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W New Orleans - French Quarter

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W New Orleans - French Quarter
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906 Reviews from our TripAdvisor Community

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Plano, Texas, United States
Reviewed 3 days ago NEW

Jermaine was great in getting our room upgraded for our anniversary during French Quarter Festival and Quentin in the valet area was friendly and fun and always there to answer a questions. This is a great hotel with very friendly people and good service. We've stayed there a few times a few years ago but I think the people they...

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Helpful?
Thank Marcia M
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

Marcia M, thank you! We enjoyed having you with us during French Quarter Fest. Your mention for the team is awesome and much appreciated. I will certainly share your sentiments with Jermaine and Quentin! Thanks for being our guest and until next time...Cheers!

Spring Lake, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 19 March 2017

The W is located 2 blocks from everything you care to walk to while visiting the Big Easy. We found the double queen bedroom with a balcony to be large, clean and quiet. A must after a long day of walking the streets, eating your weight and sipping a few hurricanes. The private patio is a welcome surprise tucked off...

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Helpful?
Thank empiremichigan
About Hotel's Favourite Review
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

Empiremichigan, thank you! It is great you were able to enjoy WET and the courtyard. We find it a wonderful space to relax. Thanks for being our guest and hope to see you soon. Cheers!

Central Poland, Poland
Reviewed 5 days ago NEW

I expect a certain level of quality stay at the W’s. This one is far from my general perception of this chain. Yes, its modern and targeted to the younger consumers, however, everything else seems to be more of joke. Location: very good as it is within a short walk from Bourbon Street or all the must-see places in New...

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Helpful?
Thank sloths
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

Thank you for providing feedback regarding your recent visit, sloths. I am very sorry to know we did not meet your expectations in various aspects of your visit. I have reviewed your feedback with the appropriate leaders, and we are working diligently on improvements. I do hope we can restore your faith in the future. Please contact me directly when...

Boston, Massachusetts, United States
Reviewed 6 days ago NEW

The W Hotel is a popular place to stay in the French Quarter as it's near fine dining and family geared restaurants in the immediate neighborhood. The hotel is also within walking distance of Jackson Square (Cafe DuMond Beignets), Bourbon Street, the streetcars on Canal and the Mississippi River. The room we stayed in was on the second floor and...

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Helpful?
Thank ChrisSchmitt
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

Thanks, ChrisSchmitt, for being our guest! We think our location is unbeatable too. Look forward to next time, until then - cheers!

NYC
Reviewed 1 week ago NEW

Great location if you want to be in the French Quarter. Decent windows if you are facing the street - it's amazingly quiet even with goofballs yelling on the street. The staff was across-the-board friendly. Front desk team. Valet guys. Housekeeping. Restaurant and room service staff. No issues with friendliness. But, is the hotel in general up to the W...

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Helpful?
Thank OhFranklin
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

I appreciate your thorough feedback regarding your visit. While it is great to hear the talent were friendly, I am sorry to know we fell short of your expectations in other areas. These comments have been shared appropriately and will be improved upon. I hope we have another opportunity to restore your faith in the W New Orleans - French...

Reviewed 1 week ago NEW

My stay at the W was great! Debbie, one of the managers, was great and was very helpful! There was an issue with our room when we arrived but she fixed the issue our stay was great. I will definitely stay there again!

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Helpful?
Thank Dmitriy K
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

Thanks for your comments, Dmitriy K! I am so glad Debbie was able to set you up in the room you desired. I will definitely share your comments with Debbie and the entire team. Thank you for being our guest. Cheers!

Daphne, Alabama, United States
Reviewed 1 week ago via mobile

My partner and I have had the privilege of staying here on my occasions. Over time we have become friendly with one of the valets, Raheem. He has always been friendly, offering directions, asking about our stay, and great service. On our most recent stay, we were in town for my partners birthday. We checked in, and went to dinner....

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Thank Kenney J
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

You just made our day! We appreciate your review and mention for our Talent, Raheem. Thank you, Kenney J, for recognizing him and thank you for being our guest. Until next time - cheers!

Prior Lake, Minnesota
Reviewed 2 weeks ago

I very seldom write reviews; however, I thought ALL the staff earned it! My wife and I both felt this way about our 1 night stay here. The staff were very kind, helpful, friendly, and always going beyond the call of duty to make our stay as enjoyable as possible. They really were amazing - and I mean every person...

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Helpful?
Thank Southern_Refuge
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

Thank you for putting us at the top of your list, Southern_Refuge! It is great to hear your experience met expectations and we look forward to welcoming you back to NOLA soon. Cheers!

Superior, Colorado
Reviewed 3 weeks ago

We had a wonderful experience at the W New Orleans. Our room wasn't ready when we arrived (and wasn't ready until 6pm), but we were eager to get out into the city an it wasn't too much of an issue. The rooms are on the small side, but the location and service more than make up for the lack of...

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Thank Sally V
Brisbane, Australia
Reviewed 4 weeks ago via mobile

Stayed with a friend in March 2017. We were greeted with a welcome cocktail and friendly staff. Check in was quick and painless and we opted to take addition rewards points over house keeping (only stayed 3 nights). The room was spacious with a great view of the courtyard and pool. Shower was massive and the beds were extremely comfortable....

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Thank Andys89
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

Thank you, Andys89, for sharing your experience! We look forward to seeing you again and offering a wonderful getaway in NOLA. Cheers!

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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
W New Orleans French Quarter is adjacent to historic Jackson Square and boutique shops, and is a short walk from galleries, the Riverwalk and Harrah's casino. ... more   less 

Additional Information about W New Orleans - French Quarter

Address: 316 Chartres St, New Orleans, LA 70130-2217
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: €208 - €508 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New Orleans - French Quarter 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
w New Orleans - French Quarter Hotel New Orleans
w Hotel New Orleans
Hotel Style:
#21 Luxury Hotel in New Orleans
#49 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from W New Orleans - French Quarter staff and other travellers.
8 questions
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Questions? Get answers from W New Orleans - French Quarter staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose a room with a balcony. Best thing we could have done - balcony is in fact a lovely shared patio on the second floor.”
SallyV308, 31 Mar 2017 | Read review
“If you prefer quiet, ask for a courtyard facing room.”
h0neyquilts, 25 Mar 2017 | Read review
“2nd floor balconies”
LarryJ43, 25 Mar 2017 | Read review
“Get balcony room or room facing the courtyard/pool”
N7202UHlisat, 20 Mar 2017 | Read review
“Double Queen rooms are very spacious”
empiremichigan, 18 Mar 2017 | Read review
5 of 5