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SpringHill Suites New Orleans Downtown/Convention Center

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SpringHill Suites New Orleans Downtown\/Convention Center
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491 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites New Orleans Downtown/Convention Center
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Showing 457: English reviews
Reviewed 8 December 2016

The room setup was a little different, we had to move some furniture around so we could watch TV from the bed. The room could've been cleaner. A little sprucing up around the property would be nice. All employees were extremely helpful.

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Helpful?
Thank Joseph M
Sharon B, Front Office Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Good afternoon....We are apologize for the uncomfortable stay you and your family experienced here at our hotel. We have plans to renovate in 2017, so that you and your family can come back and enjoy a fresh and new look to our hotel. Also, thank you for the warm kindest that you expressed about the team as well. Front Desk...

Reviewed 1 December 2016

The room was neat and clean, staff very helpful, and breakfast included. While in the Warehouse District, this is close to the WWII Museum, Canal Street, shopping, restaurants and within walking distance to the French Quarter. Streets are brightly lit at night -- we never felt unsafe walking anywhere.

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Thank Patrice L
Reviewed 1 December 2016

Some friends and I were recently in New Orleans and stayed at this hotel. LaShanda, the front desk clerk, was AWESOME!! She was very welcoming and made our experience there very pleasant. I wished there were more people like her in the hotel industry. Keep up the great work!

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Thank Sheón C
Tulsa, Oklahoma
Reviewed 30 November 2016

Hotel was perfect for us. 5 people, all over the age of 14, and it worked out great. Breakfast was really good, staff was friendly and the hotel was clean! Perfect walking distance to restaurants and the River Walk. Also convenient to grab the trolly.

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Thank thepascos
Russellville, Alabama
Reviewed 26 November 2016 via mobile

We booked and prepaid. When we arrived, we waited a while & finally were told they had no rooms. We were sent to holding room with many other guests that were already waiting. Not a very friendly greeting. No shampoo, no hair dryer. On the bright side, the room was nice and spacious and it is close to the port.

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Helpful?
1Thank Raineybeth
Sharon B, Front Office Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

We do apologize about the long wait for rooms when you arrived at our hotel. This was one of our busiest weekends and we were trying to make the room that you just mention very clean comfortable for you, your family and other guest. We have given your response to the house keeping managers to make sure that guest like...

New Orleans, Louisiana
Reviewed 25 November 2016

We stayed at Spring Hill Suites 2 days before our cruise. It's a great spot that's convenient to the quarter and to the Riverwalk shopping/cruise terminal. Its about a 10 minute stroll up to Harrahs and canal street. The staff was very friendly and helpful. Our room and facilities were all very nice and clean. We parked across the street...

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2Thank dcstephens32
Reviewed 22 November 2016 via mobile

Good hotel close to The tourist stuff in New Orleans next to world of beer good quad area and enjoyed the staff good rooms good parking nice breakfast and Jordan my hotel stay was through there again when I go to New Orleans

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1Thank Jeffrey W
Vancouver, Canada
Reviewed 22 November 2016

I had a conference for four days and stayed at this hotel mainly because the price was so good. It was very convenient, clean and comfortable. Give it 4 out of 5 because it is great for what it offers for this type of hotel. Besides being close to the convention center it is in the warehouse district and quite...

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Thank Scott L
Europe
Reviewed 15 November 2016

If you are on a convention, this hotel probably offers the best value for your money: it is only 1 block away from the convention center, only a few blocks away from the interstate so the ride to and from the airport is considerably fast. The rooms are quite nice and spacious enough, although not as big as other Springhill...

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Thank Gregor W
Hammond, LA
Reviewed 9 November 2016 via mobile

Place was clean, nice and check in was a breeze! Great location not too far from all the fun stuff! I'll absolutely be saying again! They offer valet parking only. Sometimes your car may be kept off site which could take a bit to get your car. So call ahead of you know when you leaving.

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Helpful?
Thank David5131
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

David5131, It was a pleasure to have you stay with us and we are looking forward to your return. New Orleans is a great place to visit at any time of the year. See you soon!

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Staying in Arts District / Warehouse District

Neighbourhood Profile
Arts District / Warehouse District
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites New Orleans Downtown/Convention Center

Address: 301 St. Joseph Street, New Orleans, LA 70130 (Formerly SpringHill Suites New Orleans Convention Center)
Region: United States > Louisiana > New Orleans > Arts District / Warehouse District
Price Range: €142 - €385 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites New Orleans Downtown/Convention Center 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Springhill Suites New Orleans Hotel New Orleans
New Orleans Springhill Suites
Hotel Style:
#53 Business Hotel in New Orleans
#86 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites New Orleans Downtown/Convention Center staff and other travellers.
11 questions
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Denver, Colorado
over a year ago
3 months ago
Holly, Michigan

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Questions? Get answers from SpringHill Suites New Orleans Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the side that faces the Club”
 of 5 bubbles H2416BHdianac, 6 Feb 2017 | Read review
“Don't plan for sleeping on the pull-out couch.”
 of 5 bubbles pico427, 9 Jan 2017 | Read review
“Rooms away from the street are quieter.”
 of 5 bubbles 631jayd, 4 Jan 2017 | Read review
“Not at St Joseph St, higher floors.”
 of 5 bubbles Gijassy1, 1 Jan 2017 | Read review
“Request a higher floor as lower floors get street noise from pedestrians.”
 of 5 bubbles TravelAngel101, 31 Dec 2016 | Read review
5 of 5