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The Eliza Jane - The Unbound Collection by Hyatt

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315 Magazine Street, New Orleans, LA 70130-2424
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Traveller (389)
Room & Suite (212)
Dining (30)
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About

#25 of 177 hotels in New Orleans
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
The Eliza Jane, part of the Unbound Collection by Hyatt, is located just two blocks from the French Quarter, three blocks from the Warehouse Arts District and a short 10-minute drive from the Garden District. This 196-room boutique hotel is built within nine historic warehouses that stand distinct on the outside, but have been united inside to create sizable accommodations and unique spaces. Inspired by the historic past of the buildings, the hotel's stylish interior design references each of its original occupants: The Daily Picayune newspaper, as well as Gulf Baking Soda company, Peters Cartridge shop, and Peychaud Bitters factory. The hotel’s accommodations and amenities include fifty suites, including twelve Signature Suites, a fitness center, garden courtyard and a locally-inspired lobby bar, The Press Room.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Banquet room
24-hour security
Paid private parking nearby
Wifi
Restaurant
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun terrace
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Green
Languages Spoken
English, Spanish
1169Reviews92Q+A61Room tips

Reviews
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Andrea Murphy wrote a review Jan 2023
2 contributions
The Eliza Jane is a beautiful hotel with very clever design! It was cozy and had a great vibe. It's a great place to pop in for a drink! We were greeted by incredibly kind and helpful staff. The staff was the highlight of the stay and they were very proud of their city and ready to help! There was a few things in our room not working which weren't a big deal in and of themselves. One day, despite being gone from early morning to late evening, housekeeping wasn't able to make it to our room and we had to call to request fresh towels. Again, not a big deal. One time we picked up our car from valet and clearly someone had been smoking weed in it. The smell didn't dissipate until the next day. (when we mentioned it to the attendant she reacted with genuine concern and said she'd speak to her manager about it. Again, fantastic staff!) All these things by themselves aren't a big deal, but when put together it was disappointing. We had decided to splurge for a higher end experience and left feeling like we didn't get the value out of it.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jjbull13 wrote a review Jan 2023
Lakeland, Florida2 contributions
The hotel is very beautiful and unique. Great location near Ruby Slipper Cafe and Sazerac House. Within walking distance to other locations and street car stop only a block or two away to reach the more distant destinations.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KMLNY wrote a review Jan 2023
Buffalo, New York120 contributions130 helpful votes
I chose the Eliza Jane as I didn’t want to be in the French Quarter and had planned to spend much of the time in the bougie Garden District….perfect choice! $10 Uber rides and walkable to Bourbon Street. And, the Eliza Jane is COOL….great outdoor space, huge bar area and lounge and the guest rooms with super high ceilings and large windows are quintessential NOLA. Customer/guest service was top notch and friendly. Comfy bed, clean spaces, spacious bathroom…granted I splurged a bit and had the corner suite. A few missteps…housekeeping didn’t restock items and guests are completely without food and beverage during lunch and early afternoon. That aside, great stay, fab location near EVERYTHiNG!!!!
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: The corner suite is super spacious and comfy!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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flyeatstay2023 wrote a review Jan 2023
Round Rock, Texas1 contribution
Cute boutique hotel with a relaxed NOLA vibe. Rooms on the 3rd floor have to use a separate elevator that sometimes doesn’t work, great outdoor space, lounge and bar area.. but never saw anyone acting as bartender. Disappointing because this would have been a great place to relax with a cocktail. We were told our rooms were ready early, thankfully because we were soak & wet from the rain. The downside is that our room were not completely set up and ready. We were missing toiletries, robes, and our complimentary bottled water in both rooms, and a cleaning cloth was left on the counter in one of the bathrooms. The rooms were dimly lit, but that was the vibe. Both rooms had big floor to ceiling windows with what looked like a good view, except the windows were really dirty and moldy that you could barely see through them. The hotel has great potential, just seems a little short staffed. We will stay here again in hopes that we truly get that Big Easy experience.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Richard P wrote a review Jan 2023
8 contributions
Hotel is located in quick walk of many sights for New Orleans. WWII museum, dock, French quarter, bourbon street were all an easy walk. Further the hotel is far enough from Bourbon street that we had no issues with partiers or late night revelers. Hotel staff were very friendly and always helpful. Place had a unique look to it and not just another Hyatt clone hotel. Highly recommend for the experience, look and comfort.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Denise V wrote a review Jan 2023
Harrisburg, Pennsylvania178 contributions40 helpful votes
We loved this hotel! The location was great, walkable to the waterfront or French quarter and easily accessible to the street car to go the other direction into the garden district. Some bad reviews recently had us concerned but the hotel was honestly wonderful. Very cool vibe with low lighting and lots of cozy sitting spaces in the lobby/bar with a fireplace. Our room was also great, we paid extra for the corner suite to have windows overlooking two streets. Not sure I would do that again as we overlooked an alley with dumpsters, but maybe other corner rooms give a better view. The room itself was very spacious and had a separate seating area which was nice. The bed was comfortable. The staff were friendly and gave us all kinds of advice. My one and only complaint was that they need to get bigger trash cans on the first floor or empty them more frequently. They were regularly overflowing which took away from the nice ambiance of the lobby/bar area and was just annoying to not be able to throw away my coffee cup. We would be happy to return on our next trip to New Orleans!
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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alee00p wrote a review Jan 2023
3 contributions
We booked Hyatt Prive for the stay during MLK weekend and we enjoyed everything, from the bar to the restaurant! We were also upgraded to an interior suite! Typically Hyatt Prive bookings come with a welcome amenity, and we didn’t receive one :(. But we got an interior suite so I’m willing to let that go. This is a really cool hotel and not too far from everything!
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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fatimaleitao wrote a review Jan 2023
Farnborough, United Kingdom1 contribution
Very clean and comfortable. Good location although not so central as other hotels. No buffet breakfast. The breakfast was very expensive but it was nice and tasty (I would go elsewhere for a cheaper option).
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pauline O wrote a review Jan 2023
3 contributions
Love the old building with all the modern updates. Really beautiful and well maintained. Excellent location close to the French quarter. Restaurant has a nice breakfast.Huge portions, albeit pricey. Great bar and lounge areas.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
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Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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joycehirabayashi wrote a review Jan 2023
Saint Louis, Missouri1 contribution
Love this hotel! Very unique and the food and service were excellent. Rooms very clean. Had some amazing breakfasts there. Staff was always available and ready to help whether getting an uber, ect. I would definitely stay here again.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$213 - US$403 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn & suites new orleans hotel new orleans, country inn and suites new orleans, country inn new orleans, new orleans country inn
FORMERLY KNOWN AS
Country Inn & Suites By Carlson, New Orleans French Quarter
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
196
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THE ELIZA JANE - THE UNBOUND COLLECTION BY HYATT - UPDATED 2023 Reviews

