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Moxy New Orleans Downtown/French Quarter Area

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210 O'Keefe Ave, New Orleans, LA 70112-1535
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 19/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Moxy New Orleans Downtown/French Quarter Area
Updated 19/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#119 of 181 hotels in New Orleans
Location
Cleanliness
Service
Value
In a city of unexpected second lines, bead covered trees, and vibrant culture, MOXY New Orleans gives ou everything yo want and nothing you don't. Marrying smart service and technology with contemporary style and affordability, MOXY is your reimagined boutique hotel. Make new traditions or reconnect with old favorites; MOXY New Orleans is blocks away from the French quarter and walking distance to live music venues, alluring restaurants, and even the streetcar. Nearby attractions include the Mercedes-Benz Superdome, Smoothie King Center, The Civic Theater, and, if you must, Bourbon Street. Our 108 guest rooms feature sumptuous bedding, upscale bath amenities, 42" LCD TVs, and furiously-fast Wi-Fi. At the center of it all, like literally, our hand-crafted cocktail bar-with the courage to be a game-changer, is buzzing with energy. It's a coffeehouse in the AM and the perfect place for a quick bite at night, plus 24/7 grab-n-go that is always delicious, always available.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Baggage storage
Non-smoking hotel
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Complimentary welcome drink
Happy hour
Snack bar
Vending machine
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Wake-up service / alarm clock
Flatscreen TV
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Modern
Languages Spoken
English
Hotel links
Special Offer:Save 15% on Weekends
385Reviews21Q+A70Room tips
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Popular mentions
Vic B wrote a review Yesterday
Sacramento, California75 contributions23 helpful votes
+1
Marriott has a lot of moxy charging as much as they do for what amounts to a stripped-down marginal dorm room. Even the chain that leaves the light on for you is a better deal. At the Moxy, you actually check in in the bar area, not a separate check-in area. When I checked in, the clerk was more interested in getting me my free drink (which I declined) than he was checking me in. The room has NO coffee maker and NO cups for drinking water. You have to go down to the bar area to get coffee, which isn't ready until 6 a.m. Hot water for tea? You have to ask the clerk to go into the kitchen. She did but brought it out in a plastic cup, which was melting. Plastic cups are available in the bar area. The room itself is spartan, and I do mean spartan, with a folding chair and an end table that act as a desk. At least a dorm room has a desk or a designated study area. The sink is in the room itself, not in the bathroom. The bathroom ceiling leaked, dripping water on you as you used the toilet. There was staining on the ceiling, leaving me to believe the leak was not recent. Why didn't house keeping see this? Makes one wonder. Want to iron clothes? They have communal ironing areas on every other floor. You better believe I will NOT be staying at a Moxy again!!
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Date of stay: December 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Spend a few dollars more and stay elsewhere
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Anne P wrote a review Nov 2021
2 contributions1 helpful vote
No frills Marriott. Good safe location, 1/2 mi from Bourbon St & walkable to many sites. Comfortable lobby area. Staff at check in & bar very inconsistent. Bartender only offered one of us the free Moxy drink upon check in. Big signs written about Happy Hour special drink prices but woman bartender told us that stopped when Covid began. (Then erase it—it’s written in chalk!) One young man at check in desk friendly & helpful while women seemed like they’d rather be anywhere else. We always waited for desk workers who ignored people standing there. Rooms are simple, no dressers or closets but lots of pegs on walls, smart TVs, folding chair & small table. However, they were never cleaned, no towels changed or beds made for 4 nights, even after we mentioned it. When we asked woman at checkout to call a cab, she just handed us a card & said it was only one they knew about. Hotel itself is fine, but many of the workers seem to need training in customer service & better communication.
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Date of stay: November 2021Trip type: Travelled with friends
1 Helpful vote
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Response from Jennifer S, Other at Moxy New Orleans Downtown/French Quarter Area
Responded 2 weeks ago
Thank you for taking the time to share this feedback with us and we do apologize for falling short of expectations. Rest assured, we will share this feedback among our team leaders to address your concerns and work diligently to improve in these areas of opportunity. Your business is very important to us and we do hope to better serve you on a future visit to New Orleans.
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John M wrote a review Sep 2021
1 contribution2 helpful votes
We booked 6 nights through Travelocity at this hotel, months before hurricane Ida. 2 weeks before we were due to check in, the hurricane hit. We couldn't get in contact with the hotel because they had no electricity and were closed. We contacted corporate and were told that we had to deal with Travelocity directly. For over 2 weeks, Travelocity tried to get in contact with the hotel and had no success. Every 24 hours or so, we would receive an email from Travelocity stating that they couldn't get through to the hotel. Everyday, we would go on the hotel's website and there would be a message that stated the hotel was closed. The day before we were scheduled to check in, we get an email from the hotel asking if we were coming. That really angered me. Travelocity couldn't get through to the hotel for weeks and neither could we, and they email me the day before acting like we hadn't been communicating with them this whole time. The day of our check in arrived and the hotel was still closed. The day we were set to check out arrives, and the hotel was still closed. Still no answer from the hotel. A few days after our original check out date, we get an email from Travelocity that the hotel finally responded and they would not honor a refund. We contacted corporate again and they told us and I quote "when it comes to cancellations due to weather, we are not jerks. We will issue a refund. Call them again and tell them you have just spoken to corporate and they will issue a refund". We called the hotel again, gave them all our information and they acted like they had no idea who we were. We received a second email from the hotel stating that they would not honor a refund. We finally called our credit card company and explained everything. They did a charge back. This is no way to do business. We booked 6 nights at this hotel and never stayed one night due to Ida. Somehow that was our fault. Shady hotel. Don't stay there.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
2 Helpful votes
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Response from Jennifer S, Other at Moxy New Orleans Downtown/French Quarter Area
Responded 27 Sep 2021
Thank you for taking the time to share this feedback with us and we do apologize for falling short of expectations. Rest assured, we will share this feedback among our team leaders to address your concerns and work diligently to improve in these areas of opportunity. Your business is very important to us and we do hope to better serve you on a future visit to New Orleans.
