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Embassy Suites by Hilton New Orleans - Convention Center

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Embassy Suites by Hilton New Orleans - Convention Center
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324 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton New Orleans - Convention Center
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Showing 317: English reviews
Ocala, Florida
Reviewed 1 week ago

Very pleased with hotel and staff here. Location was great down the street was the river walk mall. Restaraunts were nearby in walking distance. Cruise ship port is also in walking distance from here if you flew in.

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Helpful?
Thank sylviaw442
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear sylviaw442, Thank you for staying at our hotel and taking the time to post a great review. We are so delighted that we earned 5 stars! We do have great location. Conventient to the cruise terminal, casino, riverwalk mall, French Quarter and many great restuarants. We look forward to welcoming you back again. Ed Book General Manager Embassy Suites...

North Carolina Coast, North Carolina
Reviewed 1 week ago

The Embassy was just like the name call it the Embassy. Great hotel friendly staff and very helpful. I was told where all the Hot spots were and the Thanksgiving parade will be. Only in New Orleans do you get that Good Ole Southern Hospitality. Who Dat Baby.

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Helpful?
1Thank tellisa2016
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear tellisa2016, We are delighted that you chose to allow us to host your Thanksgiving vacation. Thank you for taking the time to post such a nice review. We do have a great hotel with a friendly and very helpful staff! So glad that you had a chance to experience our Good Ole Southern Hospitality!! We look forward to hosting...

Pittsburgh, PA, United States
Reviewed 2 weeks ago

My brother, sister, and I stayed here for a couple of days over Thanksgiving as a family get-away. The hotel was very nice, and the concierge, Diane Hampton, was exceptional. She went above and beyond what I would expect of a concierge at a hotel, for customers who weren't staying long or planning a luxury tour. She was absolutely terrific!

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Helpful?
Thank marytQ6984PU
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear marytQ6984PU, Thank you for allowing us to host your family's Thanksgiving get-away and taking the time to post a great review. We are very proud of our fantastic staff here and I appreciate you mentioning a specific team member so she can be recognized. We hope you had a chance to visit some of the many great attractions conveniently...

Kingman, Arizona
Reviewed 2 weeks ago

The location on the property was great. Staff warm and welcoming. Very clean and well Laid out. Heated outdoor saltwater pool was perfect. Only complaint was dated furniture and rooms needed a fresh coat of paint. Overall we enjoyed ourselves.

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Helpful?
Thank Daved B
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear Daved B, Thank you for staying with us and taking the time to post your review. We are glad that you enjoyed yourself during you stay and found our staff so warm and welcoming! I am very blessed to be working with a great team of true hospitality professionals who are very focused on taking care of every guest....

Texas Gulf Coast, Texas
Reviewed 2 weeks ago

Had a family reunion, it was an awesome experience. Staff was awesome breakfast was awesome . I loved made to order was excellent . This lady chef was great!! I was a wow!! Front desk and personnel in the front was amazing, very nice people. Rooms and bed was very clean and comfy, overall this was a great stay!

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Helpful?
Thank 136normag
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear 136normag, Thank you for choosing our hotel for your family reunion! We appreciate you taking the time to post such a fantastic review! I agree with you that we have an awesome team of people here who truly get excited about taking care of our guests! We look forward to seeing you again soon! Ed Book General Manager Embassy...

Naperville, Illinois
Reviewed 2 weeks ago

Our experience at this hotel could not have been better. We enjoyed the evening cocktails, and the breakfast made to order omlets were very good. The location was close to the WW II musuem and the other places we wanted to go in New Orleans. We had a very enjoyable stay.

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Helpful?
Thank ddnpr
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear ddnpr, Thank you for staying with us and taking the time to post that 5 star review! We really appreciate it! We do have a great location so convenient to so many of the great attractions in the city like the French Quarter, Riverwalk mall, convention center, WW II museum, the casino and many fantastic restaurants. We look forward...

Reviewed 2 weeks ago

This is a very conveniently located hotel, and depending on the dates, you can get a good room rate. A couple of things stood out for me. First, the front area staff is very nice, but very preoccupied with each other. Second, the Wifi in the rooms if absolutely awful! I asked the front desk staff about it on more...

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Helpful?
Thank Chemene C
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear Chemene C, Thank you for staying with us and taking the time to post your review. I know how frustrating it is to me when I can't get decent WFI when I need it. I am very concerned with the response you got from the staff, that will be or next training topic. I apologize for not meeting your...

Montgomery, Alabama
Reviewed 2 weeks ago

From check-in to check-out, the staff were amazing! They helped to make our stay here a memorable experience. Dwanda at the front desk, made sure that we were comfortable during our weekend stay. Also, Johnny was great with directions, Brad with finding family entertainment, and Roderick with making sure we were prepared for our travel home. We were well taken...

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Helpful?
Thank 578alfredad
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear 578alfredad, Thank you for staying with us and taking the time to post such a terrific review. I especially appreciate you recognize some of our fantastic staff members. I am proud to be a member of this team of great hospitality professions who are so passionate about pleasing our guests! We look forward to welcoming you back again soon!...

Cumberland
Reviewed 2 weeks ago

This hotel is in a decent location, a little bit of a walk to the French Quarter. Room was nice. Breakfast was very good, and a bonus was appetizers at happy hour! Staff was cordial. Near some excellent restaurants.

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Helpful?
1Thank Cheryl D
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear Cheryl D, Thank you staying with us and taking the time to post a review! We do have a nice location, a short walk to the French Quarter, but even closer to the casino, convention center, Riverwalk mall, several museums and many great restaurants! So pleased that you enjoyed our complimentary breakfast and happy hour each day! We look...

Austin, Texas
Reviewed 2 weeks ago via mobile

The hotel was a good value in a good location, but the bed was extra firm - like plywood hard - which left us with back aches for days. We will not return simply because we value our sleep more than a hot breakfast.

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Helpful?
Thank NewsCruzer
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear NewsCruzer, Thank you for staying with us an taking the time to post your review. I know how frustrated when I don't get enough sleep when the bed is not like I have at home. We do value your feedback and will make sure to include it when we are next purchasing mattresses. I do hope you will give...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton New Orleans - Convention Center

Address: 315 Julia St, New Orleans, LA 70130-3603
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: €106 - €311 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton New Orleans - Convention Center 3.5*
Number of rooms: 370
Reservation Options:
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Also Known As:
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Hotel Style:
#71 Business Hotel in New Orleans
#81 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton New Orleans - Convention Center staff and other travellers.
34 questions
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Bear, Delaware
Evansville, Indiana
Baldwyn, Mississippi
3 months ago

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Questions? Get answers from Embassy Suites by Hilton New Orleans - Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near the elevator is not a bad location. Balcony is nice.”
 of 5 bubbles ChemeneC, 25 Nov 2016 | Read review
“Higher the room the better the view !!”
 of 5 bubbles Mauisurfman, 17 Nov 2016 | Read review
“Stay in the Loft's building”
 of 5 bubbles B9009EAjamesj, 16 Nov 2016 | Read review
“Ask if the room has working internet and cable.”
 of 5 bubbles TravelOne_10, 13 Nov 2016 | Read review
“The 14th floor is best for a view.”
  • Bridge over the Mississippi
 of 5 bubbles 911elisabethb, 10 Nov 2016 | Read review
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