Frequently Asked Questions about The Eliza Jane - The Unbound Collection by Hyatt
Which popular attractions are close to The Eliza Jane - The Unbound Collection by Hyatt?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.4 km), The Escape Game New Orleans (0.4 km), and Escape My Room (0.3 km).
What are some of the property amenities at The Eliza Jane - The Unbound Collection by Hyatt?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Eliza Jane - The Unbound Collection by Hyatt?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Eliza Jane - The Unbound Collection by Hyatt?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Eliza Jane - The Unbound Collection by Hyatt?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to The Eliza Jane - The Unbound Collection by Hyatt?
Conveniently located restaurants include Criollo Restaurant, St. James Cheese Company, and Ruby Slipper Cafe.
Are there opportunities to exercise at The Eliza Jane - The Unbound Collection by Hyatt?
Yes, guests have access to a fitness centre during their stay.
Is The Eliza Jane - The Unbound Collection by Hyatt located near the city centre?
Yes, it is 0.8 km away from the centre of New Orleans.
Are any cleaning services offered at The Eliza Jane - The Unbound Collection by Hyatt?
Yes, dry cleaning and laundry service are offered to guests.
Does The Eliza Jane - The Unbound Collection by Hyatt offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Eliza Jane - The Unbound Collection by Hyatt?
The staff speaks multiple languages, including English and Spanish.