This was the best experience I have ever had from a hotel. The rooms are amazing. Beautiful and clean. The staff was the absolute best part of the stay. Amazing conversations. Beautiful soulful people. So helpful! great service. So much love and care. Special thanks to Kevin, juaneisha, Jeff, Toris, the beautiful woman in the restaurant, nice man at the valet stand. Such a beautiful place!!! Will definitely be back and recommend this place to anyone looking for a great location, experience and stay!!
I stayed at the NOPSI for two nights earlier this week and I felt compelled to express how delighted I was after my stay. Not only is the hotel great but what really made our stay memorable was how wonderful and friendly the staff were. I would like to mention, in particular, Kevin the bellhop, whose level of friendliness and kindness I’ve never seen before in a hotel employee, or in many human beings for that reason. I can’t speak highly enough of him and how special he made my stay. I'm also very grateful to Marvin at the reception desk, who helped a lot during check-in and provided all the information I needed, and last but not least to Devin in the valet team, who was incredibly friendly and helpful and a joy to talk to. Beautiful hotels with excellent amenities like the NOPSI always make your stay nice, but it's the staff who make it truly memorable. In our case, it was Kevin, Marvin and Devin who made the difference. I can't recommend this hotel highly enough. To go with the wonderful staff, the facilities and amenities are superb, the location a short walk from the French Quarter and two steps to Canal St. The rooftop bar has excellent views of the city and I could've just stayed relaxing in the comfy sofas in the lobby all day. 10/10.…
Ms. Juanisha was extremely helpful today. She went above and beyond to correct my reservation that was not on the hotel...She was communicative, professional, and solved my problem immediately. I give Jusnisha and Nopsi 100 stars for actually caring about their guests
The hotel was clean, the rooms very comfortable, and the staff were some of the friendliest staff I have ever encountered at a hotel. They were happy to help with anything needed and were always smiling. Kevin offered to store my luggage between check-out on my departure date and the time that my shuttle was arriving and was extremely pleasant!
I stayed at the NOPSI for 4 days and had an excellent experience with the staff and I enjoyed my stay. The service was outstanding, the location was fine, and the hotel was great. I would stay at the NOPSI again.
This hotel was clean and accommodating! The guest rooms were large and the hotel was quiet, which was perfect for our professional meeting. Kevin gave us excellent service and great recommendations for places to eat and visit. If you are looking for a great hotel with meeting rooms, this is your place!
The NOPSI is a beautiful hotel with clean and spacious rooms. The staff were accommodating and really leaned into ensuring that all of my needs were met during the trip. Marvin and Toris were my favorites.
This hotel was so accommodating and clean! The bellmen, especially Richard and Jeremy, were extremely nice and offered great recommendations for restaurants. We had some confusion about the GoGreen Credit (get $12 back each day housekeeping doesn't need to come in and wash sheets/towels). You're supposed to use the $12 credit that day, and not let it accumulate. We didn't know that, but the hotel was very helpful and allowed us to keep the credit. If this policy continues, we will know to use our $12 credit each day during future visits.
We booked this hotel on visit to see our son. We chose for location and the value (we got a bed and breakfast package). Let me say we were not disappointed!! The staff is just excellent and completely exceeded our expectations. Shout out to the excellent concierge Kevin for his great detailed suggestions including an app for a walking tour as well as the parade maps. All of his suggestions were on point and completely appreciate it. The hotel is clean and well appointed. Breakfast was delicious and the staff was friendly and attentive. Great hotel and I would recommend staying here!
We booked this trip to celebrate my Birthday and we were not disappointed! Courteous Staff, spacious room, location was walking distance to Bourbon Street! We were given complimentary macarons and bottled water upon check in. We thoroughly enjoyed our stay!