Covid-19, the front desk agent was really unnecessarily strict/rude/intrusive while she should’ve been welcoming for one & happy that I was one of the few guest that was there to keep her busy. This was the woman who was there at the time that I checked in and in the evening/early night time on the 15th of April. She had a problem with me bringing my items in as well as having something to say about me coming in from my car only 3 times. On top of that she had an issue for some reason for using the side door as if she was keeping tabs while she just had a problem with coming in “too many times” at the front entrance. She should be retrained on how to treat as well as approach guests in a welcoming and respectful manner.…
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Date of stay: April 2020Trip type: Travelled with friends
1 Helpful vote
Helpful
Response from Amanda W, Manager at Holiday Inn Express New Orleans East
Responded 21 Apr 2020
Thank you Titiyanaxv for taking the the time to leave us your feedback. We apologize for the inconvenience that you felt that we acted in an unprofessional manner. Even though we are slower than normal right now, we do still have policies that need to be upheld. All of the front desk are trained to implement these policies thus ensuring our guests safety and satisfaction as well as the hotels. We do hope that enjoyed your stay and do hope to see you again.
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PRICE RANGE
US$88 - US$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express new orleans east hotel new orleans, holiday inn new orleans, new orleans holiday inn
LOCATION
United StatesLouisianaNew OrleansNew Orleans East / Ninth Ward / Little Woods
NUMBER OF ROOMS
87
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Claim Your Listing Frequently Asked Questions about Holiday Inn Express New Orleans East
What are some of the property amenities at Holiday Inn Express New Orleans East?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express New Orleans East?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express New Orleans East?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Holiday Inn Express New Orleans East?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Holiday Inn Express New Orleans East?
Conveniently located restaurants include Bullard Seafood & Grill, New Orleans Hamburger and Seafood Co, and IHOP.
Are there opportunities to exercise at Holiday Inn Express New Orleans East?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express New Orleans East?
Yes, laundry service and self serve laundry are offered to guests.
Does Holiday Inn Express New Orleans East offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express New Orleans East?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express New Orleans East?
Many travellers enjoy visiting Our Sacred Stories (14.4 km), Hermann-Grima House (14.3 km), and Beauregard-Keyes House (13.6 km).
Is Holiday Inn Express New Orleans East accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.