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Hilton Garden Inn New Orleans French Quarter/CBD

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Hilton Garden Inn New Orleans French Quarter\/CBD
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1,105 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn New Orleans French Quarter/CBD
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Showing 1,079: English reviews
Pittsburgh, Pennsylvania
Reviewed 11 March 2016

This hotel was very nice, and right on the edge of the French District. Great rooms, nice rooftop pool, and excellent breakfast. Staff was very friendly and attentive, even calling to ensure everything was ok. Would definitely recommend. Only issue was some noise outside, but there is a lot of renovation going on in the area which is out of...

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Helpful?
Thank John D
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

John D Thank you so much for your kind words and important comments. From our prime location, to our service-focused staff, we all will be here to welcome you back on your future travels to the Big Easy!

New Orleans, United States
Reviewed 10 March 2016

Long weekend stay was ok - Location is good, Staff is helpful Hotel itself a little old - Television system needs upgrades Ok for the price. Concierge service was excellent. View from hotel room was not good as we looked out at a bick wall and other windowed rooms and we had an upgraded room

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Helpful?
Thank Steve D
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Steve D Thank you very much for taking the time to provide us with this valuable insight from your stay, we truly appreciate the feedback. Allow me to apologize for any poor television service you may have encountered as we have recently gone through a upgrade in our television provider. I can be reached at adam.turni@hilton.com so I can ensure...

West Monroe, Louisiana
Reviewed 8 March 2016

I travel to New Orleans every other week and I always stay at a Hilton property. With that said I will say this is one of the better locations I've stayed at. It's a little different being the check in area is on the 11th floor, but that didn't bother me. The room (1513) was super nice and big. If...

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Helpful?
Thank Jcjwireless
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Jcjwireless WOW! What a wonderfully heartfelt response, we truly appreciate the time spent to provide us with these detailed comments and the great compliment given. We have taken your important comments to our IT Department in regards to wifi signal and our entire team will be here to welcome you back on your future travels to Nawlins!

New Orleans, United States
Reviewed 7 March 2016

Great staff that set an awesome experience with your stay. Great location in walking distance to the French Quarter, Convention Center, Canal Street Shops, and near the Riverfront. Not located near the busy loud areas of Bourbon Street but is in walking distance if you so desire to seek the people-watching experience. Would recommend this hotel for good location, pricing,...

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Helpful?
Thank Angela C
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Angela C Thank you very much for providing us with this wonderfully informative survey! Our hospitable staff and great location will be here waiting to welcome you back on your future travels to the Big Easy!

Chicago, Illinois
Reviewed 6 March 2016

This hotel is in the perfect location, easy walking distance to the French quarter, but just far enough away to be able to get a good nights sleep. The rooms are clean and spacious. Staff was very friendly, and the roof top pool is lovely.

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Helpful?
Thank Stacy H
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Stacy H Thank you so much for this kind and gracious response, we appreciate the feedback. From our prime location, to our service-focused staff we all will be here to welcome you back on your future travels to Nola!

Birmingham
Reviewed 5 March 2016 via mobile

Our room seemed to be extra large! Even the ceilings were extra high! The beds were extremely comfortable as all of the Hilton brands I have stayed at have been. The only drawback is that the staff did not seem to be that friendly nor knowledgeable about the area. Extra plus...the street car stops right in front of the hotel!

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Helpful?
Thank rposey6844
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

rposey6844 This review is actually meant for the Hilton St. Charles, as they are the only Hilton hotel in the area that is located on the street car line. Also, our entire staff is very knowledgeable about the area and always friendly and helpful in providing tips, details and suggestions. Please contact me at adam.turni@hilton.com so I can help in...

Spain
Reviewed 5 March 2016 via mobile

Before any criticism of this garden inn I have to say the staff were exceptional. From the waitresses to the front desk and the manager they were all first class employees. However, the room left something to be desired. The soundproofing was nil - when the next door room's phone rang I went to answer our room's phone. When the...

