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The rooms are large and comfortable, had all the amenities we needed for a two night stay. Requested an early check-in since we were coming off a Carnival Cruise and that seemed to be a bit confusing for front desk, but they were still able...More
Response from Jermie H, Front Office Manager at Hilton Garden Inn New Orleans Convention CenterResponded 4 days ago
Thank you for taking the time to review our hotel. I am happy that you found our concierge to be helpful for you. However, I am sorry for the service you received at our restaurant. At our hotel we are constantly trying to...More
My stay at the Hilton Garden Inn New Orleans Convention Center on 1001 S. Peters St. started out great!!!! The room is very comfortable!!! There are 4 pillows for my bed. There is a refrig, safe, and micro in the room and the fan gave...More
Thank gary c
Response from Ben B, General Manager at Hilton Garden Inn New Orleans Convention CenterResponded 8 December 2017
Dear Gary C. -
Thank you for the great review and for sharing so many photos :) We are happy that you enjoyed so many of our hotel's amenities including the heated pool, fitness room, and the wine selection.
The team and I really enjoyed...More
I was very disappointed when I arrived at this hotel to find the room in this condition.
Stained furniture, stained lampshades, stained carpets, shutters on door broken, curtains held up with a safety pin, moldy/dusty vents, wet pictures inside frames, towel rack hanging on by...More
Response from Ben B, General Manager at Hilton Garden Inn New Orleans Convention CenterResponded 1 week ago
Dear AdirondackChad -
We sincerely apologize that your room was not up to standard. While we will be undergoing a full renovation later this year, we are committed to providing a quality experience for every guest. The items that you encountered were preventable and we...More
We recently stayed here and had our most disappointing stay at any Hilton property to date.
I am usually not too picky. I know that running a hotel can be trying, and running one during Mardi Gras must be truly difficult. However, what we experienced...More
1 Thank Wayne D
Response from Ben B, General Manager at Hilton Garden Inn New Orleans Convention CenterResponded 2 weeks ago
Dear Wayne D -
We sincerely apologize for the items that did not go smoothly during your recent stay. Thank you for sharing such a thorough account of your recent stay. Your entire recap is providing us with several learning opportunities that we will be...More
We had an enjoyable stay. Check in, valet, and check out were easy. We had a drink at the bar. The hotel employees were nice enough. The hotel was clean. Everything was in working order. We would definitely stay here again.More
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Response from Ben B, General Manager at Hilton Garden Inn New Orleans Convention CenterResponded 3 weeks ago
Dear starrysky96 -
Thank you for choosing to stay with us during your recent visit to New Orleans. We are happy to hear how much you enjoyed our clean and well maintained hotel - and that you had opportunity to experience our service-minded team. We...More
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and
glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.