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Embassy Suites by Hilton New Orleans Convention Center

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Traveller (174)
Room & Suite (181)
Dining (24)
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Overview
  • Excellent46%
  • Very good29%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“free happy hour”(13 reviews)
“julia st”(12 reviews)
AMENITIES
Free Internet
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton New Orleans Convention Center
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton New Orleans Convention Center
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,057)
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Show reviews that mention
All reviewsevening receptionfree happy hourjulia stfrench quartercruise portwithin walking distancewarehouse districtfree breakfastliving roomthe river walkwwii museumfront desk staffwould definitely stay here againharrah's casinofew blocksmardi grasbourbon street
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1 - 5 of 1,036 reviews
Reviewed today

Hotel was dated but comfortable and clean. Definitely needs an overall refresh had one issue checking in, girl at front desk didn't seem too knowledgeable and as I arrived early in the day I never received a call or text when my room was ready....More

Thank Sheila K
Hotel's Favourite
Reviewed 5 April 2018

We had numerous problems with our reservation and the locks to our rooms, however, the hotel staff resolved every problem each time they occurred and they went above and beyond in my opinion. The first issue we had was that I had reserved a 2...More

1  Thank LaniesRents
Response from Rone M, General Manager at Embassy Suites by Hilton New Orleans Convention CenterResponded 19 April 2018

In the midst of all the hiccups it is awesome to read how the staff kept your sentiments toward our hotel so positive. We love it when they are mentioned, but love it even MORE when they are mentioned for turning a situation around and...More

Reviewed yesterday

This hotel does not live up to the expectations of most other Embassy Suites that I have stayed in. Several in my group had o change rooms due to roaches and other bugs....in the room, bath & bedding. I had spiders in my bed. Hotel...More

Review collected in partnership with Embassy Suites Hotels
Thank rebeccasmith978
Response from Rone M, General Manager at Embassy Suites by Hilton New Orleans Convention CenterResponded today

We appreciate your concern regarding and a topic that is very common in downtown New Orleans area hotels. Although we do have a very extensive pest control program and treat the entire hotel interior and exterior constantly, there are challenges we fight daily based on...More

Reviewed 3 days ago via mobile

The receptionist who checked us in was very nice. He upgraded us to a room with two beds. The room is not as big as other embassy suites we have been to, but not bad. Breakfast was good. My main problem, and hence the 3...More

Thank Mohamed E
Response from Rone M, General Manager at Embassy Suites by Hilton New Orleans Convention CenterResponded yesterday

Thank you for bringing this to our attention so we can make it right. I am unable to locate your reservation. Could you please contact me so we can ensure you received your refund? Regards, Rone Middler General Manager Embassy Suites New Orleans - Convention...More

Reviewed 3 days ago via mobile

Stayed for s recent conference. Friendly staff and nice free breakfast including custom eggs with sausage/bacon etc. it’s a well worn property and the air conditioner in my room (and others) is old and really loud. So it would turn on and off all night...More

Thank C V
Response from Rone M, General Manager at Embassy Suites by Hilton New Orleans Convention CenterResponded yesterday

We appreciate the feedback you have provided us regarding your stay. Although we don't enjoy hearing from our guests this way, we appreciate the opportunity to know these matters so we have a chance to address them. We are actually in the process of making...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Breakfast included
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$129 - US$418 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#71 Business Hotel in New Orleans
#81 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$418 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#71 Business Hotel in New Orleans
#81 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (174)
Room & Suite (181)
Dining (24)
Pool & Beach (23)
Amenities (58)
Business Centre & Event Rooms (6)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
Rayshael G
14 June 2018|
AnswerShow all 2 answers
Response from Rajai A | Reviewed this property |
Unsure what you mean by "incidental charge". I covered my stay there with Hilton Honor points. The only charges were when I picked up something at the snack shop, an occasional evening meal or lunch when I happened to be... More
0
Votes
ALtravel1223
7 February 2018|
AnswerShow all 9 answers
Response from ramiroa330 | Reviewed this property |
Absolutely, the French Quarter is about a 15 minute walk away, The walk there you get to pass many restaurants and the Casino if your into that. Great area
2
Votes
h6p8gv
31 January 2018|
AnswerShow all 5 answers
Response from AlbertJU26 | Reviewed this property |
Every morning there is hot oatmeal and grits, yogurt, cereal, fruit, muffins, toast, bagels, and danishes. Juice of course. There is also biscuits and gravy, scrambled eggs, bacon, sausage, and breakfast potatoes. Although... More
1
Vote
Room Tips
"I stayed in he Rex Suite and it was awesome!"
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"Rooms away from the atrium are quiter. Noise level from the main floor can be guite loud when trying to sleep."
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"Go for the premium rooms on upper floor, great views of city and bridge from balcony."
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"Don't even try. Members in our party were also voicing issues with this place."
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