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Helpful?
Thank bakerbass
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

bakerbass Thank you very much for taking the time to be fair and complimentary with your comments, we appreciate the feedback and the consideration in posting as we greatly value our reputation. I am thrilled to hear that our levels of service displayed were exemplary and to your liking, however I am deeply apologetic that your in-room experience was not...

virginia, United States
Reviewed 4 March 2016

The location is perfect, Close to the French Quarter and all the sights. Everything is within walking distance and the staff is very helpful. You will not be bored or be at a lose to find a good resturaunt

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Helpful?
Thank Michael T
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Michael T Thank you for the kind comments and time spent to provide us with the feedback, we love to hear from our guests, especially when we get it right! Please come back and see us on your future travels to Nola!

Corona, California
Reviewed 3 March 2016

First let me say that in spite of a few 'mis-steps' by housekeeping and the front desk, this is a nice property. I travel a lot so therefore, I set high standards. We did have a nice room, I did 'notice' that housekeeping (at least for our room) seemed to just 'straightened' vs. clean the room during our stay. Perhaps...

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Helpful?
Thank Bonnie C
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Bonnie C Thank you so much for your valuable time spent in providing us with this informative and detailed survey, it will only help us to improve. I would like to apologize for any inconsistencies you may have experienced with housekeeping service, and personally ensure your comments have been discussed with our housekeeping team. Big props have been given to...

Cordova, United States
Reviewed 3 March 2016

We stayed at the Hilton Garden Inn French Quarter during the Rock n Roll Marathon weekend. Check in was a breeze and we quickly got our keys. Any time we had needs and rang the front desk, services were delivered right away. Hadasha at the front desk was simply amazing! She was so courteous and very helpful to us. Loved...

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Helpful?
Thank Maurisha P
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Maurisha P Thank you so much for this amazingly heartfelt response! We have given big props to Hadasha and our Front Desk team for their levels of service displayed during the busy Rock n Roll Marathon weekend, and our entire team will be here to welcome you back on your future travels to Nawlins!

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
World-famous attractions are at your fingertips at Hilton Garden Inn New Orleans French Quarter/CBD hotel in New Orleans, Louisiana. Located in the heart of the Central Business District, steps from the French Quarter, our New Orleans hotel offers contemporary conveniences in the heart of historic New Orleans. Enjoy great onsite services such as a heated rooftop swimming pool and fitness room with panoramic views of downtown. Guests can also enjoy the options of meeting space with banquet facilities, onsite dining and New Orleans vacation packages. Guest room accommodations are located on floors 11 to 18 with convenient parking on floors 10 to the ground level. ... more   less 

Additional Information about Hilton Garden Inn New Orleans French Quarter/CBD

Address: 821 Gravier St, New Orleans, LA 70112-1531
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: €96 - €381 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New Orleans French Quarter/CBD 3.5*
Number of rooms: 155
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Cancelon, Odigeo, Priceline and Travelocity so you can book your Hilton Garden Inn New Orleans French Quarter/CBD reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn New Orleans French Quarter/Cbd Hotel New Orleans
Hilton Garden Inn Cbd
Hilton New Orleans
New Orleans Hilton
Hotel Style:
#46 Business Hotel in New Orleans
#70 Romantic Hotel in New Orleans
#72 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New Orleans French Quarter/CBD staff and other travellers.
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Questions? Get answers from Hilton Garden Inn New Orleans French Quarter/CBD staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room facing Gravier Street.”
 of 5 bubbles Traveler_tired, 20 Nov 2016 | Read review
“My room was close to the elevators but very quiet”
 of 5 bubbles FitDude, 10 Nov 2016 | Read review
“If you want lots of room ask for a double Queen bed room.”
 of 5 bubbles 49-cj3a, 1 Nov 2016 | Read review
“Get a business card from your favorite cabbie and call him directly for early departure”
 of 5 bubbles Kimo688889, 30 Oct 2016 | Read review
“18th floor has the gym and the pool with roof access”
 of 5 bubbles brianmW9604RA, 18 Oct 2016 | Read review
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