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The Ritz-Carlton, New Orleans

3,229 reviews
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Traveller (775)
Room & Suite (316)
Dining (65)
Overview
  • Excellent64%
  • Very good21%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“club level”(385 reviews)
“davenport lounge”(147 reviews)
“jeremy davenport”(76 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
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Offers from The Ritz-Carlton, New Orleans
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,229)Write a Review
There are newer reviews for The Ritz-Carlton, New Orleans
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3,156 results
Traveller rating
1,959
683
297
155
62
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1,959
683
297
155
62
Show reviews that mention
All reviewsclub leveldavenport loungejeremy davenportmaison orleanscanal streetfrench quarterlive jazzbeautiful hotelthird floorturn down serviceconcierge serviceluxury hotelbeignetsfitness centermardi grasthe location is perfectbourbon st
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871 - 875 of 3,156 reviews
Reviewed 26 December 2016

Beautiful hotel, with a friendly and professional staff, who were paid attention to all the details that make you stay great! The spa is very nice! It was Holidays, and the hotel was have tea parties with Santa for young children, and it was incredible!...More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank tomiyoungblood
Reviewed 26 December 2016

Usual Ritz Carlton service and quality. Great location on the edge of the French Quarter make easy walking to most areas of interest. The Club was fantastic, food was good, nice wines and champagne with Ritz Carlton service.

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank FSU1JESTER
Reviewed 25 December 2016 via mobile

We stay here often so I don't always write a review, so this will be a summary of what appears to be a continuation of service not up to the standards of Ladies and Gentlemen, serving Ladies and Gentlemen. First, the valet, doorman, restaurant and...More

2  Thank Carl J
Response from JOliver-GM, General Manager at The Ritz-Carlton, New OrleansResponded 28 December 2016

Dear Carl J, Thank you for sharing your feedback with the Trip Advisor Community regarding your recent experience at The Ritz-Carlton, New Orleans. I do apologize for the lack of service and attention to details that you experienced during your stay. This is not the...More

Reviewed 22 December 2016 via mobile

I am currently at the Ritz and shocked at the bad service. First when we arrived in a taxi, none of the 5 door men informed us that the lobby is on the third floor. We walked all over the first floor with our luggage...More

5  Thank smecruff
Response from JOliver-GM, General Manager at The Ritz-Carlton, New OrleansResponded 23 December 2016

Dear smecruff, Thank you for sharing your feedback with the Trip Advisor Community regarding your recent experience at The Ritz-Carlton, New Orleans. I value your comments and will use them to improve the service and products we offer our guests. I know that you have...More

Reviewed 22 December 2016

We traveled to New Orleans for much needed rest, relaxation, fun, and Christmas cheer. Because we had enjoyed an earlier experience at the Ritz we decided to treat ourselves once more, and boy are we glad we did. We arrived during a cold, driving rain...More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank Scott S
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Pool
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$445 - US$1,111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in New Orleans
#7 Luxury Hotel in New Orleans
#14 Business Hotel in New Orleans
#25 Family Hotel in New Orleans
#27 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$445 - US$1,111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in New Orleans
#7 Luxury Hotel in New Orleans
#14 Business Hotel in New Orleans
#25 Family Hotel in New Orleans
#27 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (775)
Room & Suite (316)
Dining (65)
Pool & Beach (7)
Amenities (42)
Business Centre & Event Rooms (14)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
Afifa A
26 August 2017|
AnswerShow all 5 answers
Response from Ian M | Reviewed this property |
Certainly not all exclusive however if you do book on the Executive level you will have access to an outstanding executive lounge where food and drink is available all day - effectively it could be all inclusive.
2
Votes
John J
14 August 2017|
AnswerShow all 5 answers
Response from M R | Reviewed this property |
I beg to differ. Maybe some of the smaller parades do not pass by there. But all major Mardi Gras parades do pass by hotel on Canal street. We go every year since Katrina.
0
Votes
ciaobene2
21 July 2017|
AnswerShow all 5 answers
Response from melissavazquez2017 | Reviewed this property |
hey don't open at least in my room
0
Votes
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Room Tips
"Don't stay here, go somewhere else."
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"Higher the floor, less the street sound.."
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"One on the Club level"
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"rooms in the back are probably a little quieter, no street noise"
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