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The Mercantile Hotel

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727 S Peters St, New Orleans, LA 70130-1632
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About

#35 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
Travellers' Choice
The Mercantile Hotel New Orleans is a 90-room all-suite boutique hotel located in the heart of the historic Warehouse District in New Orleans, LA. Located at the site of the old Henderson Sugar Refinery, our open-brick interior with spacious luxury suites feature a wide range of amenities, including a craft cocktail bar, social area, rotating art gallery, AI butler, Angie Hospitality and much more.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Children Activities (Kid / Family Friendly)
Baggage storage
Concierge
24-hour front desk
Paid private parking nearby
Wifi
Non-smoking hotel
Private check-in / check-out
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Seating area
Sofa
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Microwave
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Boutique
Languages Spoken
English
334Reviews11Q+A53Room tips
Traveller rating
  • 225
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  • 11
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Popular mentions
Latifa A wrote a review Oct 2020
Bahrain39 contributions8 helpful votes
+1
Hi , visitors hello and welcome to Bahrain ; This was a boutique hotel , at the heart of the capital of Kingdom of bahrain 🇧🇭 ( Al Manama ) The hotel is close to everything you will possibly need , we had a pleasant stay , the stuff was friendly, polite and most important quite , we felt like home in a different place , it was a super nice getaway from all the stress covid 19 gave us they made us feel welcomed and relaxed , stuff was wearing there unique floral masks that was so welcoming , every thing was well cleaned and sanitized .. breakfast was good the mushroom 🍄 egg omelet was excellent, Pool was under construction 🚧, but the very good news , we got a free access tickets to ( solymar beach ) In amwaj island Thats almost 25 minutes away from the hotel , they gave us free ride drop off and pickups at the timing we gave , they also offered us to choose to be in a maserati or rengerover , we picked maseratii and that was an experience a VVIP ride , thanx to you mercantile team for that unforgettable experience. Our car was parked at there privet parking , they did not charge us on that , the offer we got for the room was good offer for all the service they gave us honestly, but we did not get the priority to stay at the restaurant 🙄😂 bcz we booked at a short notice , and there was a big group that booked before us , witch was fare enough , I did not like though when i had to pay 6 bd for a coca cola , that is 300 fils from the market, thats not triple the price thats x triples , 🙃 but then again thats our mistake, who does THAT !! 😅 either you take what you need from the mini bar and replace them b4 checking out hahaha or never touch that mini bar ever @ a five star hotel or else you need to pay it off like a rockstar;) anyway that was marvelous, and this little hotel gives you , your space , and its full of art and picture in every corner you turn your head too witch gives an amazing vibes... enjoy your stay and i hope this helped 🤗💜
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Date of stay: August 2020Trip type: Travelled with friends
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Response from funandmemorable, Guest Relations Manager at The Mercantile Hotel
Responded 10 Oct 2020
Wow! What an amazing review, 829latifaa. It sounds like you had an unforgettable experience but I believe you have the wrong Mercantile Hotel. We are located in New Orleans, Louisiana USA. If i am ever in Bahrain, I would definitely stay at The Mercantile Hotel because of your fantastic review. If you are ever in the states, we would love to welcome you to our Mercantile in New Orleans, Louisiana USA. Sincerely, ~Nalani
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Esther C wrote a review Mar 2020
Houston, Texas14 contributions2 helpful votes
If you have to park a car, do not stay here. It is $45 and not even for a full 24 hours. The other hotels in the area are $30ish. It left a bad taste in my mouth when I was checking out and they wouldn’t allow us to stay parked a few hours past our check out without paying more. I paid $90 for a 35 hour stay. The rest of the hotel was great. We had a big room with a separate sleeping area and living area. It was clean and in a really good location close to everything. We walked to the aquarium, harrah’s , Willa Jeans all in 10 mins or less! The walls and windows in the room are thin so you will hear street noise. I would recommend this place to anyone as long as you are not bringing your car. Really disappointing end to our trip with the valet. I would contract another vendor Mercantile. They are ruining your ratings.
