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Holiday Inn Downtown Superdome

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Holiday Inn Downtown Superdome
Holiday Inn Downtown Superdome
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1,192 Reviews from our TripAdvisor Community

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Showing 1,066: English reviews
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Columbus, Ohio
Reviewed 2 days ago NEW

I found the inn comfortable and accommodating with a New Orleans decorating twist reflected in the great murals in common areas and the decorations in the bar. Room was extremely comfortable with a nice balcony and a lounge area. There was a small but very well stocked gym - normally all i find is are treadmills but this had a...

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Helpful?
Thank kday0325
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for taking the time to review our hotel. We greatly appreciate you acknowledging our convenient amenities, comfortable rooms, and dedicated team. We're grateful for your feedback and business, and hope to serve you again soon!

Boston, Massachusetts
Reviewed 4 days ago NEWvia mobile

Had a 2 queen room, pulled back the sheets on one of the beds, found hair on the sheets, so I went to he other bed, and also found hair on the sheets. The room had a musty old smell, and the wall AC panel didn't actually control the AC, which sounded like a jet engine. The bathroom was worn,...

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Helpful?
Thank SPBboston
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

We deeply regret this disappointing experience; it certainly does not meet the caliber of quality or service for which we strive. Your comments are essential in our ambition to consistently improve and will be utilized to move forward in a positive light. Should you choose to give us a second chance, you'll find we truly take guest feedback to heart...

Reviewed 4 days ago NEWvia mobile

I have been here 20 minutes and I can already tell this place is amazing. Kristy at the front desk has been very helpful and attentive. I could tell she was busy and she was still able to accommodate us. The room is nice, great view with balcony, and great staff. Thank you so much!

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Helpful?
Thank Keith S
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for acknowledging the dedication of our team! We strive for excellence and guest recognition is the greatest gift. We appreciate you taking the time to personally recognize Kristy as well; she is an integral member of our Holiday Inn family and will be commended for her efforts. We look forward to serving you again soon!

Hattiesburg, Mississippi
Reviewed 1 week ago

Stayed 2 nights last month. Checked out and left an item of sentimental value to me in my room. It was found and turned in by a security guard and I appreciate him for that and an employee by the name of Shantelle Williams made sure that the item was returned to me. I hope the name is correct. She...

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Helpful?
Thank N J W
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you kindly for acknowledging members of our staff and taking the time to bring these issues to our attention. Your comments are extremely helpful in our enduring aspiration to improve the guest experience. Housekeeping and Security Management has been made aware of the concerns, and we deeply regret you lost trust in our product due to this incident. I...

Rugby, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed at the Holiday Inn in downtown New Orleans. It was walking distance to the exhibition centre and the French quarter. The rooms were large, well equipped and clean. All of the staff in reception were very helpful throughout the stay. Breakfast was good but the coffee a little bitter! Due to the NADA show we paid more than $200...

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Helpful?
Thank joglall
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for acknowledging our convenient location, dedication to cleanliness, comfort, and service! It seems as though you enjoyed your stay, however, we regret you did not find value in our hotel. Rates do fluctuate based on demand and it's certainly peak season for New Orleans- between the conventions and conferences, to Mardi Gras and festivals galore. Summertime is slower...

Bridgend, United Kingdom
Reviewed 2 weeks ago

Nice looking Hotel although a bit up market for us. The rooms are large well equipped and there are vending machine on some floors for pay for snacks and drinks. Security is good as you have to use your room card to even use the lifts so no one can get up to the rooms without one. Breakfast was quite...

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Helpful?
Thank TreccoTaff
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

We greatly appreciate you acknowledging our large and well equipped rooms and the good security. Thank you for taking the time to review our hotel.

Highland Park, Illinois
Reviewed 2 weeks ago

Was in town for the marathon this past weekend so most hotels were over priced. The holiday inn hotel didn't look like much on the outside but was very clean and the front desk staff was so friendly and accommodating. Good location as well to walk to everything downtown and a $6 uber to frenchman street.

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Helpful?
Thank Bradley B
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for taking the time to review our hotel. We greatly appreciate you acknowledging the great service, dedication to cleanliness, and the friendly front desk staff. We're grateful for your feedback and business, and hope to serve you again soon!

Glasgow, United Kingdom
Reviewed 3 weeks ago

great location, and it is not far from superdome and smoothie king center, hotel staff got us great tickets for the new orleans pelicans basketball game, staff are very helpfull rooms great and a good view

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Helpful?
Thank isabel g
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We're so pleased you enjoyed our convenient location, heartfelt service, and spectacular views! Smiling faces eagerly await your return for the next home game, or NBA Allstars is just around the corner- offering additional excitement the first weekend of Mardi Gras! Your business and time to review our hotel is truly valued.

Amsterdam
Reviewed 3 weeks ago

We stayed here while on an 8 day cruise. This save a huge amount of money-the cheapest parking I have found in NO is $8/day-$64 for an 8 day cruise. Rooms were spacious and clean with a great view of a park across the street. Located within walking or short taxi to Bourbon Street and the French Market. My BIG...

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Helpful?
Thank Neill B
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you kindly for the acknowledging our value, comfortable rooms, dedication to cleanliness, and fantastic location in the heart of downtown! It's wonderful to see you enjoyed your pre cruise stay. Although, we sincerely apologize for your disappointment with no coffee offered in the lobby. Each guest room includes a Keurig Coffee Maker and our friendly team is happy to...

Neoga Illinois
Reviewed 4 weeks ago

We had a heck of a time finding this place what with road construction and so many one way streets but finally got there. It is a beautiful hotel and our room was spacious and comfortable and even had Andy Warhol paintings in it...It has a nice bar and we had a delicious and reasonably priced breakfast. It has secure...

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Helpful?
Thank Elaine E
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you kindly for taking the time to share such wonderful comments! We greatly appreciate you acknowledging our beautiful hotel, comfortable rooms, original artwork, and convenient amenities. Your business and feedback are truly valued, and we hope to serve you again in the future!

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 

Additional Information about Holiday Inn Downtown Superdome

Address: 330 Loyola Avenue, New Orleans, LA 70112-1807
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: €119 - €279 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Downtown Superdome 3.5*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Booking.com and IHG so you can book your Holiday Inn Downtown Superdome reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome
Hotel Style:
#37 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Downtown Superdome staff and other travellers.
22 questions
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Questions? Get answers from Holiday Inn Downtown Superdome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high up floors away from lifts”
  • smoothies king center
 of 5 bubbles isabelgW6790JJ, 7 Feb 2017 | Read review
“We were on 17th floor. Loved the view and had relatively low noise level.”
 of 5 bubbles lindabH7793OT, 2 Jan 2017 | Read review
“The 18th floor is the executive floor. Best views, very little noise.”
  • View from the 18th floor balcony.
 of 5 bubbles stephenc114, 7 Dec 2016 | Read review
“High floors, we liked facing the side with the pool.”
 of 5 bubbles TrixieP62, 3 Dec 2016 | Read review
“Select city view upper floor overlooking pool”
 of 5 bubbles bubbastone, 20 Nov 2016 | Read review
5 of 5