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Four Points By Sheraton French Quarter

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541 Bourbon Street, New Orleans, LA 70130
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (516)
Room & Suite (280)
Pool & Beach (38)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 19/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points By Sheraton French Quarter
Updated 19/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#82 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
Travellers' Choice
Immerse yourself in the iconic Bourbon Street neighborhood in New Orleans at Four Points by Sheraton French Quarter, a contemporary hotel. Brilliantly positioned close to Cafe du Monde, Jackson Square, House of Blues and other iconic New Orleans attractions, our hotel affords guests easy access to the best of the French Quarter and the city beyond. Relax in our well-appointed hotel rooms and suites, some of which feature balconies overlooking Bourbon Street. Get invigorated after a spirited night in the French Quarter in our 24-hour fitness center or make a splash in our scenic outdoor pool. Featuring nearly 4,300 square feet of adaptable venue space, including an outdoor courtyard, our historic hotel is also an inspired destination for an intimate event or VIP meeting in New Orleans.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Complimentary instant cofffee
Car hire
Business Centre with Internet Access
Conference facilities
Wifi
Pool / beach towels
Outdoor pool
Complimentary tea
Banquet room
Meeting rooms
Concierge
Convenience store
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Private balcony
Safe
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Great View
Languages Spoken
English
Hotel links
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1,394Reviews75Q+A100Room tips
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Popular mentions
TimMcAfee wrote a review Mar 2021
Big Stone Gap, Virginia56 contributions39 helpful votes
1. We made a reservation and we were promised a balcony room on the corner of Bourbon & Toulouse. That did not happen. 2. Our written confirmation from the hotel advised that our check-in time was 1:00 p.m. We arrived about 1:30. Room was not available, and we were advised it would be available "shortly", and to check back in an hour. We returned at about 3:00 p.m. Room was not available, and we were advised it would be available "shortly", and to check back in 30 minutes. We returned shortly before 4:00 p.m. Room was not available. We were advised it would be available very soon, and to please wait in the lobby and they would come & notify us when the room will be ready. We are now very unhappy. Management stated that our check in was not 1:00 pm despite the written confirmation, and that the written 1:00 pm check-in language did not "really" mean we could check in at 1:00 p.m. Our response was if the check in really does not mean anything, then the check out time has no meaning either. 1 hour later. Shortly before 5:00 pm, we make another inquiry, and we are told the room is now ready. No one came to us and told us the room was ready, despite a promise to do so.
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Date of stay: March 2021
Location
Cleanliness
Service
1 Helpful vote
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Response from Rae Lynn Melancon, Other at Four Points By Sheraton French Quarter
Responded 1 week ago
Thank you for choosing to stay at the Four Points by Sheraton French Quarter and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
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Basart74 wrote a review Mar 2021
Miami, Florida273 contributions113 helpful votes
+1
I just stayed at this hotel and it has an excellent location , it is nice , service is just ok . Rooms are fine but double beds are not even queen , they are smaller ... just FYI for families or friends staying more than 2 in a room ! Valet parking is $35 plus taxes ... per night . No restaurant is open , just the Pool .
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Date of stay: March 2021Trip type: Travelled with family
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Response from Rae Lynn Melancon, Other at Four Points By Sheraton French Quarter
Responded 1 week ago
Thank you for your valued feedback! We hope to welcome you back again whenever your travels brings you back to New Orleans.
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Karen M wrote a review Mar 2021
Washington, United States466 contributions90 helpful votes
Our room was very clean! We had a balcony which provided a birds eye view of our part of the French Quarter. The main desk staff was efficient and polite. The young lady at the desk during the day was so sweet, pleasant and delightful. Due to COVID, the house cafe was closed. It would have been so helpful if the pantry stocked something beyond commercial muffins and juice for purchase. Yogurt would have been so appreciated.
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Date of stay: February 2021
Cleanliness
Service
Sleep Quality
Room Tip: A high room if with a balcony during normal times would be good.
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Response from Rae Lynn Melancon, Other at Four Points By Sheraton French Quarter
Responded 4 weeks ago
Dear Karen, We are delighted to have been your chosen hotel during your recent stay in New Orleans. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can improve. Thank you for staying at the Four Points by Sheraton French Quarter and we hope you choose to create more memories with us whenever your travels bring you back to New Orleans.
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jethro1268 wrote a review Feb 2021
North Georgia43 contributions8 helpful votes
Great location !!! Hotel was clean and handling Covid restrictions very well. We stayed on the Bourbon St with a balcony and loved to people watch. It was quite noisy at night but early mornings were worse because of the delivery trucks and street washers ect.. That would be true of anywhere on the street side. The city enacted tighter city restrictions or last day, that kinda slowed the town down. Overall the we really nice. Will probably book a room over the amazing courtyard next trip.
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Date of stay: February 2021
Rooms
Service
Sleep Quality
Room Tip: Streetside rooms are loud, choose a courtyard for better sleep. Tradeoff for us was being able to...
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1 Helpful vote
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Response from Rae Lynn Melancon, Other at Four Points By Sheraton French Quarter
Responded 16 Feb 2021
Thank you for your feedback jethro1268. We are delighted to hear that you enjoyed your time with us. We look forward to welcoming you back again.
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J9RNIAM wrote a review Feb 2021
Brighton, Tennessee32 contributions8 helpful votes
We originally stayed here the last week of January and we were pleasantly surprised with how well the hotel is handling the COVID pandemic. They went over and above expectations with regards to protocols. Unfortunately, or fortunately, depends on how you look at it, we had to return 2 weeks later to handle some personal business, and the assistant GM, Mr Brenes went above and beyond expectations assisting us with our unexpected return. Four Points will be our go-to place to stay whenever we stay in NOLA.
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Date of stay: February 2021Trip type: Travelled as a couple
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Response from Rae Lynn Melancon, Other at Four Points By Sheraton French Quarter
Responded 11 Feb 2021
Dear J9RNIAM, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
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PRICE RANGE
US$138 - US$417 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada plaza hotel, ramada new orleans, new orleans ramada
FORMERLY KNOWN AS
Ramada Plaza Hotel - Inn on Bourbon
LOCATION
United StatesLouisianaNew OrleansFrench Quarter
NUMBER OF ROOMS
186
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Frequently Asked Questions about Four Points By Sheraton French Quarter
Which popular attractions are close to Four Points By Sheraton French Quarter?
Nearby attractions include Jackson Square (0.4 km), French Quarter (0.2 km), and New Orleans Secrets (0.1 km).
What are some of the property amenities at Four Points By Sheraton French Quarter?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Four Points By Sheraton French Quarter?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Four Points By Sheraton French Quarter?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Four Points By Sheraton French Quarter?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Four Points By Sheraton French Quarter?
Conveniently located restaurants include GW Fins, Mambo's, and Olde Nola Cookery.
Are there opportunities to exercise at Four Points By Sheraton French Quarter?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Four Points By Sheraton French Quarter?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points By Sheraton French Quarter offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Four Points By Sheraton French Quarter?
Many travellers enjoy visiting Our Sacred Stories (0.4 km), Hermann-Grima House (0.1 km), and Longue Vue House and Gardens (5.8 km).