Read more
Doc Diva wrote a review Aug 2021
Burr Ridge, Illinois11 contributions2 helpful votes
This hotel was sub par at best. There were visible bleach stains in the carpet and damage to the walls on the hallway on our floor. There were ants in our room and when we notified the housekeeping they told us it was not our cleaning day. The bar staff did not use proper techniques and the lobby area was unkempt
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Date of stay: July 2021Trip type: Travelled with friends
2 Helpful votes
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Response from John McCarroll, General Manager at Moxy New Orleans Downtown/French Quarter Area
Responded 2 Aug 2021
Thank you for taking the time to share this feedback with us and we do apologize for falling short of expectations. Rest assured, we will share this feedback among our team leaders to address your concerns and work diligently to improve in these areas of opportunity. Your business is very important to us and we do hope to better serve you on a future visit to New Orleans.
Read more
Lucy C wrote a review Jun 2021
Atlanta, Georgia64 contributions88 helpful votes
I'm just going to cut to the chase on this one" Pros: * Price - came in about 1/3 less that I normally pay a night in New Orleans even though we had booked the best room type that the hotel offers * Bar - this applies only to the cocktails but I must say they were pretty darn good, they seem to have have an excellent mixology program * Quirky touches of humor - my favorite was the cover of the drain in the shower, it said "The Deep End" Cons: * The garbage cans on the sidewalk - they are literally 3 feet from the front door, in fact they're directly in front of the doors so you have to walk around them to get into the entrance * Room condition - so many little things wrong with the room. Nothing major at all but the most annoying for me was that the latch on the air vent right next to my bed was broken so the door made a racket when the automatic fan turned on * The bar is the front desk - this in its self is not a con, just the fact that everyone that needed anything (including a cocktail) crowded around the bar, so I spent a lot of time waiting in line * Requests at the bar/front desk were never fulfilled - request 1: there are no batteries in one of our TV remotes, can we please got replacements? request 2: the door on the air vent makes a racket, can you send someone to look at it? request 3: we've used all the towels, can we please get some fresh ones? Would I stay there again? Nope. But I do have to say again, the price was just spectacular for area
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from John McCarroll, General Manager at Moxy New Orleans Downtown/French Quarter Area
Responded 21 Jun 2021
Thank you for taking the time to share this feedback and rest assured it has been shared among our team leaders in effort to improve on your areas of concern. Please know we are doing our best to get things back to "normal" as quickly as possible in effort to not only meet but exceed our guests expectations. Your business is important to us and we hope to have a chance to have you as our guests again on a future trip to Nola.
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PRICE RANGE
US$94 - US$295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn and suites downtown, quality inn & suites downtown hotel new orleans, quality inn downtown, quality inn new orleans, new orleans quality inn
FORMERLY KNOWN AS
Quality Inn & Suites Downtown
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
108
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Frequently Asked Questions about Moxy New Orleans Downtown/French Quarter Area
Which popular attractions are close to Moxy New Orleans Downtown/French Quarter Area?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.3 km), Immaculate Conception Church (0.2 km), and 21st Amendment Bar at La Louisiane (0.4 km).
What are some of the property amenities at Moxy New Orleans Downtown/French Quarter Area?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Moxy New Orleans Downtown/French Quarter Area?
Top room amenities include air conditioning, a flat screen TV, and a walk-in shower.
What food & drink options are available at Moxy New Orleans Downtown/French Quarter Area?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Moxy New Orleans Downtown/French Quarter Area?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Moxy New Orleans Downtown/French Quarter Area?
Conveniently located restaurants include Olde Nola Cookery, Gallier's Restaurant & Oyster Bar, and Acme Oyster House.
Are there opportunities to exercise at Moxy New Orleans Downtown/French Quarter Area?
Yes, guests have access to a fitness centre during their stay.
Is Moxy New Orleans Downtown/French Quarter Area located near the city centre?
Yes, it is 0.7 km away from the centre of New Orleans.
Are pets allowed at Moxy New Orleans Downtown/French Quarter Area?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Moxy New Orleans Downtown/French Quarter Area?
Many travellers enjoy visiting Our Sacred Stories (0.6 km), Hermann-Grima House (0.7 km), and Longue Vue House and Gardens (5.4 km).
Is Moxy New Orleans Downtown/French Quarter Area accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.