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Avenue Plaza Resort

GreenLeadersSilver level
05/06/2017 06/06/2017
1 room 2 adults 0 children
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Avenue Plaza Resort
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709 Reviews from our TripAdvisor Community

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Showing 694: English reviews
Lake Worth, Florida
Reviewed 6 December 2015

worst hotel i ever stayed at and i've been all over the world. no toiletries at all, poor cleanliness, no changes of linens in 5 days,. no resturants , bathroom grout was moldy and in the shower also. felt like a second class citizen, was constantly asked want class of guest i was, obviously i was the lowest class. furniture...

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Helpful?
1Thank popsaide
Ladd M, General Manager at Avenue Plaza Resort, responded to this review

Dear popsaide, I am very sorry to hear about your poor experience at our resort as this is not part of the Count On Me service we take pride in at Wyndham Vacation Resorts. I would like the opportunity to speak with you in regard to your experience, please send me an email @ ladd.marks@wyn.com to so we can set...

Brandon, Mississippi, United States
Reviewed 4 December 2015

This resort is great. Clean rooms, helpful staff, good location. The trolley runs right in front of the hotel making it very convenient. Its in a quiet more suburban area, but there are still some great restaurants nearby. The pool area was nice and was a great place to relax at the end of the day.

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Helpful?
1Thank Scott-Ellie
Ladd M, General Manager at Avenue Plaza Resort, responded to this review

Dear Scott-Ellie, Thank you for taking the time to post such a positive review of our resort. We will share your comments with our staff. We are glad to hear you enjoyed your stay and were able to enjoy our beautiful pool area to relax. Again, thank you for the positive comments and we look forward to your next visit.

Madison, Wisconsin
Reviewed 4 December 2015

I really liked this hotel. There's something about older buildings that appeal to me. I loved the ambiance of the building and the one bedroom suite we stayed in. There was a huge shower in the bathroom. The one negative was the length of time it took for the water to warm up. It didn't happen every time we took...

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Helpful?
Thank sharonannMadCity
Ladd M, General Manager at Avenue Plaza Resort, responded to this review

Dear sharonannMadCity, Thank you for this great feedback in regard to the hot water. This will allow us to continue to enhance the vacation experience at our resort. I do appreciate the positive review and look forward to serving you in the near future.

Vero Beach, Florida
Reviewed 2 December 2015

The efficiency suite we had for the week was very comfortable and outfitted for our needs. The trolley stop is right across the street for easy access to the French Quarter and the hotel was near the beautiful homes in the Garden District. The hotel met all of our expectations.

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Helpful?
Thank Tennis1301
Ladd M, General Manager at Avenue Plaza Resort, responded to this review

Dear Tennis1301, Thank you for taking the time to post a positive review of our resort. You are correct, the location of our resort is perfect as it allows you to walk across the street and jump on the streetcar and only be minutes away from all the fun New Orleans has to offer and then when you return the...

Spokane, Washington
Reviewed 2 December 2015

A little disappointed in the location and the hotel, although we had a great view from our room(over the pool) The most disturbing part of the stay was the Wyndham presentation. We were talked into it for a great breakfast! And a free tourist activity. It wasn't worth it. I have never attended a time share presentation Before. Never again....

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Helpful?
Thank fithianld
Ladd M, General Manager at Avenue Plaza Resort, responded to this review

Dear fithianld, Thank you for taking the time to provide this feedback. We are disappointed to hear your interaction with the sales team during the presentation did not meet your expectations, as this is not part of the Count On Me service we take pride in. We know that while on vacation it is imperative that our guests are treated...

Reviewed 2 December 2015 via mobile

Stayed November 30th - December 3. Had a ball. We stay in room #1203. It is a one bedroom suite (the bed is a full size, it would be better if it was a queen size) with kitchenette, table for four and a beautiful walk-in shower. Other than the bed size the suite would have been perfect. The staff was...

