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SpringHill Suites New Orleans Downtown/Convention Center

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SpringHill Suites New Orleans Downtown\/Convention Center
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503 Reviews from our TripAdvisor Community

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Showing 467: English reviews
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Gainesville, Florida, USA
Reviewed 1 week ago

I attended the Biophysical Society meeting from Feb 11 to the 15th. I purposely reserved one room for 2 students who came to the conference, and 1 room for myself (+ my 8 month old son). Due to classes, my students opted to leave on the 14th, while I stayed till the 15th.... so both students were only going to...

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Helpful?
1Thank Otonye B
Management response:

Dear Otonye, Thank you for taking the time to review our hotel. Will you please contact me directly and we will be able to discuss your billing further. I am sorry to hear that you have had difficulties contacting a manager, but I promise I will be able to resolve your issues. The hotels phone number is (504) 522-3100 and...

College Station, Texas
Reviewed 1 week ago via mobile

We stayed here with our family of four. I slept on the sofa bed with our 4 year old and it was like sleeping on metal... you could feel all the coils in your back. We tried to get a bed with two queens, which could have been better, but they didn't have any. I did like that the hotel...

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Helpful?
1Thank csw17
Management response:

Dear CSW17, Thank you for taking the time to review our hotel. I am happy to hear that you enjoyed our staff as we take great pride in our customer service. It is unfortunate to hear about your troubles with our sofa bed. Currently, every sofa is going to be replaced during our renovation that is starting this Summer. In...

Reviewed 2 weeks ago

Excellent location for the convention center. Only 2 blocks away. Relatively quite location for French Quarter. Valet only parking $35 a day and not all cars stay on site, so be aware of that. Breakfast was good, lots of choices. Lobby was neat, clean and updated. Once you ascend to your room the hotel is not as updated . Small...

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Helpful?
1Thank Jennifer J
Management response:

Dear Jennifer, Thank you for taking the time to review our hotel. I am happy to hear that you enjoyed our location. Furthermore, our hotel is scheduled to undergo a full renovation starting this Summer. We look forward to seeing you next time you're in the New Orleans area. Sincerely, Michael W.

Prescott, Arkansas
Reviewed 2 weeks ago via mobile

This hotel was an excellent location for our Carnival Cruise we could literally see the top of the cruise ship from a hotel lobby. It was in pretty good shape somewhat of an old business class needed updates but the location was excellent great walking distance to restaurants the mall bars convenience stores. The best part of this hotel was...

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Helpful?
1Thank truthseeka
Management response:

Dear Truthseeka, I am very happy to hear that you enjoyed our location and staff! I will make sure to pass your kind words to our associates during our next meeting. We look forward to seeing you the next time your travels bring you into New Orleans. Sincerely, Michael W.

Dallas, Texas
Reviewed 2 weeks ago

I was debating between 3 and 4 stars but gave them the benefit of the doubt. The rooms were nice sized with a complete kitchen The hotel was convenient to Harrah's, the convention center and French Quarter. I also liked the free breakfast. There were some areas of improvement needed however. The staff was not especially pleasant or welcoming. They...

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Helpful?
Thank lyoto
Franklin
Reviewed 2 weeks ago via mobile

This hotel has potential. We stayed here before and after a cruise. The hotel was convenient to the port. The room is larger than average rooms because it includes sofa, sink, and mini fridge area separate from two beds. The room was clean. Beds were comfy. Enjoyed having the bathroom sink and mirrors outside of bathroom so one could shower...

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Helpful?
1Thank V3100RKamyb
Management response:

Dear V300RKamyb, Thank you for taking the time to review our hotel. I am glad to hear that you enjoyed our location and our room layout. Hopefully, when your travels bring you back to New Orleans you will come see us again. Sincerely, Michael W.

Reviewed 2 weeks ago

The neighborhood was very convenient and for the most part quiet-the staff was helpful (although we did receive a phone call at 3:38 am that was the front desk person insisting that he was returning our call?). Our room had a very large stain in the carpet and did not have a TV in the seating area...overall it is just...

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Helpful?
1Thank Peter R
Management response:

Dear Peter, Thank you for taking the time to review our hotel. I am glad to hear that you enjoyed our location and our staff. Sorry to hear about the early morning disturbance as I understand how inconvenient that would be. We look forward to serving your lodging needs next time you are in the City. Sincerely, Michael W.

Houston, Texas
Reviewed 2 weeks ago via mobile

The hotel rooms are a little dated but the hotel itself is very nice. The best part about our stay were the managers that worked around the clock to ensure that every guest was satisfied. Brian & Michael are something to brag about!!! They made sure that things were right although we had an interesting check in process and the...

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Thank lw0288
Reviewed 4 weeks ago via mobile

Amazing lication.awesome hospitality.very good hotel.staffs are realky helpful and breakfast spread is really great.people are always keeping the hotel tidy.location wise good and casino is near by.walking dist to bourbon street

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Helpful?
Thank Subhajit B
North Holland Province, The Netherlands
Reviewed 4 weeks ago

Plenty of room, typical Spring Hill. Refrigerator, mini kitchenette. Would stay there again. Going back in another 10 days for another Business trip. Staying at the Downtown Convention Center Marriott this next time. We were there from 2/15 to 2/19, Mardi Gras started 2/17 and it was also NBA All-star Weekend so our Suite price was inflated. It was nice...

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Helpful?
1Thank Robert L

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Staying in Arts District / Warehouse District

Neighbourhood Profile
Arts District / Warehouse District
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites New Orleans Downtown/Convention Center

Address: 301 St. Joseph Street, New Orleans, LA 70130-3617 (Formerly SpringHill Suites New Orleans Convention Center)
Region: United States > Louisiana > New Orleans > Arts District / Warehouse District
Price Range: €119 - €350 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites New Orleans Downtown/Convention Center 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Springhill Suites New Orleans Hotel New Orleans
New Orleans Springhill Suites
Hotel Style:
#53 Business Hotel in New Orleans
#86 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites New Orleans Downtown/Convention Center staff and other travellers.
11 questions
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Denver, Colorado
over a year ago
4 months ago
Holly, Michigan

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Questions? Get answers from SpringHill Suites New Orleans Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms on interior courtyard”
 of 5 bubbles jenniferjQ6438RA, 16 Mar 2017 | Read review
“ask to stay off of the street side as there is a small bar that had live music one night across the street”
 of 5 bubbles peterrZ830BZ, 12 Mar 2017 | Read review
“if your there during Mardi Gras, don't expect to sleep. Only four floors tall.”
 of 5 bubbles X878XTrobertl, 25 Feb 2017 | Read review
“Avoid the side that faces the Club”
 of 5 bubbles H2416BHdianac, 6 Feb 2017 | Read review
“Don't plan for sleeping on the pull-out couch.”
 of 5 bubbles pico427, 9 Jan 2017 | Read review
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