Hotel Indigo New Orleans Garden District
674 reviews
#71 of 178 Hotels in New Orleans
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2203 Saint Charles Ave, New Orleans, LA 70130-5821
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$143
Free cancellation until 13/08/21
Reserve now, pay at stay
US$146
US$89
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Full view
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360
Panoramas (11) Room & Suite (250)
Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo New Orleans Garden District
More questions?
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#71 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
Travellers' Choice
Everyone needs a place to lay their weary head. For travellers visiting New Orleans, Hotel Indigo New Orleans Garden District is an excellent choice for rest and rejuvenation. Well-known for its charming environment and proximity to great restaurants and attractions, Hotel Indigo New Orleans Garden District makes it easy to enjoy the best of New Orleans.
Rooms at Hotel Indigo New Orleans Garden District provide a flat screen TV and air conditioning, and guests can stay connected with free wifi.
In addition, while staying at Hotel Indigo New Orleans Garden District guests have access to 24 hour front desk and room service. You can also enjoy a fitness center and an on-site restaurant. Need a place to park? Parking is available at Hotel Indigo New Orleans Garden District.
While staying at Hotel Indigo New Orleans Garden District, visitors can check out St. Louis Cemetery No. 1 (1.8 mi) and Preservation Hall (1.9 mi), some of New Orleans' top attractions.
While in New Orleans be sure to experience local burritos favourites at Surrey's Juice Bar, Juan's Flying Burrito, or Johnny Sanchez.
New Orleans is also known for some great gardens, including Longue Vue House and Gardens, New Orleans Botanical Gardens, and Hollygrove Market and Farm, which are not too far from Hotel Indigo New Orleans Garden District.
Whether you’re travelling for business, pleasure or both, Hotel Indigo New Orleans Garden District is sure to make your visit to New Orleans one worth remembering.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wifi
Restaurant
Conference facilities
Meeting rooms
Salon
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Spanish
Location
Full view
85Good for walkers
Grade: 85 out of 100
20Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
674Reviews30Q+A100Room tips
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Popular mentions
The hotel is beautiful. However, we were there while they were housing refuges. The hallway of certain floors didn’t smell so good. The rooms had a awful smell. Thank God we came equipped with cleaning supplies to disinfect and clean our rooms because that was the only way I was able to get that smell out of the room. My sheets had a ring spot on it. I requested new sheets, and the front desk gave me new sheets to put on the bed, which I felt like housekeeping should have done that. I walked around with Ozium air sanitizer as I walked down the hallways to help with the smell. Customer service was good in the morning/afternoon, but the evening/night staff was horrible. My friend was waiting on towels for over an hour. The cleaning staff left bags of trash that stocked outside the rooms from that evening until the next morning. When we called the front desk for them to send someone to come get the trash, we were told there was no one there to come get the trash. I will never stay here again.…
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Date of stay: September 2020Trip type: Travelled with friends
1 Helpful vote
Helpful
Response from IHG Service, Owner at Hotel Indigo New Orleans Garden District
Responded 6 Oct 2020
Hi TravelerSadd, I'm glad you choose our hotel for your visit to New Orleans. Thank you for staying. We promise a comfortable and convenient experience for all of our guests. I'm sorry you experienced issues with the stay, especially with the odor, sheets, night staff, and housekeeping service. I can see these dampened your visit. Trust that I alerted our management about this so we can make the necessary changes to better our service. I also sent a private message to further discuss. We appreciate your feedback about your stay and looking forward to your next travel. Many Thanks, Rein D Case Manager IHGService
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Lovely hotel, really friendly staff & a great location. The Trolley bus Stop is right outside, but it's only a 15 minute walk to Bourbon Street. The hotel actually has a little outside area with tables & chairs you can sit in, cold beer in hand(don't know why you'd want to be frozen with air-conditioning inside but I'm english)
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Date of stay: September 2019Trip type: Travelled with family
2 Helpful votes
Helpful