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Helpful?
Thank Sandra M
Ladd M, General Manager at Avenue Plaza Resort, responded to this review

Dear Sandra M, Thank you for the positive review of our resort. We look forward to sharing them with our staff, especially Glenn & Cedric. We are glad to hear you enjoyed your stay and found the room to meet your needs. Again, thank you for reaching out and we look forward to your next visit.

Knoxville, Tennessee
Reviewed 28 November 2015

My wife and I were headed to Baton Rouge (LA) for a wedding renewal with our friend Raymond and his wife Lolitha. We decided to reserve a room in New Orleans so that we can enjoy this festive city again. We love staying at the Wyndham Resorts because of the superior accommodations. Since I am a Louisiana native and an...

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Helpful?
Thank DrGreen2009
Ladd M, General Manager at Avenue Plaza Resort, responded to this review

Dear DrGreen2009, Thank you, for the kind words. I look forward to sharing them with our staff. We are happy that you stopped by on your way to Baton Rouge and enjoyed your time with us. Again, thank you for posting such a positive review and we look forward to your next visit

Comox, Canada
Reviewed 27 November 2015

Ok, so we should know better than to be talked into a timeshare presentation, but after being fed a whole bunch of lies by Erika, we thought it would not be too bad. First lie - no one-on-one high pressure sales, only a group presentation. Well, not so, there was one representative to each couple AND a group presentation. Second...

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Helpful?
Thank 20May20
Ladd M, General Manager at Avenue Plaza Resort, responded to this review

Dear 20May20, Thank you for taking the time to provide this feedback. We are disappointed to hear your interaction with the resort staff did not meet your expectations, as this is not part of the Count On Me service we take pride in. We know that while on vacation it is imperative that our guests are treated well. We assure...

New York
Reviewed 25 November 2015

I booked and PREPAID 2 rooms at this hotel 5 months ago for a trip to begin 7 days from now. Then I received an email today stating that the hotel was overbooked and my reservations could no longer be honored. So I have been on the phone for 2 hours so far with guest services at the hotel itself,...

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Helpful?
2Thank RichardScheinberg
Ladd M, General Manager at Avenue Plaza Resort, responded to this review

Dear Mr. RichardScheinberg, I am very sorry to hear about this issue and would love the opportunity to discuss this with you to better understand what happened and see if I can assist you. You can reach me @ ladd.marks@wyn.com.

Surrey, United Kingdom
Reviewed 25 November 2015

We stayed for four nights in November in room 421. The Hotel is part of of the Wyndham group timeshare portfolio. Beware - we arrived early evening, after a 15 hour journey from the UK, and were pounced on and persuaded to sign up for a $20 breakfast for the next morning - timeshare was never mentioned. The breakfast was...

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Helpful?
Thank Robert740
Ladd M, General Manager at Avenue Plaza Resort, responded to this review

Dear Robert740, I am so sorry to hear about your experience. I know this must have presented an extreme inconvenience during your visit although I am happy to hear that we offered to move you. We take the health and comfort of each guest very seriously. Please rest assured that we take these types of incidents very seriously and work...

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room

Additional Information about Avenue Plaza Resort

Address: 2111 Saint Charles Ave, New Orleans, LA 70130-5320
Region: United States > Louisiana > New Orleans
Price Range: €101 - €306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Avenue Plaza Resort 3*
Number of rooms: 256
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Also Known As:
Avenue Plaza Hotel New Orleans
Avenue Plaza New Orleans
Hotel Style:
#5 Green Hotel in New Orleans
#49 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Avenue Plaza Resort staff and other travellers.
33 questions
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Decatur, Illinois
Fort Wayne, Indiana

See all questions (33)

Questions? Get answers from Avenue Plaza Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose high if you want to avoid noise!”
mpt33905, 24 May 2017 | Read review
“Rooms looking toward the road were quiet.”
pmjohnson04, 23 May 2017 | Read review
“Get the $3 24 hour trolley pass”
DRLARRYP, 1 May 2017 | Read review
“Higher floors away from the street have the best views. Can see into courtyard rooms from the roof deck.”
PrincessPeach71, 19 Apr 2017 | Read review
“Ask for a room on higher than the 4th floor. They are newer.”
Roachmojo, 10 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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