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Homewood Suites by Hilton New Orleans

1,579 reviews
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Traveller (178)
Room & Suite (286)
Pool & Beach (27)
Overview
  • Excellent46%
  • Very good26%
  • Average14%
  • Poor9%
  • Terrible5%
Travellers talk about
“french quarter”(324 reviews)
Free Internet
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton New Orleans
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,579)Write a Review
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Traveller rating
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91
Show reviews that mention
All reviewstwo bedroom suitefrench quarterevening receptionindoor poolfull kitchencomplimentary breakfastsuper domeliving areawalking distancebusiness centerrooms are largebourbon streetfew blockshotel is in a great locationvalet parkingdefinitely stay here againwwii museum
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281 - 285 of 1,555 reviews
Reviewed 7 January 2017

Stayed a couple times here a few years apart. Renovations have been done and hotel looks great. Only complaint would be was internet connection was really bad but not that big of a deal to us. Only ten minute walk to bourbon street and few...More

Review collected in partnership with Homewood Suites by Hilton
Thank MoJayRoger
Management response:Responded 8 January 2017

Greetings MoJayRoger Thank you for staying at the Homewood Suites. We are always happy to hear when our guest have enjoyed there stay with us. Our staff work very hard to make sure that you have an enjoyable and pleasurable stay. We do look forward...More

Reviewed 6 January 2017 via mobile

Cant beat a decent hot breakfast and dinner as well as beer and wine in the evening included in your stay. Our room was clean and nice, bed was comfortable, not great but good. kids loved the pool and they had a nice sized hot...More

Thank sparkel79
Management response:Responded 8 January 2017

Greetings sparkel79 Thank you for staying with us here at the Homewood Suites. We do appreciate you taking the time to let us know how well we served you. We do hope you come back an let us WOW you again. Desma Scott- Front Office...More

Reviewed 6 January 2017

Website claims newly renovated hotel, but I question that. Most of the public areas were nice but the guest rooms were not newly renovated. Several areas need improvement: beds, linens, plumbing, doors closing correctly, and carpet need to be cleaned. The food is not very...More

Review collected in partnership with Homewood Suites by Hilton
Thank Liz W
Response from desmascott, Front Office Manager at Homewood Suites by Hilton New OrleansResponded 31 January 2017

Greetings Liz W Thank you for staying at the Homewood Suites. We do apologize for any inconvenience we may have caused you during your stay with us. We do appreciate your business and we look forward to serving you again. Desma Scott- Front Office Supervisor

Reviewed 5 January 2017

Was in town for Sugar Bowl and hotel was quite crowded. Room was ok, somewhat worn and in need of some updates, couch in particular was worn and uncomfortable. It was as clean as possible, but not up to Hilton standards in my opinion. Free...More

Review collected in partnership with Homewood Suites by Hilton
Thank michaelwZ4913FX
Response from desmascott, Front Office Manager at Homewood Suites by Hilton New OrleansResponded 31 January 2017

Greetings michaelwZ4913FX thank you for staying at the Homewood Suites. We do appreciate your business and we hope to serve you again. Desma Scott- Front Office Supervisor

Reviewed 4 January 2017 via mobile

We stayed on the 7th floor. It was quiet, clean, and roomy. They have a decent free breakfast every morning and a happy hour with tapas type food in the evening. It was a quick walk to the Super Done, Harrahs Casino, and the French...More

Thank Annemarie E
Management response:Responded 5 January 2017

Greetings Annemarie E Thank you for staying at the Homewood Suites. We do appreciate your business and we look forward to serving you again. Desma Scott- Front Office Supervisor

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Internet
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Breakfast included
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$144 - US$414 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Family Hotel in New Orleans
#47 Business Hotel in New Orleans
#77 Romantic Hotel in New Orleans
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$144 - US$414 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Family Hotel in New Orleans
#47 Business Hotel in New Orleans
#77 Romantic Hotel in New Orleans
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (178)
Room & Suite (286)
Pool & Beach (27)
Dining (17)
Amenities (110)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
LaVerne142
20 April 2017|
AnswerShow all 5 answers
Response from pammommy | Reviewed this property |
Send a certified letter to them at the hotel address. That will get much more attention than an email.
2
Votes
LaVerne142
20 April 2017|
Answer
Response from Blake L | Property representative |
The name of the General Manager is Francis Carmelo and the Assistant General Manager is Cayada Wroten
0
Votes
BOATINGLADY
5 March 2017|
AnswerShow all 5 answers
Response from Blake L | Property representative |
There is a garage on the Penn St side of the hotel. The parking rate is $20/24 hours, however there is no in n out privileges and no one is held liable if damages occur.
0
Votes
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12345610
Room Tips
"We had two very quiet rooms at at the X15 and X16, it felt more private than the middle of the hallway."
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"Do not flush"
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"One bedroom suite"
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"Upper Level rooms have good views. Do not pay for $38 for parking. Garage adjacent to hotel is $20 for..."
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