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Date of stay: March 2020Trip type: Travelled with family
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Response from funandmemorable, Online Concierge at The Mercantile Hotel
Responded 2 Mar 2020
Thank you for sharing your experience and feedback, Esther. We are glad to hear that your stay itself was good, that you enjoyed the room, cleanliness, and location. We apologize for the issues with the valet parking, the cost and that they did not prorate the second day. We appreciate you letting us know so that we can address this and hopefully find a solution. We hope to see you back again next time you are in NOLA. - Christine
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Leslie wrote a review Feb 2020
3 contributions1 helpful vote
I did not stay at this hotel but attended an event at The Mercantile. The event room was wonderful and the staff went above and beyond to make our event the best it has ever been. I would highly recommend The Mercantile!
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Date of stay: February 2020
Cleanliness
Service
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Response from funandmemorable, Online Concierge at The Mercantile Hotel
Responded 29 Feb 2020
Thank you for the great review, wgrad03. We love to hear that you had a great event and the staff was very helpful with your event. We do hope you will be back again, whether for another event or for a little vacation. - Christine
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Erin L wrote a review Feb 2020
2 contributions
The hotel is beautiful in a funky, hip way; our rooms were awesome, the staff was SO accommodating. Kimberly truly treated our group like royalty... I can’t say enough good things about the experience.
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Date of stay: February 2020Trip type: Travelled with family
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Response from funandmemorable, Online Concierge at The Mercantile Hotel
Responded 27 Feb 2020
Thank you for the great review and for the kudos to Kimberly. We are so happy to hear that she helped make your stay as great as it could be. We are glad you enjoyed the rooms, the staff, and the vibe here. We hope to see you back soon. - Christine
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Quinton G wrote a review Feb 2020
4 contributions
Where do I start! Arriving to the hotel was super easy and straight forward checking in was a breeze everyone we came in contact with were super helpful from places to eat to things to see.My family and I enjoyed every bit of the stay a few highlights for us was suga delivering water and rock candy to our room my oldest kid rave about suga the entire stay the room were extremely clean the king size bed was comfortable and now I think my wife and I will have to buy us one for our room apparently that’s what we’ve been missing lol The hotel is literally near everything and walking where ever we wanted to go was not a hassle we were close to the parade route and the was so convenient because the restrooms were close enough. Now let’s talk about the bar Yaya & Roy made drinks for us that were so good and when I say good it feels like an understatement Breakfast was light and great enough to hold you over till lunch Shanna did a great job with presentation and keeping up with the pastry’s & last and definitely not least the tacos and fries were off the chain they were so good in fact the cook (Jazz) and I started singing after I compliment her on such a great job what I can say is every Mardi Gras we will be back because everyone at the mercantile felt like an extension of family Thanks Mercantile for making me and my family feel at home
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Date of stay: February 2020Trip type: Travelled with family
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Response from funandmemorable, Online Concierge at The Mercantile Hotel
Responded 26 Feb 2020
Thank you for your awesome review, Quinton. We are looking forward to having you and your family here again next year. We are glad you had a great experience, including the great drinks made by the bartenders, the staff, the location, the breakfast, the tacos, and the great vibe. We love hearing that you discovered the love for a king size bed. It is pretty awesome to have so much room. Thank you for the kudos to our specific staff members. We are glad that they made your stay extra great. We hope to see you next Mardi Gras, or perhaps even before then. - Christine
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PRICE RANGE
US$110 - US$457 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaNew OrleansArts District / Warehouse District / Central Business District / Warehouse/Central Business District
NUMBER OF ROOMS
90
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Frequently Asked Questions about The Mercantile Hotel
Which popular attractions are close to The Mercantile Hotel?
Nearby attractions include Escape My Room (0.3 km), The National WWII Museum (0.5 km), and Harrah's Casino New Orleans (0.5 km).
What are some of the property amenities at The Mercantile Hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and kids activities.
Which room amenities are available at The Mercantile Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Mercantile Hotel?
Guests can enjoy breakfast during their stay.
Is parking available at The Mercantile Hotel?
Yes, paid private parking nearby, secured parking, and valet parking are available to guests.
What are some restaurants close to The Mercantile Hotel?
Conveniently located restaurants include Two Chicks Cafe, St. James Cheese Company, and Restaurant Rebirth.
Are there opportunities to exercise at The Mercantile Hotel?
Yes, guests have access to a fitness centre during their stay.
Are there any historical sites close to The Mercantile Hotel?
Many travellers enjoy visiting Our Sacred Stories (1.5 km), Hermann-Grima House (1.3 km), and Longue Vue House and Gardens (6.5 km).
Is The Mercantile Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.