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SpringHill Suites New Orleans Downtown/Convention Center

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SpringHill Suites New Orleans Downtown\/Convention Center
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465 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites New Orleans Downtown/Convention Center
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Showing 436: English reviews
worldwide
Reviewed 28 August 2015

The hotel was average, nothing spectacular. This hotel is about 6 blocks from canal street. The walk is doable, but can be a long one after several times back and forth from the happening areas.Overall the staff was not friendly or helpful, When I check in I was given a room that had not been cleaned, or completed. The front...

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1Thank scenes2me
Lafayette, Louisiana
Reviewed 27 August 2015

I was in town for a quick overnight business trip and needed to stay in the downtown area. I visit New Orleans frequently for business and frequently am challenged with finding a reasonably priced hotel AND parking that is clean, comfortable, affordable, and convenient. This one meets all those criteria plus more. Staff were helpful and friendly, from the moment...

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2Thank clumbermom1
Brenda H, Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thanks for sharing your experience with us. It is guest like you that keep us on our toes. I have shared your comments with our staff and each look forward to you coming back to see us.

Denver
Reviewed 26 August 2015

At first, we found it a little odd that our room was separated from the front desk by a parking garage, but after awhile, you get used to it. We were pleasantly, surprised to find our room had a patio by the pool. Our only complaint would be with housekeeping. One day our room wasn't cleaned at all and another...

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1Thank SwissMountainDog
Humble, Texas
Reviewed 25 August 2015 via mobile

Had to make several business trips to New Orleans and we stayed here. The rooms (suites) were nice size, the rooms were clean and well furnished. If I had anything that was a little lacking their business center was a table with a couple of computers and the printer did not work. Overall it was a good stay, parking rate...

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Thank BBtraveler19806
Inglewood, California
Reviewed 24 August 2015 via mobile

The room is as described per pictures. The front desk check and check out was a breeze. The rooms are all suites with a sofa let out bed. This suite was equipped with 2 queens, sofa bed, flat screened tv, kitchenette. The breakfast was hot and good sometimes a little late due to someone didn't show up. My only grip...

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Thank Sonya S
Chicago,IL
Reviewed 24 August 2015

We stayed here at the end of July for 3 nights. Room was clean enough, but there was a gap in the panel where the ac was and it made it super loud, I also noticed my daughter who slept next to it was lightly covered in a black dust. I crammed a towel in the opening which seemed to...

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Thank KellymarieChi
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Dear KellyMarieChi, All I can say is that what you experienced is a total embarrassment to my team and I . I am not sure of how the issues with the pool could have possibly happened when the engineers completes a checklist each day that requires them to check and clean the pool during the AM and the PM shifts...

Raleigh, North Carolina
Reviewed 23 August 2015 via mobile

Unresponsive front desk. Paper thin walls. Loyd and disruptive guests not addressed. Awful experience. Slamming doors, people running the halls. Totally unpleasant and disappointing. I would never return here. They don't provide adequate toiletries either.

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Thank mwbm
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Dear Valued Guest, I am sorry that the hotel was noisy during your stay. It sounds like you may have been here during one of the weekends that we hosted some of the sports tournaments. I agree that the hotel can get noisy during these events and we make every effort to have our security person make additional rounds when...

New York, New York, United States
Reviewed 11 August 2015

I recently stayed at this hotel for a conference at the convention center. This hotel is very close to the convention center -2 short blocks. The room was clean and comfortable equipped with a microwave and fridge. The free wifi is always a plus anywhere I go and this one worked with no dropouts of service. The free breakfast in...

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Thank SMP272
Rockford, Illinois
Reviewed 11 August 2015

Stayed here the night before a cruise. Staff was great and very close to the port. Room was adequate. Good continental breakfast. Close too everything . Outlet mall blocks away. My favorite to brands , Tommy Bahamas and Lucky brand.

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Thank Rick P
Franklin TN
Reviewed 9 August 2015

We chose this hotel based on price and proximity to the cruise terminal. We knew it was within walking distance to French Quarter but did not realize that in the heat of summer how miserable that walk could be. We were able to check in pretty early after leaving our ship despite being initially told no rooms were available yet....

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Helpful?
Thank TNgal
Brenda H, Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thank you for sharing your experience with us. I would like to apologize for the pool condition. Your comments has been shared with our staff. We will investigate to ensure that this is a one time incident. Thanks again, it is guest like you that help us to get better.

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Staying in Arts District / Warehouse District

Neighbourhood Profile
Arts District / Warehouse District
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites New Orleans Downtown/Convention Center

Address: 301 Saint Joseph St, New Orleans, LA 70130-3617 (Formerly SpringHill Suites New Orleans Convention Center)
Region: United States > Louisiana > New Orleans > Arts District / Warehouse District
Price Range: €91 - €345 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites New Orleans Downtown/Convention Center 3*
Number of rooms: 208
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Also Known As:
Springhill Suites New Orleans Hotel New Orleans
New Orleans Springhill Suites
Hotel Style:
#53 Business Hotel in New Orleans
#86 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites New Orleans Downtown/Convention Center staff and other travellers.
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Denver, Colorado
over a year ago
22 days ago
28 days ago

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Questions? Get answers from SpringHill Suites New Orleans Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book well inadvance”
 of 5 bubbles gregjw, 15 Nov 2016 | Read review
“room away from main street”
 of 5 bubbles bunnyman2014, 1 Nov 2016 | Read review
“On weekends - get into the breakfast room early. Tho streetcar nearby - allow lots of time to get to Audubon Zoo (streetcar fun, but slow)”
  • desk area
  • mini-kitchen area
  • Comfortable, firm mattresses
  • TV view-able from beds and sofa
  • comfortable sitting area
  • Daytime view from room 215
  • View from room 215
 of 5 bubbles G9519SLkathym, 11 Sep 2016 | Read review
“Valet parking is expensive but neccesary”
 of 5 bubbles HMCHUGH430, 31 Aug 2016 | Read review
“On weekends, ask for something away from the night life”
 of 5 bubbles SeaTexas, 23 Jul 2016 | Read review
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