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Astor Crowne Plaza - New Orleans French Quarter

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Astor Crowne Plaza - New Orleans French Quarter
Astor Crowne Plaza - New Orleans French Quarter
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536 Reviews from our TripAdvisor Community

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Showing 522: English reviews
Cleveland, Tennessee
Reviewed yesterday NEWvia mobile

Spent two nights through Valentine's Day. It was my husbands surprise present to me since I always wanted to go to NOLA. It was right at town everything is on walking distance which is helpful because their valet parking service is very very slow. We waited 30 minutes to get our car. And almost 20 mins when we were checking...

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Helpful?
Thank dcknow1207
Detroit, Michigan
Reviewed yesterday NEW

We really enjoyed our stay here. The front desk, the concierge, and the bellmen were superb! Very friendly and courteous. Great location with the streetcars right outside the front door! The only slight drawback was the noise from the elevators near our room. But we understand it is an older hotel. We would stay again

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Thank Siobhan W
Washington, DC
Reviewed 2 days ago NEWvia mobile

The hotel is an IGH membership which is Holiday Inn so that explains a lot. I was definitely scared after reading the reviews. We had a deluxe double room as far away from the elevators. No fridge. Beds were firm and creaky. Pillows were comfy. Blankets were basic. My husband noted that it didn't have that bad "hotel" smell. We...

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1Thank MoandSteve
Philadelphia, Pennsylvania
Reviewed 2 days ago NEW

Great location, decor, staff and more!! Room service kept our room in shape and We felt at home in this luxurious hotel from our arrival to our departure. I would recommend anyone that visit NOLA to stay in this hotel.

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Thank Latashia G
Lafayette, Louisiana
Reviewed 3 days ago NEW

The location of this hotel is wonderful, on Canal Street between Bourbon and Royale, backing up the French Quarter. The lobby is nice and well-maintained. The staff is New Orleans friendly, a real compliment. My problems with the hotel are a little bit petty, but I expect better from properties which purport to be better hotels. My room was good-sized...

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1Thank Mike H
Micah L, Manager at Astor Crowne Plaza - New Orleans French Quarter, responded to this review

Dear Mike H— Thank you for your comments regarding your recent stay at the Astor. I am so happy so see that you were pleased with the location of the hotel, the lobby, and the staff. However, I would like to apologize for the room not exceeding your expectations fully. I have shared your comments with our Housekeeping team, as...

Dallas, Texas, United States
Reviewed 3 days ago NEW

I waited over 4 hours for my room even though others checking in after me got theirs. I was supposed to have balcony but did not get one. It scared me that the window was nailed shut. The servers for our conference were outstanding as were other hotel personnel.

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1Thank Katherine K
Vista, California
Reviewed 3 days ago NEW

We loved our time in New Orleans and staying here was perfect! Location was central to most everything and definitely having the trolley right out the front door was a plus. Staff were very courteous.

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Thank vistadeb
Houston
Reviewed 4 days ago NEW

It was very close to all the action. Price was very reasonable and shopping, eating and partying. The only issue I had was a pair of shades that I just bought came up missing and it seemed as tho no one really cared to find out what happened. So I ended up loosing because Ray-Ban costed me 275.00

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Thank chasitym780
Reviewed 4 days ago NEWvia mobile

Perfect location! Nice rooms! Great staff! Why only average? Little things are sorely lacking! No lotion, no waters, no shower caps, no robes! This is just not right! Women who travel for business need these basic amenities. Will stay elsewhere in the future

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Thank Traveler B
Micah L, Manager at Astor Crowne Plaza - New Orleans French Quarter, responded to this review

Dear Traveler B, We appreciate your review regarding your recent stay at the Astor. I am happy to see that you found the location to be perfect, and the rooms to be nice. However, I am sorry to see that you were not happy with the amenities provided. I have forwarded your comments to our leadership team so they may...

Mount Juliet, United States
Reviewed 4 days ago NEW

The hotel was great. We were greeted warmly when we checked in. Sarah took great care of us in the morning. Will & McLean were great to us at the bar in the evenings. I cant say enough about how great Michelle, the concierge was. She gave us such great advice on things to do, see, and eat. Our room...

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Helpful?
Thank Mary H

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! Select from the renovated Astor Tower or historic Alexa Tower. The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. Valet parking is available at $42 per day and oversized vehicles at $52 per day. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more   less 

Additional Information about Astor Crowne Plaza - New Orleans French Quarter

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130-2309
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: €117 - €328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Astor Crowne Plaza - New Orleans French Quarter 4*
Number of rooms: 693
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, IHG and Hotels.com so you can book your Astor Crowne Plaza - New Orleans French Quarter reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans
Hotel Style:
#23 Luxury Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Astor Crowne Plaza - New Orleans French Quarter staff and other travellers.
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Scottish Highlands, United Kingdom
1 month ago
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Questions? Get answers from Astor Crowne Plaza - New Orleans French Quarter staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor Bourbon Street side has loud street noise around 4 AM. Either street cleaner and/or dumpster emptying. Can last up to 30 minutes.”
 of 5 bubbles Gogirl61, 15 Feb 2017 | Read review
“just keep checking prices, we got ours through hotels.com at a very good rate”
 of 5 bubbles tammymae59, 14 Feb 2017 | Read review
“High floors. Noise on Bourbon and Canal street can get quite loud.”
 of 5 bubbles danb166, 13 Feb 2017 | Read review
“The best thing to do is is talk to your host at reception and tell them what you require and they will do the rest.”
 of 5 bubbles 959rohitk, 13 Feb 2017 | Read review
“It is abig hotel so ask for your comfort room and they will find it for you.”
 of 5 bubbles RomiKanungo, 12 Feb 2017 | Read review
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