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Hilton Garden Inn New Orleans Convention Center

1,394 reviews
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Traveller (152)
Room & Suite (98)
Pool & Beach (10)
Overview
  • Excellent40%
  • Very good34%
  • Average13%
  • Poor8%
  • Terrible5%
Travellers talk about
“front desk”(155 reviews)
“french quarter”(239 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Offers from Hilton Garden Inn New Orleans Convention Center
Special Offer: Double Points, Every Stay
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Rooms
11 Mar12 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,394)Write a Review
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458
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Show reviews that mention
All reviewsfront deskfrench quarterwarehouse districtcruise terminalnice hotelbreakfast buffetwwii museumwithin walking distancevalet parkingvalet servicewould stay here againenjoyed my staymardi grasfew blocksbourbon streethginola
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1 - 5 of 1,348 reviews
Reviewed 5 days ago

The rooms are large and comfortable, had all the amenities we needed for a two night stay. Requested an early check-in since we were coming off a Carnival Cruise and that seemed to be a bit confusing for front desk, but they were still able...More

Thank GraceMountain
Response from Jermie H, Front Office Manager at Hilton Garden Inn New Orleans Convention CenterResponded 4 days ago

Good Evening, Thank you for taking the time to review our hotel. I am happy that you found our concierge to be helpful for you. However, I am sorry for the service you received at our restaurant. At our hotel we are constantly trying to...More

Hotel's Favourite
Reviewed 7 December 2017

My stay at the Hilton Garden Inn New Orleans Convention Center on 1001 S. Peters St. started out great!!!! The room is very comfortable!!! There are 4 pillows for my bed. There is a refrig, safe, and micro in the room and the fan gave...More

Thank gary c
Response from Ben B, General Manager at Hilton Garden Inn New Orleans Convention CenterResponded 8 December 2017

Dear Gary C. - Thank you for the great review and for sharing so many photos :) We are happy that you enjoyed so many of our hotel's amenities including the heated pool, fitness room, and the wine selection. The team and I really enjoyed...More

Reviewed 1 week ago via mobile

I was very disappointed when I arrived at this hotel to find the room in this condition. Stained furniture, stained lampshades, stained carpets, shutters on door broken, curtains held up with a safety pin, moldy/dusty vents, wet pictures inside frames, towel rack hanging on by...More

Thank AdirondackChad
Response from Ben B, General Manager at Hilton Garden Inn New Orleans Convention CenterResponded 1 week ago

Dear AdirondackChad - We sincerely apologize that your room was not up to standard. While we will be undergoing a full renovation later this year, we are committed to providing a quality experience for every guest. The items that you encountered were preventable and we...More

Reviewed 3 weeks ago via mobile

We recently stayed here and had our most disappointing stay at any Hilton property to date. I am usually not too picky. I know that running a hotel can be trying, and running one during Mardi Gras must be truly difficult. However, what we experienced...More

1  Thank Wayne D
Response from Ben B, General Manager at Hilton Garden Inn New Orleans Convention CenterResponded 2 weeks ago

Dear Wayne D - We sincerely apologize for the items that did not go smoothly during your recent stay. Thank you for sharing such a thorough account of your recent stay. Your entire recap is providing us with several learning opportunities that we will be...More

Reviewed 3 weeks ago

We had an enjoyable stay. Check in, valet, and check out were easy. We had a drink at the bar. The hotel employees were nice enough. The hotel was clean. Everything was in working order. We would definitely stay here again.More

Review collected in partnership with Hilton Garden Inn
Thank starrysky96
Response from Ben B, General Manager at Hilton Garden Inn New Orleans Convention CenterResponded 3 weeks ago

Dear starrysky96 - Thank you for choosing to stay with us during your recent visit to New Orleans. We are happy to hear how much you enjoyed our clean and well maintained hotel - and that you had opportunity to experience our service-minded team. We...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$123 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Business Hotel in New Orleans
#39 Family Hotel in New Orleans
#56 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Business Hotel in New Orleans
#39 Family Hotel in New Orleans
#56 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (152)
Room & Suite (98)
Pool & Beach (10)
Dining (8)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Nearby
Arts District / Warehouse District
Once a thriving industrial zone, today this district
is home to a buzzing arts scene with an amazing
assortment of galleries, boutiques, and studios having
moved in and set up shop throughout the disused
warehouses for which the area is so well known. Much
of the art you'll come across here is local in scope,
ownership and inspiration. However, among the many old
brick warehouses are modern structures of steel and
...More
Questions & Answers
Ask a question
angie b
30 January 2018|
AnswerShow all 4 answers
Response from CristianS954 | Reviewed this property |
This one
0
Votes
Christa D
19 November 2017|
AnswerShow all 2 answers
Response from jacquelinelU6807PA | Reviewed this property |
No shuttle services at all just cabs outside. You will do better to pay for car parking at cruise line.
0
Votes
jagbasi8
26 August 2017|
AnswerShow all 7 answers
Response from 859kellig | Reviewed this property |
small fridge and coffee maker
0
Votes
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Room Tips
"We had a room with a view of the courtyard, it was quiet on that side."
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"Will not stay here next time We travel to New Orleans"
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"Ask for top floor (7) and even numbered room."
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"Good tip is to find another hotel."
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