Booked two rooms weeks before trip. Confirmed King Room days before leaving Got Queen room and poor customer service reply.... Called Hilton service and Manager Barry never contacted me as i was told Other couple room not ready till 4:35 pm Here is the kicker... an additional…
When you need to make a hotel reservation you aim to find a residence that offers you the amenities you prefer. However, most often no hotel satisfies all your preferences; particularly at a reasonable rate. So frequently you find yourself compromising choosing the one that…
This hotel was only a couple of blocks off of Canal Street and within walking distance of several great restaurants and shops. Would definitely recommend, the staff was pleasant the rooms were nice and clean.
When you pay over $350 a night for multiple rooms, you expect them to be very clean. Service should exceed your expectations especially when you’re a silver honors member . But even request for a bottle of water was denied to a diabetic .
The location was good and the staff were friendly and helpful. The bad news is that we got in late and the room wasn't vacuumed very well because there were bits of fried chicken all over the floor. The room was dated and only one of the elevators was working so, it took us…
"1501 has a perfect view!"
"Some rooms are very far from the elevator; if you're coming and going a lot, ask for one closer."
"17 or 18 would be your best for views."
"bring a candle to burn"
"Choose a Hilton competitor."