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The Saint Hotel, Autograph Collection

1,309 reviews
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Traveller (727)
Room & Suite (319)
Dining (67)
Overview
  • Excellent51%
  • Very good31%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
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Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,309)Write a Review
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All reviewsburgundy barplay naughtycanal streetblue lightsfrench quartercool hotelboutique hotelthe ritzshower headruby slipperhotel barbourbon stthe general managerexposed brickgreat barmardi grasbed was very comfortable
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191 - 195 of 1,282 reviews
Reviewed 30 March 2017

The minute we walked into the hotel you were made to feel at home. The hotel was immaculate and staff couldn't help you enough. The service was outstanding, two of the staff that were really great were Kentrell the bellman and Lynssay the bar tender....More

1  Thank Ian M
Reviewed 30 March 2017

I always choose The Saint when visiting New Orleans. If you're looking for a comfortable room with modern NOLA flavor, excellent service/staff, bar, music, food - then choose the Saint! The location is perfect for French Quarter activities.

1  Thank Leslie C
Reviewed 29 March 2017 via mobile

This was by far the worst experience at a Marriott Autograph Collection. As a frequent guest of this brand, the service and quality was subpar. We did not receive housekeeping at any point during our 3 night stay until we made the phone call to...More

1  Thank setme76
Response from Darryl H, General Manager at The Saint Hotel, Autograph CollectionResponded 30 March 2017

Dear valued guest. Thank you for taking your time to share your experience with us. I am very sorry to hear about your "disappointing stay". I am sorry your room wasn't serviced during your stay, this is not the experience we want any of our...More

Reviewed 28 March 2017

Yes, The Saint is quirky – black lights illuminate the hallway to your room; and the location is ideal, on the perimeter of the French Quarter just beyond the nightly Bourbon Street block party. The staff is friendly and helpful – a special shout-out to...More

Thank cherirosenbradley
Response from Darryl H, General Manager at The Saint Hotel, Autograph CollectionResponded 29 March 2017

Dear valued guest. I do appreciate your candid feedback, however painful it is to hear. I assure you, we do take every single concern by our guests very seriously and do our very best to address each and every one. We are currently at the...More

Reviewed 28 March 2017

This was my first trip to New Orleans and the hotel was in the perfect location for walking around the French Quarter. The decor was different than any other hotel I've stayed at, which made the stay even more interesting. The shower was massive! I...More

1  Thank Lynsee E
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$182 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in New Orleans
#34 Romantic Hotel in New Orleans
#59 Business Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$182 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in New Orleans
#34 Romantic Hotel in New Orleans
#59 Business Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms
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Traveller (727)
Room & Suite (319)
Dining (67)
Pool & Beach (1)
Amenities (9)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
Nicole S
8 September 2017|
AnswerShow all 9 answers
Response from ryrowe | Reviewed this property |
Sorry, we were on a road trip, so cannot help with airport transport info!
0
Votes
tcbonk311
15 May 2017|
AnswerShow all 5 answers
Response from luckylibra7 | Reviewed this property |
There is valet parking available, which can be a bit pricey. Honestly, if you don't have to have a car with you, I wouldn't. The hotel is located about two blocks from Bourbon Street (about a 5 min walk, if that) and also... More
1
Vote
Dawn L
4 May 2017|
AnswerShow all 5 answers
Response from Anna U | Reviewed this property |
Me and my daughter walked late at night from Bourbon Street a few times and it was safe.
0
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Room Tips
"Excellent place to stay in New Orleans, close enough to the fun stuff, but professional enough to have well..."
Read review
"great location if you want to walk to quarter, minutes away. quick little walk to Bourbon st."
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"The street-facing rooms are noisiest. Avoid 316 - next to noisy gym."
Read review
"Spacious, clean, centrally located, with AMAZING staff."
Read review
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