This hotel was in a perfect location to restaurants, Bourbon Street and other tourist site. The hotel was clean, staff were friendly, wifi worked no problem and breakfast has lots to choose from. There were lots of restaurants to choose from as the hotel only offered breakfast. This was not a problem though it gave us the opportunity to try different local cuisines.
The room was exceptionally clean and the location to everything was EXCELLENT! The parking lot was full so we parked our car at the WTC parking garage (a couple blocks away - the only negative, but that comes with staying downtown in a city) and never needed the vehicle again all weekend. We were able to walk to all the famous restaurants and the French Quarter and to the Riverside mall. Such a great location. The coffee is excellent (Community Coffee, a local brand) and available 24/7. Breakfast was in a bag and meh enough that we didn’t even bother getting it the second day (Red Delicious apple, muffin, water, granola bar). But that was understandable, as staffing is a problem everywhere, and didn’t dampen our stay. Also due to staffing, housekeeping doesn’t come automatically, but we actually liked that, as we didn’t need to think of being disturbed. The a/c made a good white noise for us so that we never heard others all night. It was pricey on a weekend, but the Best Western rewards program helped offset some of that with points for a future stay.…
The property is across Canal from a corner of the French Quarter. The room was average and what I've come to expect from Best Western Plus. Nothing extravagant but a good deal for the price. Nightly rate was less than half the price of a room in a higher rated vintage luxury hotel inside the French Quarter, for a cleaner, more comfortable and better maintained room. Staff was good-natured, unintrusive, and accommodating, though at times hard to track down.
We love the hotel this is at least are 3rd time staying It is close to the river walk and Bourbon St. All the eating and drinking you could possibly want then the trolley is just a block from you on Canal or two blocks to St Charles The breakfast is additional thing we love keeping you from rushing out early
The staff was very friendly and helpful. The room was very comfortable and it was in a great location. We had a refrigerator and a safe. The breakfast was great. I am happy I got a TripAdvisor plus rate! I have stayed at many hotels in New Orleans and I would happily stay there again.
The staff were friendly and helpful. Rooms were comfortable and clean. The outside walls were brick giving a vintage feel. Beds were not too tall so us shorter people could easily get in the bed. Location near Canal Street so getting to the French Quarter, Harrah's, Aquarium was convient. I'd stay here again.
My boyfriend and I stayed for a night in this hotel. The room was nice and clean and perfect for our needs. The bed was firm but comfortable enough if that's what you like. We were at the end of the hallway and we didn't hear any noise from the city or down the hallways. The only thing not perfect was bathtub drain was slipping so it wouldn't drain without being propped up, but it did drain. It was a great location to be able to walk back and forth from the French quarter without having to walk too far. The casino was very close and was a fun thing to do once the rain started.
Clean rooms, friendly staff. Good breakfast. Perfect location to walk to all local attractions. Easy to get to off site parking within walking distance. This was our second stay here and will stay again.
We came back to our room flooded and our stuff ruined! After about an hour in a smelly and damp room, we were moved to a different one. The night of the incident there was no manager on site and we had to wait until morning to speak to someone who would help us. They offered to dry our clothes and said we'd be in contact with someone who would help with all our ruined clothes, shoes, and suitcases. It's been WEEKS and we have not heard back from anyone after emails and calls. We've been completely blown off. I've had to thrown our shoes and clothes from the water damage. We picked this place because of its location but I'd recommend any other hotel. Not worth it.
Birthday Trip in Nov was awesome Hotel was Excellent the stay was excellent hotel was great and close to everything I needed to do and go to visit I will be bck again to visit everyone was excellent and the staff was excellent the 6days I stayed