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Hilton Garden Inn New Orleans French Quarter/CBD

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Traveller (184)
360
Panoramas (13)
Pool & Beach (49)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
World-famous attractions are at your fingertips at Hilton Garden Inn New Orleans French Quarter/CBD hotel in New Orleans, Louisiana. Located steps from the French Quarter, our hotel offers contemporary conveniences in the heart of historic New Orleans. Enjoy great onsite services such as a heated rooftop swimming pool and fitness room with panoramic views of downtown. Guests can also enjoy the options of meeting space with banquet facilities, onsite dining and New Orleans vacation packages. Guest room accommodations are located on floors 11 to 18 with convenient parking on floors 10 to the ground level.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
243Restaurantswithin 0.5 km
58Attractionswithin 0.5 km
Neighbourhood
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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Reviews & more
1,469Reviews
521Photos
19Q+A
100Room tips
Traveller rating
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Popular mentions
Booked two rooms weeks before trip. Confirmed King Room days before leaving Got Queen room and poor customer service reply.... Called Hilton service and Manager Barry never contacted me as i was told Other couple room not ready till 4:35 pm Here is the kicker... an additional
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Response from PhilipS3204, Guest Relations Manager at Hilton Garden Inn New Orleans French Quarter/CBD
Responded 5 days ago
As a loyal Hilton traveler, we hate to see that you are unhappy with the experience. For the special event, as discussed, we unfortunately did not have the room availability to switch your booking from the original Queen/Queen to a King without displacing someone from the room type that they had booked. Likewise, from what we see in the system, the points were simply payment for the guest room over the event. If anything is still out of sorts I am incredibly eager to continue our discussions. We value your loyalty and want to ensure that we resolve this in a manner that embraces that appreciation.
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+8
Hotel's Favourite
When you need to make a hotel reservation you aim to find a residence that offers you the amenities you prefer. However, most often no hotel satisfies all your preferences; particularly at a reasonable rate. So frequently you find yourself compromising choosing the one that
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Response from PhilipS3204, Guest Relations Manager at Hilton Garden Inn New Orleans French Quarter/CBD
Responded 2 weeks ago
Louis, you are too kind! We are at a loss for words, but assure you that we have shared with the whole team and given out a ton of high fives around the building. Thank you for sharing the feedback with both us, and the tripadvisor community. We cannot wait to see you return to New Orleans!
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This hotel was only a couple of blocks off of Canal Street and within walking distance of several great restaurants and shops. Would definitely recommend, the staff was pleasant the rooms were nice and clean.
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Response from PhilipS3204, Guest Relations Manager at Hilton Garden Inn New Orleans French Quarter/CBD
Responded 5 days ago
Thank you for sharing the kind words, Angela! We appreciate knowing that you had a perfect 5 star stay, and will be sure to share with the whole team here. I hope that your travels bring you back for another visit soon!
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When you pay over $350 a night for multiple rooms, you expect them to be very clean. Service should exceed your expectations especially when you’re a silver honors member . But even request for a bottle of water was denied to a diabetic .
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Review collected in partnership with Hilton Garden Inn
Response from PhilipS3204, Guest Relations Manager at Hilton Garden Inn New Orleans French Quarter/CBD
Responded 1 week ago
I do hate that we missed the mark during your stay with us, and thank you for your feedback. I can candidly share that we have spoken with the Front Desk team about your request for water. While they had thought that they were being helpful by sharing that there would be a bottle waiting for you in your room - they realize that the presentation of that information was not ideal and we could have done better meeting your immediate needs. We pride ourselves on truly getting to know our guests and not just meeting but exceeding expectations during visits. I apologize for the error and hope that if you return to New Orleans you may consider giving us another opportunity to provide 5 star service.
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The location was good and the staff were friendly and helpful. The bad news is that we got in late and the room wasn't vacuumed very well because there were bits of fried chicken all over the floor. The room was dated and only one of the elevators was working so, it took us
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Photographed from my room.
Photographed from my room.
Photographed from my room.
Hibernia Tower at night. Photographed from my room.
Photographed from my room.
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Can anyone tell me what the weather is like the beginning of March am arriving the 6th
It will most likely be warm in the daytime and cooler once the sun goes down. You can expect rain most any time of the year here, so I’d suggest a light windbreaker and some sort of rain wear at the very least. Most of the souvenir shops or convenience stores will have relatively inexpensive rain ponchos, umbrellas and such for sale if you’re space limited. Have fun!
1 vote
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Yes, you can make arrangements with the concierge and bellhop to hold your luggage on the day of check in and check out. As far as airport transportation, call their front desk since that may be available based on the events occurring in the city at the time of your visit.
0 votes
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Is there free parking?
No. The hotel will valet your vehicle.
0 votes
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Is it free parking?
No, it’s pretty pricy parking
0 votes
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I suggest you remove the canister, it could get damaged. Yes, they can take an SUV but parking is very tight.
1 vote
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"1501 has a perfect view!"
"Some rooms are very far from the elevator; if you're coming and going a lot, ask for one closer."
"17 or 18 would be your best for views."
"bring a candle to burn"
"Choose a Hilton competitor."
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PRICE RANGE
US$137 - US$422 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn new orleans french quarter/cbd hotel new orleanshilton garden inn cbdhilton new orleansnew orleans hilton
LOCATION
United StatesLouisianaNew OrleansCentral Business DistrictWarehouse/Central Business District
NUMBER OF ROOMS
155
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