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Homewood Suites New Orleans

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Homewood Suites New Orleans
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1,335 Reviews from our TripAdvisor Community

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Showing 1,318: English reviews
Mandeville, United States
Reviewed 22 February 2016

Upon arrival on day 1 the heating system was not working. When reported the maintenance staff was unavailable, a security guard reviewed the issue and reported to the front desk that something had to be done. the second day passed with no action. On the third day, a maintenance staffer concluded the system was broken. After consulting with the front...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Roy G
FrankHess-GM, Front Office Manager at Homewood Suites New Orleans, responded to this review

Dear Roy G, Thank you for reviewing our hotel. We are sorry that you were disappointed with your experience during your stay with us. We always aim to ensure every guest feels cared for, valued and respected. I can assure you that I have taken your feedback to our staff, I hope that you will give us a second chance...

Reviewed 22 February 2016 via mobile

Stay was nice untill our car windows was smashed with rocks and the hotel said they are bot responsible and I need to file under my insurance company. Oh and did I not mention that the hotel provided the parking for 35$ a night

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Helpful?
1Thank Tamara S
FrankHess-GM, General Manager at Homewood Suites New Orleans, responded to this review

Dear Tamara S: I sincerely apologize for the incident that was well out of our control and the inconvenience caused you. Please do keep in mind that I personally ensured a factory replacement window was expeditiously installed and separately made you whole, as well. Should your travel return you to the New Orleans area, I ask that you consider staying...

Jonesboro, Arkansas
Reviewed 22 February 2016

My wife and I recently stayed at this hotel while visiting New Orleans for Mardi Gras. Our room was clean and very spacious. All of the staff were extremely polite and helpful. The location was close to everything we needed. Once we left our car with the very fast and friendly valet service, we did not need it again until...

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Helpful?
Thank Charles P
FrankHess-GM, Front Office Manager at Homewood Suites New Orleans, responded to this review

Dear Charles P, Thank you for staying with us. We appreciate your business and look forward to seeing you, soon. Kindest regards, Cayada Wroten

Dayton, Ohio
Reviewed 22 February 2016

My husband and I chose to stay in Homewood Suites to combine my convention days with a family visit with our son. During the day, my husband had plenty of room to work from the room with the suite option. The hot breakfasts were satisfying. Although our hotel was a short walk from Canal St. and the French Quarter, we...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank syke412
FrankHess-GM, Front Office Manager at Homewood Suites New Orleans, responded to this review

Dear syke412, We are extremely happy you enjoyed your stay with us, please share with your experiences with your friends and family. Whenever you are in the New Orleans area, we will hopefully be your first choice. Best regards, Cayada Wroten/Front Office Manager

Haslet, United States
Reviewed 19 February 2016

From the friendly staff, to the clean and quiet hotel, our stay at Homewood Suites in New Orleans was perfect! Thanks for going above and beyond to accommodate our every need! When we needed to take a cab, you had one there within seconds! Great experience!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Debbie K
FrankHess-GM, Front Office Manager at Homewood Suites New Orleans, responded to this review

Dear Debbie K, Thank you so much for taking the time to post your review on your recent stay at Homewood Suites. We appreciate it! We are glad you enjoyed your stay. We hope you return to see us soon and wish you continued safe travels. Thanks again, Cayada Wroten/ Front Office Manager

Tampa, United States
Reviewed 19 February 2016

All the accommodations of home at a reasonable rate, right where you want to be in NOLA! Walking distance to all major locations. All rooms are suites so there is plenty of room to stretch out. Will be back!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank James R
FrankHess-GM, Front Office Manager at Homewood Suites New Orleans, responded to this review

Dear James R, We are so glad you enjoyed your stay with us! Hopefully next time you are in the NOLA area you choose us again! Best regards, Cayada Wroten/ Front Office Manager

New York City, New York
Reviewed 18 February 2016

I don't know where to Start. The rooms are clean and comfortable, the decor is updated, the lobby is relaxing the staff if friendly and this hotel is in a perfect location. I love staying here because you can walk to the superdome, the convention center is not far and the french quarter is in only blocks away. The staff...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank T C
FrankHess-GM, Front Office Manager at Homewood Suites New Orleans, responded to this review

Dear T C, We are extremely happy you enjoyed your stay with us, please share with your experiences with your friends and family. Whenever you are in the New Orleans area, we will hopefully be your first choice. Best regards, Cayada Wroten/Front Office Manager

phoenix, az
Reviewed 17 February 2016

I stayed here two nights for business, and thought the location was great! You aren't t in the midst of the hustle and bustle of bourbon street, but you can easily walk there. The hotel has a really nice entrance. Breakfast was pretty good. The happy hour was nice - a few beers on tap and wine; you can serve...

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Helpful?
1Thank outofPHX
FrankHess-GM, Front Office Manager at Homewood Suites New Orleans, responded to this review

Dear outofPHX, We are so glad you enjoyed your stay with us! Hopefully next time you are in the NOLA area you choose us again! Best regards, Cayada Wroten/ Front Office Manager

Groton
Reviewed 17 February 2016

This hotel is a great location to enjoy all that New Orleans has to offer. Superior service in a hectic time, Madri Gras. Just two blocks from St. Charles Street, which most of the parades travel. From arrival to departure the staff offered outstanding service.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Richard J C
FrankHess-GM, Front Office Manager at Homewood Suites New Orleans, responded to this review

Richard J C, We are delighted that your family and friends had a fabulous time in our city, and at our hotel. Thank you for staying with us. We truly appreciate your business! Thanks again, Cayada Wroten/ Front Office Manger

Clayton, New York
Reviewed 17 February 2016

My friends and I were traveling to New Orleans for Mardi Gras and a business conference later in the week. We wanted to stay at a hotel that wasn't right in the center of the festivities, but still in walkable distance to everything. This hotel was perfect for that! It was quiet, private and had easy access to all of...

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Helpful?
1Thank Miriam F
FrankHess-GM, Front Office Manager at Homewood Suites New Orleans, responded to this review

Dear Miriam F, Thanks for taking the time of your busy schedule to tell us about your stay at our hotel. I have definitely taken note of issues you had at our hotel. Please know that our evening social "dinner", in the past year has changed. Hilton has decided to go with a more healthier and lighter option to provide...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
We are a newly renovated 166 all suite hotel in downtown New Orleans. Many complimentary amenities are included in the rate that is provided such as a hot buffet breakfast, free wifi, and a light dinner meal with beer/wine service Mon-Thu. ... more   less 

Additional Information about Homewood Suites New Orleans

Address: 901 Poydras St, New Orleans, LA 70112-1017
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: €154 - €442 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites New Orleans 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Homewood Suites New Orleans Hotel New Orleans
Homewood New Orleans
New Orleans Homewood Suites
Hotel Style:
#47 Business Hotel in New Orleans
#64 Family Hotel in New Orleans
#77 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites New Orleans staff and other travellers.
26 questions
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Questions? Get answers from Homewood Suites New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a balcony if you can.”
 of 5 bubbles 13LindaL, 29 Jan 2017 | Read review
“Rooms on the back are quieter.”
 of 5 bubbles MSRuby-7, 18 Jan 2017 | Read review
“Higher floors have quieter rooms.”
 of 5 bubbles JanetH537, 12 Jan 2017 | Read review
“If you do not want to valet, they is a garage just around the corner.”
 of 5 bubbles I2414WVjamesm, 12 Jan 2017 | Read review
“Try and get a room high up and away from the main street”
 of 5 bubbles DJ3636, 10 Jan 2017 | Read review
5 of 5