My daughter and I spent 3 nights at Hotel Indigo. W were on a girls trip to New Orleans. We arrived at the hotel before 11 am but they had a room ready for us so we were able to drop off our things before exploring the city. The hotel along the St. Charles Streetcar line which made it very easy to park the car and take the streetcar using a 3 day pass. The valet parking was an additional $30 per day but I was aware of that soit was not a surprise. Parking is at premium all over the city so the price was not too bad. We had a 2 queen bed room on the 3rd floor. The beds were comfortable and we had alot of pillows. The bathroom was big and beautiful with a large shower stall and a wall seperating the toilet from the rest of the bathroom. We had alot of counter space. The TV was very large with a good selection of channels. We did not try the restaurant off the lobby as there are several places to eat in easy walking distance. there is a small convience store across Jackson. We had a great time in NOLA and we were really glad we made Hotel Indigo our base for the trip.…
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Date of stay: March 2020
Location
Service
Sleep Quality
3 Helpful votes
Helpful
The pictures do not accurately express the dreariness and darkness I encountered. The lobby is a little disjointed, not able to see how large and welcoming this hotel could be. The elevator is very small and when the doors opened on third floor I was really disappointed, very gaudy dark colors that let no light shine or reflect. My room was very average, no spark like the pictures show. The room spoke of no one cares here.... It was very dark and the lighting very poor. The upholstery on the bench at the end of the bed was stained, the dresser had numerous swatches of unknown past spills the bed looked comfortable and the reading lights worked well. Inattentiveness to detail was everywhere in small ways, add toiletires as needed, pay attention when coffee or tea needs to be added. The front desk staff said the hotel had changed owners in December after having many other "brands" in the past. The restaurant was rarely busy and when our group of three had Dinner I questioned what the 18% meant that was added on the Bill, no one knew! Soon after someone called and said they were adjusting the Bill because the IRD for 18% was for room service.... So, I was there and made the best of it but will not return. …
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Date of stay: February 2020
2 Helpful votes
Helpful
Response from IHGService, Guest Relations Manager at Hotel Indigo New Orleans Garden District
Responded 30 Mar 2020
Dear Fran G, Thank you for choosing Hotel Indigo New Orleans Garden District and for sharing your experience with us. I would like to apologize for any inconvenience caused by the service of our staff and the maintenance as well as the ambience of our hotel. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay as we strive to maintain a high quality standard of service at all times. I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future. Best Regards, Ben W. Case Manager IHGService
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Imaging this... it’s two am, you are rolling in from a 12 hour trip, you get to your hotel to find out that Booking.com booked you a room that doesn’t exist and the city is sold out. That’s what happened to me and my three kids. BUT Lorraine at Hotel Indigo made a way and in the middle of the night rushed around and cleaned a dirty room so that my kids and I could have a place to sleep for at least the night. She was an angel and the hotel is great! This place and the people were a God sent!
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Date of stay: March 2020Trip type: Travelled with family
3 Helpful votes
Helpful
PRICE RANGE
US$109 - US$276 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaNew OrleansCentral City / Central City-Garden District
NUMBER OF ROOMS
132
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Claim Your Listing Frequently Asked Questions about Hotel Indigo New Orleans Garden District
Which popular attractions are close to Hotel Indigo New Orleans Garden District?
Nearby attractions include Garden District (0.04 km), Hot Tin (0.2 km), and Bayou Bar (0.2 km).
What are some of the property amenities at Hotel Indigo New Orleans Garden District?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Indigo New Orleans Garden District?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Indigo New Orleans Garden District?
Yes, valet parking is available to guests.
What are some restaurants close to Hotel Indigo New Orleans Garden District?
Conveniently located restaurants include Avenue Cafe, Mr. John's Steakhouse, and Houston's.
Are there opportunities to exercise at Hotel Indigo New Orleans Garden District?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hotel Indigo New Orleans Garden District?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Indigo New Orleans Garden District?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo New Orleans Garden District offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hotel Indigo New Orleans Garden District?
The staff speaks multiple languages, including English and Spanish.