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Hilton Garden Inn New Orleans French Quarter/CBD

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821 Gravier St, New Orleans, LA 70112-1531
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About

#114 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
World-famous attractions are at your fingertips at Hilton Garden Inn New Orleans French Quarter/CBD hotel in New Orleans, Louisiana. Located steps from the French Quarter, our hotel offers contemporary conveniences in the heart of historic New Orleans. Enjoy great onsite services such as a heated rooftop swimming pool and fitness room with panoramic views of downtown. Guests can also enjoy the options of meeting space with banquet facilities, onsite dining and New Orleans vacation packages. Guest room accommodations are located on floors 11 to 18 with convenient parking on floors 10 to the ground level.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Rooftop terrace
Paid private parking nearby
Wifi
Rooftop pool
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1650Reviews21Q+A100Room tips
Traveller rating
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Popular mentions
DunCor1 wrote a review Apr 2021
Fort Lauderdale, Florida2 contributions1 helpful vote
Hotel was not safe. Homeless people were free to hop on elevators with guests on the first floor and make it to rooms floors undetected by check-in staff that are located on the eleventh. Carpet smells wet and mildewed. Staff could be friendlier.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Adam Turni, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD
Responded 2 weeks ago
Thank you for taking the time to share some feedback regarding your recent stay with us. We apologize for any gaps in service you may have experienced and would like to update you that we have key readers being installed to restrict our hotel doors to key card access only. We just renovated our hotel so we are sorry to hear there was an issue with carpet. We hope to make it right on a future stay to the Big Easy!
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rogerduarten wrote a review Apr 2021
League City, Texas50 contributions4 helpful votes
We arrived at the hotel after a 6 hour drive,went to the room,no soap..maybe I should’ve stopped at CVS and sold them some .Called the front desk,was told their was no soap in the hotel,as they ran out and was on back order.How in the world does a hotel run out of soap? Especially during this covid thing?? Next morning went to get coffee,but the eating area was closed due to covid,so it’s not safe for coffee,but the gift shop sells crappy coffee for 2.75 a cup.I guess covid doesn’t reach the gift shop but reaches the eating area.This is another example of hotels charging the same rates and not having all the amenities due to,their excuse,of covid...I will never stay at this hotel again,and would advise my family not to stay either...the parking guys were awesome though 👍👍
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Date of stay: April 2021Trip type: Travelled with family
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Response from Adam Turni, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD
Responded 2 weeks ago
Thank you for taking a moment to share this valuable feedback from your recent stay. Please accept our sincerest apologies for any gaps in service that may have been encountered. We are happy to report we are planning to bring our Food & Beverage team back from furlough to help us reopen more of the amenities inside the hotel. We hope we can make it right on a future stay in Nola!
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doyeljoe wrote a review Apr 2021
1 contribution
No continental breakfast Loud neighbors No shuttle to or from the airport. I get that there are restrictions, but as a honors member I didn’t feel like I got anything extra much less the bare minimum.
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Adam Turni, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD
Responded 4 weeks ago
Thank you for sharing some insight on your recent stay. We do apologize for any noisy guests and hope to welcome you home soon again to Nawlins!
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T Smith wrote a review Mar 2021
261 contributions20 helpful votes
The location was good. The hotel is under construction so only two elevators were working. But I’m not sure what is being updated because we didn’t see any work being done. Heavy marijuana smoke throughout the hotel, elevator, common areas & right outside the front door when checking in. The hotel seemed like it could have been cleaner due to covid. It wasn’t filthy. Just didn’t feel or smell like extra attention had been paid to cleaning the room/lobby. I love the Hilton brand & would choose another Hilton property when returning.
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Date of stay: March 2021Trip type: Travelled with friends
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Response from Adam Turni, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD
Responded 4 weeks ago
Thank you for taking the time to provide us with valuable insight regarding your stay. We hope to be able to welcome you back soon so we may exceed expectations.
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morganmwransky wrote a review Mar 2021
1 contribution
We arrived for check in, our room was still dirty. We had no towels and when the front desk was notified they said they didn’t have any towels. The elevators don’t work. They had 2 of their 5 elevators working so hopefully you aren’t rushing anywhere because you’ll wait for an elevator for 10 minutes at least.
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Adam Turni, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD
Responded 4 weeks ago
Thank you for taking the time to share feedback on your recent stay with us. We do apologize for any misses we may have had and would like to inform our elevators are now fully operational.
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PRICE RANGE
US$100 - US$322 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn new orleans french quarter/cbd hotel new orleans, hilton garden inn cbd, hilton new orleans, new orleans hilton
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
155
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Frequently Asked Questions about Hilton Garden Inn New Orleans French Quarter/CBD
Which popular attractions are close to Hilton Garden Inn New Orleans French Quarter/CBD?
Nearby attractions include The Sazerac House (0.4 km), Clue Carre - New Orleans' First Live Escape Game (0.09 km), and Immaculate Conception Church (0.1 km).
What are some of the property amenities at Hilton Garden Inn New Orleans French Quarter/CBD?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn New Orleans French Quarter/CBD?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn New Orleans French Quarter/CBD?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Garden Inn New Orleans French Quarter/CBD?
Yes, a parking garage, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton Garden Inn New Orleans French Quarter/CBD?
Conveniently located restaurants include GW Fins, Olde Nola Cookery, and Criollo Restaurant.
Are there opportunities to exercise at Hilton Garden Inn New Orleans French Quarter/CBD?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Hilton Garden Inn New Orleans French Quarter/CBD located near the city centre?
Yes, it is 0.7 km away from the centre of New Orleans.
Are any cleaning services offered at Hilton Garden Inn New Orleans French Quarter/CBD?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn New Orleans French Quarter/CBD offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn New Orleans French Quarter/CBD?
The staff speaks multiple languages, including English and Spanish.